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#1
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Lost emails and folders on network OE6
Hi, We've had a new network installed at my school and I'm tasked with
looking after the day to day operation of it. I'm finding that a couple of yeachers log on in a morning to find that Outlook Express has deleted any and all emails received the day before, and any folders I set up for them as well. They can check their emails perfectly, download them and view, answer, whatever, but once the workstation is switched off overnight, the next time they log on and open OE6, all emails and folders bar the default folders have gone. It's as if the system resets these two users to a brand new copy of OE yet the email settings remain intact. Does any one have any ideas or suggestions on a fix please? Our network is running XP SP3 on the workstations, the Server has Windows 2008 Server, OE is version 6, IE Version 8 and we are also running Ranger management software V6 which is not the issue as we've removed it from the workstation to check if this affected the issue at all, which it did not. My own user allows my emails to come in, from the same server and is (so far at least) totally unaffected by this issue. Thank you, David |
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#2
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Lost emails and folders on network OE6
Be it known that OE was never intended for networking. Are you sure the
machines are opening to the same identity as the one you set up the folders for? File | Identities | Manage Identities. Are there more than one identity on each machine and is the correct one set as default? -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "Dragonrider" wrote in message ... Hi, We've had a new network installed at my school and I'm tasked with looking after the day to day operation of it. I'm finding that a couple of yeachers log on in a morning to find that Outlook Express has deleted any and all emails received the day before, and any folders I set up for them as well. They can check their emails perfectly, download them and view, answer, whatever, but once the workstation is switched off overnight, the next time they log on and open OE6, all emails and folders bar the default folders have gone. It's as if the system resets these two users to a brand new copy of OE yet the email settings remain intact. Does any one have any ideas or suggestions on a fix please? Our network is running XP SP3 on the workstations, the Server has Windows 2008 Server, OE is version 6, IE Version 8 and we are also running Ranger management software V6 which is not the issue as we've removed it from the workstation to check if this affected the issue at all, which it did not. My own user allows my emails to come in, from the same server and is (so far at least) totally unaffected by this issue. Thank you, David |
#3
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Lost emails and folders on network OE6
Be it known that OE was never intended for networking. Are you sure the
machines are opening to the same identity as the one you set up the folders for? File | Identities | Manage Identities. Are there more than one identity on each machine and is the correct one set as default? -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "Dragonrider" wrote in message ... Hi, We've had a new network installed at my school and I'm tasked with looking after the day to day operation of it. I'm finding that a couple of yeachers log on in a morning to find that Outlook Express has deleted any and all emails received the day before, and any folders I set up for them as well. They can check their emails perfectly, download them and view, answer, whatever, but once the workstation is switched off overnight, the next time they log on and open OE6, all emails and folders bar the default folders have gone. It's as if the system resets these two users to a brand new copy of OE yet the email settings remain intact. Does any one have any ideas or suggestions on a fix please? Our network is running XP SP3 on the workstations, the Server has Windows 2008 Server, OE is version 6, IE Version 8 and we are also running Ranger management software V6 which is not the issue as we've removed it from the workstation to check if this affected the issue at all, which it did not. My own user allows my emails to come in, from the same server and is (so far at least) totally unaffected by this issue. Thank you, David |
#4
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Lost emails and folders on network OE6
See http://www.insideoe.com/faqs/why.htm#network
Each OE user's message store MUST be located on the user's computer, NOT on a network. Yes, you can try locating the data on the network and it may be OK for a while but eventually you'll run into the very problem/issue you're having now. Patient (demonstrating): "Doctor, it hurts when I do this!" Doctor: "Don't do that." Don't do that. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 Dragonrider wrote: Hi, We've had a new network installed at my school and I'm tasked with looking after the day to day operation of it. I'm finding that a couple of yeachers log on in a morning to find that Outlook Express has deleted any and all emails received the day before, and any folders I set up for them as well. They can check their emails perfectly, download them and view, answer, whatever, but once the workstation is switched off overnight, the next time they log on and open OE6, all emails and folders bar the default folders have gone. It's as if the system resets these two users to a brand new copy of OE yet the email settings remain intact. Does any one have any ideas or suggestions on a fix please? Our network is running XP SP3 on the workstations, the Server has Windows 2008 Server, OE is version 6, IE Version 8 and we are also running Ranger management software V6 which is not the issue as we've removed it from the workstation to check if this affected the issue at all, which it did not. My own user allows my emails to come in, from the same server and is (so far at least) totally unaffected by this issue. Thank you, David |
#5
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Lost emails and folders on network OE6
See http://www.insideoe.com/faqs/why.htm#network
Each OE user's message store MUST be located on the user's computer, NOT on a network. Yes, you can try locating the data on the network and it may be OK for a while but eventually you'll run into the very problem/issue you're having now. Patient (demonstrating): "Doctor, it hurts when I do this!" Doctor: "Don't do that." Don't do that. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 Dragonrider wrote: Hi, We've had a new network installed at my school and I'm tasked with looking after the day to day operation of it. I'm finding that a couple of yeachers log on in a morning to find that Outlook Express has deleted any and all emails received the day before, and any folders I set up for them as well. They can check their emails perfectly, download them and view, answer, whatever, but once the workstation is switched off overnight, the next time they log on and open OE6, all emails and folders bar the default folders have gone. It's as if the system resets these two users to a brand new copy of OE yet the email settings remain intact. Does any one have any ideas or suggestions on a fix please? Our network is running XP SP3 on the workstations, the Server has Windows 2008 Server, OE is version 6, IE Version 8 and we are also running Ranger management software V6 which is not the issue as we've removed it from the workstation to check if this affected the issue at all, which it did not. My own user allows my emails to come in, from the same server and is (so far at least) totally unaffected by this issue. Thank you, David |
#6
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Lost emails and folders on network OE6
The individual user(s) might have set their option to delete message when
closing OE. -- I mastered Wordstar graphics! "Dragonrider" wrote: Hi, We've had a new network installed at my school and I'm tasked with looking after the day to day operation of it. I'm finding that a couple of yeachers log on in a morning to find that Outlook Express has deleted any and all emails received the day before, and any folders I set up for them as well. They can check their emails perfectly, download them and view, answer, whatever, but once the workstation is switched off overnight, the next time they log on and open OE6, all emails and folders bar the default folders have gone. It's as if the system resets these two users to a brand new copy of OE yet the email settings remain intact. Does any one have any ideas or suggestions on a fix please? Our network is running XP SP3 on the workstations, the Server has Windows 2008 Server, OE is version 6, IE Version 8 and we are also running Ranger management software V6 which is not the issue as we've removed it from the workstation to check if this affected the issue at all, which it did not. My own user allows my emails to come in, from the same server and is (so far at least) totally unaffected by this issue. Thank you, David |
#7
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Lost emails and folders on network OE6
The individual user(s) might have set their option to delete message when closing OE. -- I mastered Wordstar graphics! "Dragonrider" wrote: Hi, We've had a new network installed at my school and I'm tasked with looking after the day to day operation of it. I'm finding that a couple of yeachers log on in a morning to find that Outlook Express has deleted any and all emails received the day before, and any folders I set up for them as well. They can check their emails perfectly, download them and view, answer, whatever, but once the workstation is switched off overnight, the next time they log on and open OE6, all emails and folders bar the default folders have gone. It's as if the system resets these two users to a brand new copy of OE yet the email settings remain intact. Does any one have any ideas or suggestions on a fix please? Our network is running XP SP3 on the workstations, the Server has Windows 2008 Server, OE is version 6, IE Version 8 and we are also running Ranger management software V6 which is not the issue as we've removed it from the workstation to check if this affected the issue at all, which it did not. My own user allows my emails to come in, from the same server and is (so far at least) totally unaffected by this issue. Thank you, David |
#8
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Lost emails and folders on network OE6
No, they didn't. It is as the two MVP responders have said, OE isn't that
friendly on a network. I didn't know and should have used Outlook from the get go. Only drawback is trying to set this up with the teachers not having Admin rights, just makes it a little complicated and I need to go in via StartControl PanelMail to set up the correct network path to the server Outlook folder, which seems to work, eventually. If any one has some tips to help me solve this or make it easier, would be most obliged. TIA. David "Corday" wrote: The individual user(s) might have set their option to delete message when closing OE. -- |
#9
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Lost emails and folders on network OE6
No, they didn't. It is as the two MVP responders have said, OE isn't that
friendly on a network. I didn't know and should have used Outlook from the get go. Only drawback is trying to set this up with the teachers not having Admin rights, just makes it a little complicated and I need to go in via StartControl PanelMail to set up the correct network path to the server Outlook folder, which seems to work, eventually. If any one has some tips to help me solve this or make it easier, would be most obliged. TIA. David "Corday" wrote: The individual user(s) might have set their option to delete message when closing OE. -- |
#10
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Lost emails and folders on network OE6
When OE didn't find the network store folder, it assumed that the store
folder was corrupt and created a new store folder in the default C drive location. The network would have to be available whenever OE was used. No messages are lost. The messages are in the network store folder or the C drive store folder. news://msnews.microsoft.com/microsof...utlook.general Outlook questions should be asked in an Outlook newsgroup. -- Ron Sommer "Dragonrider" wrote in message ... No, they didn't. It is as the two MVP responders have said, OE isn't that friendly on a network. I didn't know and should have used Outlook from the get go. Only drawback is trying to set this up with the teachers not having Admin rights, just makes it a little complicated and I need to go in via StartControl PanelMail to set up the correct network path to the server Outlook folder, which seems to work, eventually. If any one has some tips to help me solve this or make it easier, would be most obliged. TIA. David "Corday" wrote: The individual user(s) might have set their option to delete message when closing OE. -- |
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