outlook express 6 won't switch identities
 

I use outlook express 6 and sometimes it won't switch identities. It just
"goes away" and I have to reboot before I can get into OE again. Any
suggestions?

outlook express 6 won't switch identities
 

Windows version? Is the machine fully patched at Windows Update?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Tami wrote:
I use outlook express 6 and sometimes it won't switch identities. It just
"goes away" and I have to reboot before I can get into OE again. Any
suggestions?

outlook express 6 won't switch identities
 

Using XP. I'm not sure. How do I check that? Thank you.

"PA Bear [MS MVP]" wrote:

Windows version? Is the machine fully patched at Windows Update?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Tami wrote:
I use outlook express 6 and sometimes it won't switch identities. It just
"goes away" and I have to reboot before I can get into OE again. Any
suggestions?

outlook express 6 won't switch identities
 

Open OE Help | about: Tell me what versions of INETCOMM.DLL and DIRECTDB.DLL
are listed in the Files window.

Also open File | Identities | Mangage identities: Is one of your identities
named Main Identity?
--
~PA Bear


Tami wrote:
Using XP. I'm not sure. How do I check that? Thank you.

"PA Bear [MS MVP]" wrote:
Windows version? Is the machine fully patched at Windows Update?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Tami wrote:
I use outlook express 6 and sometimes it won't switch identities. It
just
"goes away" and I have to reboot before I can get into OE again. Any
suggestions?

outlook express 6 won't switch identities
 

inetcomm.dll = 6.00.2900.3198
directdb.dll = 6.00.2900.3138

"PA Bear [MS MVP]" wrote:

Open OE Help | about: Tell me what versions of INETCOMM.DLL and DIRECTDB.DLL
are listed in the Files window.

Also open File | Identities | Mangage identities: Is one of your identities
named Main Identity?
--
~PA Bear


Tami wrote:
Using XP. I'm not sure. How do I check that? Thank you.

"PA Bear [MS MVP]" wrote:
Windows version? Is the machine fully patched at Windows Update?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Tami wrote:
I use outlook express 6 and sometimes it won't switch identities. It
just
"goes away" and I have to reboot before I can get into OE again. Any
suggestions?

outlook express 6 won't switch identities
 

Thank you. Your WinXP SP2 machine is fully patched.

Repost:
Also open File | Identities | Mangage identities: Is one of your
identities
named Main Identity?
--
~PA Bear

Tami wrote:
inetcomm.dll = 6.00.2900.3198
directdb.dll = 6.00.2900.3138

"PA Bear [MS MVP]" wrote:

Open OE Help | about: Tell me what versions of INETCOMM.DLL and
DIRECTDB.DLL are listed in the Files window.

Also open File | Identities | Mangage identities: Is one of your
identities
named Main Identity?
--
Tami wrote:
Using XP. I'm not sure. How do I check that? Thank you.

"PA Bear [MS MVP]" wrote:
Windows version? Is the machine fully patched at Windows Update?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Tami wrote:
I use outlook express 6 and sometimes it won't switch identities. It
just
"goes away" and I have to reboot before I can get into OE again. Any
suggestions?

outlook express 6 won't switch identities
 

I am having the exact same problem. My laptop is WinXP Tablet, fully patched
with SP3 and protected by Norton Internet Security, also fully updated. I
don't use the laptop that often for mail so I don't know when the trouble
started, but it would have been within the last six weeks.
I wonder if SP3 might have had something to do with it. Nothing has changed
except that I do keep my computers updated religiously.
I appreciate any help anyone has to offer. Thanks. Mary

"Tami" wrote:

I use outlook express 6 and sometimes it won't switch identities. It just
"goes away" and I have to reboot before I can get into OE again. Any
suggestions?

outlook express 6 won't switch identities
 

Please begin a new thread about /your/ problem, Mary.

Mary wrote:
I am having the exact same problem. My laptop is WinXP Tablet, fully
patched
with SP3 and protected by Norton Internet Security, also fully updated. I
don't use the laptop that often for mail so I don't know when the trouble
started, but it would have been within the last six weeks.
I wonder if SP3 might have had something to do with it. Nothing has
changed
except that I do keep my computers updated religiously.
I appreciate any help anyone has to offer. Thanks. Mary

"Tami" wrote:

I use outlook express 6 and sometimes it won't switch identities. It
just
"goes away" and I have to reboot before I can get into OE again. Any
suggestions?

outlook express 6 won't switch identities
 

So there's nothing I can do to fix this? Should I try the downloads I've
seen that are supposed to fix/repair outlook?

"PA Bear [MS MVP]" wrote:

Thank you. Your WinXP SP2 machine is fully patched.

Repost:
Also open File | Identities | Mangage identities: Is one of your
identities
named Main Identity?
--
~PA Bear

Tami wrote:
inetcomm.dll = 6.00.2900.3198
directdb.dll = 6.00.2900.3138

"PA Bear [MS MVP]" wrote:

Open OE Help | about: Tell me what versions of INETCOMM.DLL and
DIRECTDB.DLL are listed in the Files window.

Also open File | Identities | Mangage identities: Is one of your
identities
named Main Identity?
--
Tami wrote:
Using XP. I'm not sure. How do I check that? Thank you.

"PA Bear [MS MVP]" wrote:
Windows version? Is the machine fully patched at Windows Update?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Tami wrote:
I use outlook express 6 and sometimes it won't switch identities. It
just
"goes away" and I have to reboot before I can get into OE again. Any
suggestions?

outlook express 6 won't switch identities
 

I'm still awaiting your answer to my question, Tami:

Also open File | Identities | Mangage identities: Is one of your
identities named Main Identity?
--
~PA Bear


Tami wrote:
So there's nothing I can do to fix this? Should I try the downloads I've
seen that are supposed to fix/repair outlook?

"PA Bear [MS MVP]" wrote:

Thank you. Your WinXP SP2 machine is fully patched.

Repost:
Also open File | Identities | Mangage identities: Is one of your
identities
named Main Identity?
--
~PA Bear

Tami wrote:
inetcomm.dll = 6.00.2900.3198
directdb.dll = 6.00.2900.3138

"PA Bear [MS MVP]" wrote:

Open OE Help | about: Tell me what versions of INETCOMM.DLL and
DIRECTDB.DLL are listed in the Files window.

Also open File | Identities | Mangage identities: Is one of your
identities
named Main Identity?
--
Tami wrote:
Using XP. I'm not sure. How do I check that? Thank you.

"PA Bear [MS MVP]" wrote:
Windows version? Is the machine fully patched at Windows Update?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Tami wrote:
I use outlook express 6 and sometimes it won't switch identities.
It
just
"goes away" and I have to reboot before I can get into OE again.
Any
suggestions?