Accounts not showing in Tools drop-down box
 

Bruce,thanks for rapid reply but it did not work.Already on DWORD 0.That is
why I asked about re-install.

Accounts not showing in Tools drop-down box
 

Please stick to one thread, Monty. Thank you.

Try a new identity.

You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and test it.
If all is well, you can import your messages and Address Book from the old
identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Monty" wrote in message
...
Bruce,thanks for rapid reply but it did not work.Already on DWORD 0.That
is
why I asked about re-install.

Accounts not showing in Tools drop-down box
 

I am ahving exactly the same problem and have tried both repair options.
Could this have been caused by SP3 and how can it be resolved?

"Bruce Hagen" wrote:

Please stick to one thread, Monty. Thank you.

Try a new identity.

You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and test it.
If all is well, you can import your messages and Address Book from the old
identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Monty" wrote in message
...
Bruce,thanks for rapid reply but it did not work.Already on DWORD 0.That
is
why I asked about re-install.

Accounts not showing in Tools drop-down box
 

Please begin a new thread about /your/ problems. Thanks.

suki750 wrote:
I am ahving exactly the same problem and have tried both repair options.
Could this have been caused by SP3 and how can it be resolved?

"Bruce Hagen" wrote:

Please stick to one thread, Monty. Thank you.

Try a new identity.

You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and test
it.
If all is well, you can import your messages and Address Book from the
old
identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Monty" wrote in message
...
Bruce,thanks for rapid reply but it did not work.Already on DWORD 0.That
is
why I asked about re-install.