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default email client is not properly installed



 
 
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  #1  
Old February 7th 09, 04:36 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
remar
external usenet poster
 
Posts: 4
Default default email client is not properly installed

When I click on an email hyperlink in a browser window (IE7), I get a Windows
Internet Explorer error message that says: "Could not perform this operation
because the default email client is not properly installed".

I have two machines with nearly identical software and settings on each one.
This problem just cropped up on only one machine. The other is fine... I
can click on an email hyperlink in IE7 and my email client, Outlook Express,
pops up.

I have been through all of the OE settings on each machine. They are
identical. I have followed EVERY step on this page (
http://support.microsoft.com/?kbid=306098 ) to make OE my default client
(even though it always has been and has been working fine up until today,
when I noticed this inability to send mail from a link in a web page). I
have tried all three methods of registering OE as default shown on that page
and I also checked the registry to see if I needed to add a data string to
the default mail client key (instructions at the bottom of that page). The
value was already there.

I have also opened Folder Options|File Types in Windows Explorer and checked
the values for URL:MailTo Protocol. The value reads as it should...
application: "C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE" /mailurl:%1
And the path to msimn.exe is correct.

Otherwise, OE is functioning perfectly for me. I can also use the Send To
feature with no problem.

Does anyone have an idea how to fix this?


Ads
  #2  
Old February 7th 09, 04:45 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default default email client is not properly installed

You did link 3, but check the rest.

Make OE the default e-mail client:
http://www.oehelp.com/oedef.aspx

For links in e-mail:
http://www.oehelp.com/oelnk.aspx

And:
http://support.microsoft.com/?kbid=306098

Restores OE to the E-mail clients list in Internet Options
http://www.dougknox.com/xp/scripts_desc/oe_client.htm

If you have MS Outlook installed, also see:
http://www.oehelp.com/OETips.aspx#13

"Send To" and E-mail Links Do Not Work Using Outlook Express as Default:
http://support.microsoft.com/?kbid=306098

Multiple browser windows open when you click on a mailto: link:
http://windowsxp.mvps.org/MailtoProtocol.htm

Control Panel | Add/Remove Programs | Set Program Access and Defaults |
Custom + Down Arrow | Select the radio button for Outlook Express.

Control Panel | Add/Remove Programs | Set Program Access and Defaults |
Custom + Down Arrow | Choose a default Web browser. Select the radio button
for Internet Explorer.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"remar" wrote in message
...
When I click on an email hyperlink in a browser window (IE7), I get a
Windows
Internet Explorer error message that says: "Could not perform this
operation
because the default email client is not properly installed".

I have two machines with nearly identical software and settings on each
one.
This problem just cropped up on only one machine. The other is fine... I
can click on an email hyperlink in IE7 and my email client, Outlook
Express,
pops up.

I have been through all of the OE settings on each machine. They are
identical. I have followed EVERY step on this page (
http://support.microsoft.com/?kbid=306098 ) to make OE my default client
(even though it always has been and has been working fine up until today,
when I noticed this inability to send mail from a link in a web page). I
have tried all three methods of registering OE as default shown on that
page
and I also checked the registry to see if I needed to add a data string to
the default mail client key (instructions at the bottom of that page).
The
value was already there.

I have also opened Folder Options|File Types in Windows Explorer and
checked
the values for URL:MailTo Protocol. The value reads as it should...
application: "C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE" /mailurl:%1
And the path to msimn.exe is correct.

Otherwise, OE is functioning perfectly for me. I can also use the Send To
feature with no problem.

Does anyone have an idea how to fix this?



  #3  
Old February 7th 09, 06:26 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
remar[_2_]
external usenet poster
 
Posts: 7
Default default email client is not properly installed

Hi Bruce
Thanks for the response, but unfortunately, no joy. The other links were
either ones I had tried or ones that pertained to a different OS or different
Browser version. Some links were for issues that I am not having.

One link has gotten me closer, however, and I won't know until I have better
access to my second computer ... translation= my wife is playing a game on
that one right now.

The link I still have to investigate further is this one --
http://windowsxp.mvps.org/MailtoProtocol.htm and its instructions for this
registry branch -- HKEY_LOCAL_MACHINE\Software\Classes\mailto

In comparing my machine with the issue to my other machine that doesn't have
this issue, I see different string values in this branch, namely
,-910" exists in the pc without issue but not
in the pc with issue. I am tempted to add it to the pc with the issue to see
if it fixes things.

I'll let you know how it went. In the meantime, please share any other
ideas. This is a real puzzler.
-Thank you

"Bruce Hagen" wrote:

You did link 3, but check the rest.

Make OE the default e-mail client:
http://www.oehelp.com/oedef.aspx

For links in e-mail:
http://www.oehelp.com/oelnk.aspx

And:
http://support.microsoft.com/?kbid=306098

Restores OE to the E-mail clients list in Internet Options
http://www.dougknox.com/xp/scripts_desc/oe_client.htm

If you have MS Outlook installed, also see:
http://www.oehelp.com/OETips.aspx#13

"Send To" and E-mail Links Do Not Work Using Outlook Express as Default:
http://support.microsoft.com/?kbid=306098

Multiple browser windows open when you click on a mailto: link:
http://windowsxp.mvps.org/MailtoProtocol.htm

Control Panel | Add/Remove Programs | Set Program Access and Defaults |
Custom + Down Arrow | Select the radio button for Outlook Express.

Control Panel | Add/Remove Programs | Set Program Access and Defaults |
Custom + Down Arrow | Choose a default Web browser. Select the radio button
for Internet Explorer.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"remar" wrote in message
...
When I click on an email hyperlink in a browser window (IE7), I get a
Windows
Internet Explorer error message that says: "Could not perform this
operation
because the default email client is not properly installed".

I have two machines with nearly identical software and settings on each
one.
This problem just cropped up on only one machine. The other is fine... I
can click on an email hyperlink in IE7 and my email client, Outlook
Express,
pops up.

I have been through all of the OE settings on each machine. They are
identical. I have followed EVERY step on this page (
http://support.microsoft.com/?kbid=306098 ) to make OE my default client
(even though it always has been and has been working fine up until today,
when I noticed this inability to send mail from a link in a web page). I
have tried all three methods of registering OE as default shown on that
page
and I also checked the registry to see if I needed to add a data string to
the default mail client key (instructions at the bottom of that page).
The
value was already there.

I have also opened Folder Options|File Types in Windows Explorer and
checked
the values for URL:MailTo Protocol. The value reads as it should...
application: "C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE" /mailurl:%1
And the path to msimn.exe is correct.

Otherwise, OE is functioning perfectly for me. I can also use the Send To
feature with no problem.

Does anyone have an idea how to fix this?




  #4  
Old February 7th 09, 07:37 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
remar[_2_]
external usenet poster
 
Posts: 7
Default default email client is not properly installed

When comparing my pc with the error to my pc without the error, I see a
couple of noticeable differences between the two computers in the mailto
branch.

First difference is with the "EditFlags" string:
The good pc has "EditFlags"=dword:00000002
The pc w/error has "EditFlags"=hex:02,00

The second difference is:
The good pc has ,-910"
The pc w/error does not have this entry at all

Is it advisable to make these changes, so that the string values are
identical on both machines?

"remar" wrote:

Hi Bruce
Thanks for the response, but unfortunately, no joy. The other links were
either ones I had tried or ones that pertained to a different OS or different
Browser version. Some links were for issues that I am not having.

One link has gotten me closer, however, and I won't know until I have better
access to my second computer ... translation= my wife is playing a game on
that one right now.

The link I still have to investigate further is this one --
http://windowsxp.mvps.org/MailtoProtocol.htm and its instructions for this
registry branch -- HKEY_LOCAL_MACHINE\Software\Classes\mailto

In comparing my machine with the issue to my other machine that doesn't have
this issue, I see different string values in this branch, namely
,-910" exists in the pc without issue but not
in the pc with issue. I am tempted to add it to the pc with the issue to see
if it fixes things.

I'll let you know how it went. In the meantime, please share any other
ideas. This is a real puzzler.
-Thank you

"Bruce Hagen" wrote:

You did link 3, but check the rest.

Make OE the default e-mail client:
http://www.oehelp.com/oedef.aspx

For links in e-mail:
http://www.oehelp.com/oelnk.aspx

And:
http://support.microsoft.com/?kbid=306098

Restores OE to the E-mail clients list in Internet Options
http://www.dougknox.com/xp/scripts_desc/oe_client.htm

If you have MS Outlook installed, also see:
http://www.oehelp.com/OETips.aspx#13

"Send To" and E-mail Links Do Not Work Using Outlook Express as Default:
http://support.microsoft.com/?kbid=306098

Multiple browser windows open when you click on a mailto: link:
http://windowsxp.mvps.org/MailtoProtocol.htm

Control Panel | Add/Remove Programs | Set Program Access and Defaults |
Custom + Down Arrow | Select the radio button for Outlook Express.

Control Panel | Add/Remove Programs | Set Program Access and Defaults |
Custom + Down Arrow | Choose a default Web browser. Select the radio button
for Internet Explorer.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"remar" wrote in message
...
When I click on an email hyperlink in a browser window (IE7), I get a
Windows
Internet Explorer error message that says: "Could not perform this
operation
because the default email client is not properly installed".

I have two machines with nearly identical software and settings on each
one.
This problem just cropped up on only one machine. The other is fine... I
can click on an email hyperlink in IE7 and my email client, Outlook
Express,
pops up.

I have been through all of the OE settings on each machine. They are
identical. I have followed EVERY step on this page (
http://support.microsoft.com/?kbid=306098 ) to make OE my default client
(even though it always has been and has been working fine up until today,
when I noticed this inability to send mail from a link in a web page). I
have tried all three methods of registering OE as default shown on that
page
and I also checked the registry to see if I needed to add a data string to
the default mail client key (instructions at the bottom of that page).
The
value was already there.

I have also opened Folder Options|File Types in Windows Explorer and
checked
the values for URL:MailTo Protocol. The value reads as it should...
application: "C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE" /mailurl:%1
And the path to msimn.exe is correct.

Otherwise, OE is functioning perfectly for me. I can also use the Send To
feature with no problem.

Does anyone have an idea how to fix this?




  #5  
Old February 7th 09, 07:38 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
remar[_2_]
external usenet poster
 
Posts: 7
Default default email client is not properly installed

When comparing my pc with the error to my pc without the error, I see a
couple of noticeable differences between the two computers in the mailto
branch.

First difference is with the "EditFlags" string:
The good pc has "EditFlags"=dword:00000002
The pc w/error has "EditFlags"=hex:02,00

The second difference is:
The good pc has ,-910"
The pc w/error does not have this entry at all

Is it advisable to make these changes, so that the string values are
identical on both machines?

"remar" wrote:

Hi Bruce
Thanks for the response, but unfortunately, no joy. The other links were
either ones I had tried or ones that pertained to a different OS or different
Browser version. Some links were for issues that I am not having.

One link has gotten me closer, however, and I won't know until I have better
access to my second computer ... translation= my wife is playing a game on
that one right now.

The link I still have to investigate further is this one --
http://windowsxp.mvps.org/MailtoProtocol.htm and its instructions for this
registry branch -- HKEY_LOCAL_MACHINE\Software\Classes\mailto

In comparing my machine with the issue to my other machine that doesn't have
this issue, I see different string values in this branch, namely
,-910" exists in the pc without issue but not
in the pc with issue. I am tempted to add it to the pc with the issue to see
if it fixes things.

I'll let you know how it went. In the meantime, please share any other
ideas. This is a real puzzler.
-Thank you

"Bruce Hagen" wrote:

You did link 3, but check the rest.

Make OE the default e-mail client:
http://www.oehelp.com/oedef.aspx

For links in e-mail:
http://www.oehelp.com/oelnk.aspx

And:
http://support.microsoft.com/?kbid=306098

Restores OE to the E-mail clients list in Internet Options
http://www.dougknox.com/xp/scripts_desc/oe_client.htm

If you have MS Outlook installed, also see:
http://www.oehelp.com/OETips.aspx#13

"Send To" and E-mail Links Do Not Work Using Outlook Express as Default:
http://support.microsoft.com/?kbid=306098

Multiple browser windows open when you click on a mailto: link:
http://windowsxp.mvps.org/MailtoProtocol.htm

Control Panel | Add/Remove Programs | Set Program Access and Defaults |
Custom + Down Arrow | Select the radio button for Outlook Express.

Control Panel | Add/Remove Programs | Set Program Access and Defaults |
Custom + Down Arrow | Choose a default Web browser. Select the radio button
for Internet Explorer.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"remar" wrote in message
...
When I click on an email hyperlink in a browser window (IE7), I get a
Windows
Internet Explorer error message that says: "Could not perform this
operation
because the default email client is not properly installed".

I have two machines with nearly identical software and settings on each
one.
This problem just cropped up on only one machine. The other is fine... I
can click on an email hyperlink in IE7 and my email client, Outlook
Express,
pops up.

I have been through all of the OE settings on each machine. They are
identical. I have followed EVERY step on this page (
http://support.microsoft.com/?kbid=306098 ) to make OE my default client
(even though it always has been and has been working fine up until today,
when I noticed this inability to send mail from a link in a web page). I
have tried all three methods of registering OE as default shown on that
page
and I also checked the registry to see if I needed to add a data string to
the default mail client key (instructions at the bottom of that page).
The
value was already there.

I have also opened Folder Options|File Types in Windows Explorer and
checked
the values for URL:MailTo Protocol. The value reads as it should...
application: "C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE" /mailurl:%1
And the path to msimn.exe is correct.

Otherwise, OE is functioning perfectly for me. I can also use the Send To
feature with no problem.

Does anyone have an idea how to fix this?




  #6  
Old February 7th 09, 07:40 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
remar[_2_]
external usenet poster
 
Posts: 7
Default default email client is not properly installed

Sorry for the blank post.

When comparing my pc with the error to my pc without the error, I see a
couple of noticeable differences between the two computers in the mailto
branch.

First difference is with the "EditFlags" string:
The good pc has "EditFlags"=dword:00000002
The pc w/error has "EditFlags"=hex:02,00

The second difference is:
The good pc has ,-910"
The pc w/error does not have this entry at all

Is it advisable to make these changes, so that the string values are
identical on both machines?


"remar" wrote:

Hi Bruce
Thanks for the response, but unfortunately, no joy. The other links were
either ones I had tried or ones that pertained to a different OS or different
Browser version. Some links were for issues that I am not having.

One link has gotten me closer, however, and I won't know until I have better
access to my second computer ... translation= my wife is playing a game on
that one right now.

The link I still have to investigate further is this one --
http://windowsxp.mvps.org/MailtoProtocol.htm and its instructions for this
registry branch -- HKEY_LOCAL_MACHINE\Software\Classes\mailto

In comparing my machine with the issue to my other machine that doesn't have
this issue, I see different string values in this branch, namely
,-910" exists in the pc without issue but not
in the pc with issue. I am tempted to add it to the pc with the issue to see
if it fixes things.

I'll let you know how it went. In the meantime, please share any other
ideas. This is a real puzzler.
-Thank you

"Bruce Hagen" wrote:

You did link 3, but check the rest.

Make OE the default e-mail client:
http://www.oehelp.com/oedef.aspx

For links in e-mail:
http://www.oehelp.com/oelnk.aspx

And:
http://support.microsoft.com/?kbid=306098

Restores OE to the E-mail clients list in Internet Options
http://www.dougknox.com/xp/scripts_desc/oe_client.htm

If you have MS Outlook installed, also see:
http://www.oehelp.com/OETips.aspx#13

"Send To" and E-mail Links Do Not Work Using Outlook Express as Default:
http://support.microsoft.com/?kbid=306098

Multiple browser windows open when you click on a mailto: link:
http://windowsxp.mvps.org/MailtoProtocol.htm

Control Panel | Add/Remove Programs | Set Program Access and Defaults |
Custom + Down Arrow | Select the radio button for Outlook Express.

Control Panel | Add/Remove Programs | Set Program Access and Defaults |
Custom + Down Arrow | Choose a default Web browser. Select the radio button
for Internet Explorer.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"remar" wrote in message
...
When I click on an email hyperlink in a browser window (IE7), I get a
Windows
Internet Explorer error message that says: "Could not perform this
operation
because the default email client is not properly installed".

I have two machines with nearly identical software and settings on each
one.
This problem just cropped up on only one machine. The other is fine... I
can click on an email hyperlink in IE7 and my email client, Outlook
Express,
pops up.

I have been through all of the OE settings on each machine. They are
identical. I have followed EVERY step on this page (
http://support.microsoft.com/?kbid=306098 ) to make OE my default client
(even though it always has been and has been working fine up until today,
when I noticed this inability to send mail from a link in a web page). I
have tried all three methods of registering OE as default shown on that
page
and I also checked the registry to see if I needed to add a data string to
the default mail client key (instructions at the bottom of that page).
The
value was already there.

I have also opened Folder Options|File Types in Windows Explorer and
checked
the values for URL:MailTo Protocol. The value reads as it should...
application: "C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE" /mailurl:%1
And the path to msimn.exe is correct.

Otherwise, OE is functioning perfectly for me. I can also use the Send To
feature with no problem.

Does anyone have an idea how to fix this?




  #7  
Old February 7th 09, 03:42 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default default email client is not properly installed

Do you feel confident that you can make the changes, and also undo them if
they make no difference? If yes, try it. If not, wait until someone with
more registry experience in this area gives you an opinion.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"remar" wrote in message
...
Sorry for the blank post.

When comparing my pc with the error to my pc without the error, I see a
couple of noticeable differences between the two computers in the mailto
branch.

First difference is with the "EditFlags" string:
The good pc has "EditFlags"=dword:00000002
The pc w/error has "EditFlags"=hex:02,00

The second difference is:
The good pc has ,-910"
The pc w/error does not have this entry at all

Is it advisable to make these changes, so that the string values are
identical on both machines?


"remar" wrote:

Hi Bruce
Thanks for the response, but unfortunately, no joy. The other links were
either ones I had tried or ones that pertained to a different OS or
different
Browser version. Some links were for issues that I am not having.

One link has gotten me closer, however, and I won't know until I have
better
access to my second computer ... translation= my wife is playing a game
on
that one right now.

The link I still have to investigate further is this one --
http://windowsxp.mvps.org/MailtoProtocol.htm and its instructions for
this
registry branch -- HKEY_LOCAL_MACHINE\Software\Classes\mailto

In comparing my machine with the issue to my other machine that doesn't
have
this issue, I see different string values in this branch, namely
,-910" exists in the pc without issue but
not
in the pc with issue. I am tempted to add it to the pc with the issue to
see
if it fixes things.

I'll let you know how it went. In the meantime, please share any other
ideas. This is a real puzzler.
-Thank you

"Bruce Hagen" wrote:

You did link 3, but check the rest.

Make OE the default e-mail client:
http://www.oehelp.com/oedef.aspx

For links in e-mail:
http://www.oehelp.com/oelnk.aspx

And:
http://support.microsoft.com/?kbid=306098

Restores OE to the E-mail clients list in Internet Options
http://www.dougknox.com/xp/scripts_desc/oe_client.htm

If you have MS Outlook installed, also see:
http://www.oehelp.com/OETips.aspx#13

"Send To" and E-mail Links Do Not Work Using Outlook Express as
Default:
http://support.microsoft.com/?kbid=306098

Multiple browser windows open when you click on a mailto: link:
http://windowsxp.mvps.org/MailtoProtocol.htm

Control Panel | Add/Remove Programs | Set Program Access and Defaults |
Custom + Down Arrow | Select the radio button for Outlook Express.

Control Panel | Add/Remove Programs | Set Program Access and Defaults |
Custom + Down Arrow | Choose a default Web browser. Select the radio
button
for Internet Explorer.
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"remar" wrote in message
...
When I click on an email hyperlink in a browser window (IE7), I get a
Windows
Internet Explorer error message that says: "Could not perform this
operation
because the default email client is not properly installed".

I have two machines with nearly identical software and settings on
each
one.
This problem just cropped up on only one machine. The other is
fine... I
can click on an email hyperlink in IE7 and my email client, Outlook
Express,
pops up.

I have been through all of the OE settings on each machine. They are
identical. I have followed EVERY step on this page (
http://support.microsoft.com/?kbid=306098 ) to make OE my default
client
(even though it always has been and has been working fine up until
today,
when I noticed this inability to send mail from a link in a web
page). I
have tried all three methods of registering OE as default shown on
that
page
and I also checked the registry to see if I needed to add a data
string to
the default mail client key (instructions at the bottom of that
page).
The
value was already there.

I have also opened Folder Options|File Types in Windows Explorer and
checked
the values for URL:MailTo Protocol. The value reads as it should...
application: "C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE" /mailurl:%1
And the path to msimn.exe is correct.

Otherwise, OE is functioning perfectly for me. I can also use the
Send To
feature with no problem.

Does anyone have an idea how to fix this?





  #8  
Old February 7th 09, 06:42 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear [MS MVP]
external usenet poster
 
Posts: 3,647
Default default email client is not properly installed

Is MS Office and/or MS Outlook also installed?

remar wrote:
When I click on an email hyperlink in a browser window (IE7), I get a
Windows Internet Explorer error message that says: "Could not perform this
operation because the default email client is not properly installed".

I have two machines with nearly identical software and settings on each
one.
This problem just cropped up on only one machine. The other is fine... I
can click on an email hyperlink in IE7 and my email client, Outlook
Express,
pops up.

I have been through all of the OE settings on each machine. They are
identical. I have followed EVERY step on this page (
http://support.microsoft.com/?kbid=306098 ) to make OE my default client
(even though it always has been and has been working fine up until today,
when I noticed this inability to send mail from a link in a web page). I
have tried all three methods of registering OE as default shown on that
page
and I also checked the registry to see if I needed to add a data string to
the default mail client key (instructions at the bottom of that page).
The
value was already there.

I have also opened Folder Options|File Types in Windows Explorer and
checked
the values for URL:MailTo Protocol. The value reads as it should...
application: "C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE" /mailurl:%1
And the path to msimn.exe is correct.

Otherwise, OE is functioning perfectly for me. I can also use the Send To
feature with no problem.

Does anyone have an idea how to fix this?


  #9  
Old February 7th 09, 09:47 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
remar[_2_]
external usenet poster
 
Posts: 7
Default default email client is not properly installed

Hello
Yes, MS Office is installed, but not MS Outlook...
Suggestions?? - Thanks!

"PA Bear [MS MVP]" wrote:

Is MS Office and/or MS Outlook also installed?

remar wrote:
When I click on an email hyperlink in a browser window (IE7), I get a
Windows Internet Explorer error message that says: "Could not perform this
operation because the default email client is not properly installed".

I have two machines with nearly identical software and settings on each
one.
This problem just cropped up on only one machine. The other is fine... I
can click on an email hyperlink in IE7 and my email client, Outlook
Express,
pops up.

I have been through all of the OE settings on each machine. They are
identical. I have followed EVERY step on this page (
http://support.microsoft.com/?kbid=306098 ) to make OE my default client
(even though it always has been and has been working fine up until today,
when I noticed this inability to send mail from a link in a web page). I
have tried all three methods of registering OE as default shown on that
page
and I also checked the registry to see if I needed to add a data string to
the default mail client key (instructions at the bottom of that page).
The
value was already there.

I have also opened Folder Options|File Types in Windows Explorer and
checked
the values for URL:MailTo Protocol. The value reads as it should...
application: "C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE" /mailurl:%1
And the path to msimn.exe is correct.

Otherwise, OE is functioning perfectly for me. I can also use the Send To
feature with no problem.

Does anyone have an idea how to fix this?



  #10  
Old February 7th 09, 11:53 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear [MS MVP]
external usenet poster
 
Posts: 3,647
Default default email client is not properly installed

• Do you have this Registry key?...

HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4

• If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and
is its value set to 1 (one)?

• If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of Office).
Change the value to 0 (zero), close REGEDIT & reboot: Address Book should be
available to you and all should be well. (If that DWORD is not present,
don't create it, and don't alter any other DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing was
enabled will not be available (displayed) in Address Book when sharing is
disabled.

=========================

1. http://www.oehelp.com/oedef.aspx; then...

2a. http://www.oehelp.com/oelnk.aspx

2b. Start [ | Control Panel | Add/Remove Programs ] | Set Program Access and
Defaults | Email | ...

========================

Are you running WinXP SP2 or WinXP SP3? Did you just install IE7?


remar wrote:
Hello
Yes, MS Office is installed, but not MS Outlook...
Suggestions?? - Thanks!

"PA Bear [MS MVP]" wrote:

Is MS Office and/or MS Outlook also installed?

remar wrote:
When I click on an email hyperlink in a browser window (IE7), I get a
Windows Internet Explorer error message that says: "Could not perform
this
operation because the default email client is not properly installed".

I have two machines with nearly identical software and settings on each
one.
This problem just cropped up on only one machine. The other is fine...
I
can click on an email hyperlink in IE7 and my email client, Outlook
Express,
pops up.

I have been through all of the OE settings on each machine. They are
identical. I have followed EVERY step on this page (
http://support.microsoft.com/?kbid=306098 ) to make OE my default client
(even though it always has been and has been working fine up until
today,
when I noticed this inability to send mail from a link in a web page).
I
have tried all three methods of registering OE as default shown on that
page
and I also checked the registry to see if I needed to add a data string
to
the default mail client key (instructions at the bottom of that page).
The
value was already there.

I have also opened Folder Options|File Types in Windows Explorer and
checked
the values for URL:MailTo Protocol. The value reads as it should...
application: "C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE" /mailurl:%1
And the path to msimn.exe is correct.

Otherwise, OE is functioning perfectly for me. I can also use the Send
To
feature with no problem.

Does anyone have an idea how to fix this?


 




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