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#1
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Error Number: 0x800CCC6D
In Outlook Express 6.0 wife attempted to send a Group email and which was
returned as undeliverable due to the following error message: The message could not be sent because its size exceeded the server's limit. You can use the option, located in Tools | Accounts | Properties | Advanced, to break messages into smaller parts. Subject 'Hello', Account: 'pop.west.cox.net', Server: 'smtp.west.cox.net', Protocol: SMTP, Server Response: '552 5.2.0 NmhK1b00L3hcpaG04mhKj9 This message was undeliverable. This message has been found to be a potential spam message, and has therefore been blocked. Please visit http://coxagainstspam.cox.net for more information.', Port: 25, Secure(SSL): No, Server Error: 552, Error Number: 0x800CCC6D This was attempted to a Group of 83 recipients, and the message size is 5kb. So far, the best Cox could tell me is to check that the 'syntax' of all recipients in the Group is correct; they are. Thanks in advance for any and all help. |
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#2
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Error Number: 0x800CCC6D
Looks like a problem with Cox that has not made its way down to the tech
support. See this almost identical post in OE General today. I would call Cox back and ask to speak to a Tier 2 tech and cite this other persons issue. http://groups.google.com/group/micro...mg44%40cox.net -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "WOLLAM" wrote in message news In Outlook Express 6.0 wife attempted to send a Group email and which was returned as undeliverable due to the following error message: The message could not be sent because its size exceeded the server's limit. You can use the option, located in Tools | Accounts | Properties | Advanced, to break messages into smaller parts. Subject 'Hello', Account: 'pop.west.cox.net', Server: 'smtp.west.cox.net', Protocol: SMTP, Server Response: '552 5.2.0 NmhK1b00L3hcpaG04mhKj9 This message was undeliverable. This message has been found to be a potential spam message, and has therefore been blocked. Please visit http://coxagainstspam.cox.net for more information.', Port: 25, Secure(SSL): No, Server Error: 552, Error Number: 0x800CCC6D This was attempted to a Group of 83 recipients, and the message size is 5kb. So far, the best Cox could tell me is to check that the 'syntax' of all recipients in the Group is correct; they are. Thanks in advance for any and all help. |
#3
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Error Number: 0x800CCC6D
Looks like a problem with Cox that has not made its way down to the tech
support. See this almost identical post in OE General today. I would call Cox back and ask to speak to a Tier 2 tech and cite this other persons issue. http://groups.google.com/group/micro...mg44%40cox.net -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "WOLLAM" wrote in message news In Outlook Express 6.0 wife attempted to send a Group email and which was returned as undeliverable due to the following error message: The message could not be sent because its size exceeded the server's limit. You can use the option, located in Tools | Accounts | Properties | Advanced, to break messages into smaller parts. Subject 'Hello', Account: 'pop.west.cox.net', Server: 'smtp.west.cox.net', Protocol: SMTP, Server Response: '552 5.2.0 NmhK1b00L3hcpaG04mhKj9 This message was undeliverable. This message has been found to be a potential spam message, and has therefore been blocked. Please visit http://coxagainstspam.cox.net for more information.', Port: 25, Secure(SSL): No, Server Error: 552, Error Number: 0x800CCC6D This was attempted to a Group of 83 recipients, and the message size is 5kb. So far, the best Cox could tell me is to check that the 'syntax' of all recipients in the Group is correct; they are. Thanks in advance for any and all help. |
#4
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Error Number: 0x800CCC6D
Repost from related thread (different OP?):
Despite what your ISP says, the message is coming from their server, not OE. Did you "visit http://coxagainstspam.cox.net for more information" before you called your ISP?? If you send such a message to 10 or 25 recipients, do you get the same error message? -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ WOLLAM wrote: In Outlook Express 6.0 wife attempted to send a Group email and which was returned as undeliverable due to the following error message: The message could not be sent because its size exceeded the server's limit. You can use the option, located in Tools | Accounts | Properties | Advanced, to break messages into smaller parts. Subject 'Hello', Account: 'pop.west.cox.net', Server: 'smtp.west.cox.net', Protocol: SMTP, Server Response: '552 5.2.0 NmhK1b00L3hcpaG04mhKj9 This message was undeliverable. This message has been found to be a potential spam message, and has therefore been blocked. Please visit http://coxagainstspam.cox.net for more information.', Port: 25, Secure(SSL): No, Server Error: 552, Error Number: 0x800CCC6D This was attempted to a Group of 83 recipients, and the message size is 5kb. So far, the best Cox could tell me is to check that the 'syntax' of all recipients in the Group is correct; they are. Thanks in advance for any and all help. |
#5
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Error Number: 0x800CCC6D
Repost from related thread (different OP?):
Despite what your ISP says, the message is coming from their server, not OE. Did you "visit http://coxagainstspam.cox.net for more information" before you called your ISP?? If you send such a message to 10 or 25 recipients, do you get the same error message? -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ WOLLAM wrote: In Outlook Express 6.0 wife attempted to send a Group email and which was returned as undeliverable due to the following error message: The message could not be sent because its size exceeded the server's limit. You can use the option, located in Tools | Accounts | Properties | Advanced, to break messages into smaller parts. Subject 'Hello', Account: 'pop.west.cox.net', Server: 'smtp.west.cox.net', Protocol: SMTP, Server Response: '552 5.2.0 NmhK1b00L3hcpaG04mhKj9 This message was undeliverable. This message has been found to be a potential spam message, and has therefore been blocked. Please visit http://coxagainstspam.cox.net for more information.', Port: 25, Secure(SSL): No, Server Error: 552, Error Number: 0x800CCC6D This was attempted to a Group of 83 recipients, and the message size is 5kb. So far, the best Cox could tell me is to check that the 'syntax' of all recipients in the Group is correct; they are. Thanks in advance for any and all help. |
#6
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Error Number: 0x800CCC6D
WOLLAM wrote:
In Outlook Express 6.0 wife attempted to send a Group email and which was returned as undeliverable due to the following error message: The message could not be sent because its size exceeded the server's limit. You can use the option, located in Tools | Accounts | Properties | Advanced, to break messages into smaller parts. Subject 'Hello', Account: 'pop.west.cox.net', Server: 'smtp.west.cox.net', Protocol: SMTP, Server Response: '552 5.2.0 NmhK1b00L3hcpaG04mhKj9 This message was undeliverable. This message has been found to be a potential spam message, and has therefore been blocked. Please visit http://coxagainstspam.cox.net for more information.', Port: 25, Secure(SSL): No, Server Error: 552, Error Number: 0x800CCC6D This was attempted to a Group of 83 recipients, and the message size is 5kb. So far, the best Cox could tell me is to check that the 'syntax' of all recipients in the Group is correct; they are. Thanks in advance for any and all help. Seems to be a new problem being experienced by Cox users. See: http://groups.google.com/group/micro...6152dd560b1a3d Did you try to telnet to their SMTP server on port 25 to see if you can actually establish a mail session with it? Are you sending all 83 copies of your e-mail (or a substantial chunk of them) to recipients at the same domain? If you, you look like a spammer abusing a personal-use account, especially if the content of each copy is nearly the same (like when using templates that constitute a majority of the body of your message) or are exactly the same. Did you inquire if there were any spam abuse reports issued against your account? |
#7
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Error Number: 0x800CCC6D
WOLLAM wrote:
In Outlook Express 6.0 wife attempted to send a Group email and which was returned as undeliverable due to the following error message: The message could not be sent because its size exceeded the server's limit. You can use the option, located in Tools | Accounts | Properties | Advanced, to break messages into smaller parts. Subject 'Hello', Account: 'pop.west.cox.net', Server: 'smtp.west.cox.net', Protocol: SMTP, Server Response: '552 5.2.0 NmhK1b00L3hcpaG04mhKj9 This message was undeliverable. This message has been found to be a potential spam message, and has therefore been blocked. Please visit http://coxagainstspam.cox.net for more information.', Port: 25, Secure(SSL): No, Server Error: 552, Error Number: 0x800CCC6D This was attempted to a Group of 83 recipients, and the message size is 5kb. So far, the best Cox could tell me is to check that the 'syntax' of all recipients in the Group is correct; they are. Thanks in advance for any and all help. Seems to be a new problem being experienced by Cox users. See: http://groups.google.com/group/micro...6152dd560b1a3d Did you try to telnet to their SMTP server on port 25 to see if you can actually establish a mail session with it? Are you sending all 83 copies of your e-mail (or a substantial chunk of them) to recipients at the same domain? If you, you look like a spammer abusing a personal-use account, especially if the content of each copy is nearly the same (like when using templates that constitute a majority of the body of your message) or are exactly the same. Did you inquire if there were any spam abuse reports issued against your account? |
#8
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Error Number: 0x800CCC6D
Sounds like your ISP doesn't allow sending to that many recipients.
They may have a daily limit, or some other filtering on sending similar messages. You'll need to do to the Outbox and delete the message(s) if there. -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "WOLLAM" wrote in message news In Outlook Express 6.0 wife attempted to send a Group email and which was returned as undeliverable due to the following error message: The message could not be sent because its size exceeded the server's limit. You can use the option, located in Tools | Accounts | Properties | Advanced, to break messages into smaller parts. Subject 'Hello', Account: 'pop.west.cox.net', Server: 'smtp.west.cox.net', Protocol: SMTP, Server Response: '552 5.2.0 NmhK1b00L3hcpaG04mhKj9 This message was undeliverable. This message has been found to be a potential spam message, and has therefore been blocked. Please visit http://coxagainstspam.cox.net for more information.', Port: 25, Secure(SSL): No, Server Error: 552, Error Number: 0x800CCC6D This was attempted to a Group of 83 recipients, and the message size is 5kb. So far, the best Cox could tell me is to check that the 'syntax' of all recipients in the Group is correct; they are. Thanks in advance for any and all help. |
#9
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Error Number: 0x800CCC6D
Sounds like your ISP doesn't allow sending to that many recipients.
They may have a daily limit, or some other filtering on sending similar messages. You'll need to do to the Outbox and delete the message(s) if there. -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "WOLLAM" wrote in message news In Outlook Express 6.0 wife attempted to send a Group email and which was returned as undeliverable due to the following error message: The message could not be sent because its size exceeded the server's limit. You can use the option, located in Tools | Accounts | Properties | Advanced, to break messages into smaller parts. Subject 'Hello', Account: 'pop.west.cox.net', Server: 'smtp.west.cox.net', Protocol: SMTP, Server Response: '552 5.2.0 NmhK1b00L3hcpaG04mhKj9 This message was undeliverable. This message has been found to be a potential spam message, and has therefore been blocked. Please visit http://coxagainstspam.cox.net for more information.', Port: 25, Secure(SSL): No, Server Error: 552, Error Number: 0x800CCC6D This was attempted to a Group of 83 recipients, and the message size is 5kb. So far, the best Cox could tell me is to check that the 'syntax' of all recipients in the Group is correct; they are. Thanks in advance for any and all help. |
#10
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Error Number: 0x800CCC6D
Bruce, Thanks for the input, but to no avail. I called Cox and explained the
587 port. We tried that and port 465 as well, but neither seemed to work. Additionally we tried: disabling all aspects of our virus protection (McAfee), reset the router and/or modem, changed cabling to bypass the router, system restore and, using an idea from another forum, ran a full scan. Nothing works. I tried sending to a smaller Group (13 addresses this time as opposed to 83 in the email where the issue started); nothing. After trying the port changes I received the following error codes: 0x800CCC19 and 0x800CCC78. With these codes tech said it was a security issue but could find no solution. Oddly, though, my wife was able to receive an email addresses to a few dozen recipients. She then hit 'Reply All' and it was successful. I would welcome any and all suggestions as my wife is literally freaking out. I am going to try one more thing and then call Cox to demand a fix or a reason. To date they have been able to provide neither. Thanks Again, Dan Wollam "Bruce Hagen" wrote: Looks like a problem with Cox that has not made its way down to the tech support. See this almost identical post in OE General today. I would call Cox back and ask to speak to a Tier 2 tech and cite this other persons issue. http://groups.google.com/group/micro...mg44%40cox.net -- Bruce Hagen MS-MVP Outlook Express Imperial Beach, CA "WOLLAM" wrote in message news In Outlook Express 6.0 wife attempted to send a Group email and which was returned as undeliverable due to the following error message: The message could not be sent because its size exceeded the server's limit. You can use the option, located in Tools | Accounts | Properties | Advanced, to break messages into smaller parts. Subject 'Hello', Account: 'pop.west.cox.net', Server: 'smtp.west.cox.net', Protocol: SMTP, Server Response: '552 5.2.0 NmhK1b00L3hcpaG04mhKj9 This message was undeliverable. This message has been found to be a potential spam message, and has therefore been blocked. Please visit http://coxagainstspam.cox.net for more information.', Port: 25, Secure(SSL): No, Server Error: 552, Error Number: 0x800CCC6D This was attempted to a Group of 83 recipients, and the message size is 5kb. So far, the best Cox could tell me is to check that the 'syntax' of all recipients in the Group is correct; they are. Thanks in advance for any and all help. |
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