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When trying to print an email message, no print dialogue appears and OE
quites with out warning, next an eeror report appears "AppName: msimn.exe" "ModName: mshtml.dll"? Have checked for Viruses and spyware, but comes up clean, all service packs installed, no other printing issues experianced in other programs inlcuding IE 6. Would anyone out ther have an idea of the problem and how to fix it. |
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The following is copied from the webpage listed below(at the bottom of the
page) by Sandi Hardmeier, MVP, and may be helpful in finding a solution: http://inetexplorer.mvps.org/archive/answers.htm quote The older version of GATOR (also known as Claria) can cause this problem. The programme has been updated to resolve this issue - 253364 http://support.microsoft.com?scid=kb;EN-US;Q253364 Reget is another programme that has been seen to cause this problem. It has also been updated to resolve this issue. Yahoo Companion causes this error. Uninstall. If you are using the Google Toolbar turn off the advanced features. Go to the Google dropdown menu, click on "privacy information". Turn off the option "enable advanced features". An access violation occurs when you click an HTML file (mshtml.dll) http://support.microsoft.com/?kbid=829742 IE6 SP1 stops unexpectedly when you view a web program on Windows XP (access violation mshtml.dll) http://support.microsoft.com/?kbid=841368 Internet Explorer 6 Q318153 An Error Occurs in Mshtml.dll in Internet Explorer 6 on Windows Me http://support.microsoft.com/default...;EN-US;Q318153 You are or have run a Windows XP beta, or the IE6 public preview http://support.microsoft.com?scid=kb;EN-US;Q810887 The Windows Swap File may be read-only: http://support.microsoft.com?scid=kb;EN-US;Q239094 Access violation when you refresh a web page http://support.microsoft.com/?kbid=817786 Check for spyware General troubleshooting advice All versions of IE Try running the following command from start, run: regsvr32 mshtml.dll If no joy, extract a fresh copy of the file in question using system file checker (or MSCONFIG depending on your operating system). Make sure you do not have the wrong version of mshtml.dll installed: http://support.microsoft.com?scid=kb;EN-US;Q318153 Going on past experience with mshtml.dll errors and new releases of IE, look very suspiciously at any other programmes. Disable *everything*, including virus scanners, to see if the problem goes away. Otherwise, you may just have a cache or cookie problem. Export your cookies using file/import and export. Shut down all programmes and boot into dos if you are using Windows 95 or 98. If using Windows ME use an appropriate disc to access DOS. Run the following commands from the windows directory, typically c:\windows\: smartdrv deltree history deltree tempor~1 deltree cookies Reboot using ctrl, alt, del if using Windows 95 or 98. If using WindowsME remember to remove the boot floppy. Windows 2000 users will have to log in as Administrator to be able to delete the folders in question directly from within Windows Explorer. Windows XP users will be able to delete the folders from within Windows Explorer as well, though they may need to log in as Administrator. NOTE: Different operating systems use different paths to the history, temporary internet files and cookies folders. Check your system to make sure that you are using the correct path for your machine. For example, you may find your folders are located at ...\documents and settings\{identity}\{dir} or similar. Finally, you may have a duplicate or damaged wsock32.dll file. Make sure you have only one copy (in ..\windows\system. If it is there, extract a fresh copy using system file checker (sfc.exe or via msconfig depending on your operating system). /end quote -- Jim Pickering, MVP, Outlook Express https://mvp.support.microsoft.com/pr...8-1171988A62D6 Please deliver feedback to the newsgroup, so that others can be helped. Thanks. "Chris_OZ" wrote in message ... When trying to print an email message, no print dialogue appears and OE quites with out warning, next an eeror report appears "AppName: msimn.exe" "ModName: mshtml.dll"? Have checked for Viruses and spyware, but comes up clean, all service packs installed, no other printing issues experianced in other programs inlcuding IE 6. Would anyone out ther have an idea of the problem and how to fix it. |
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