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  #1  
Old January 30th 08, 06:49 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
janetb
external usenet poster
 
Posts: 41
Default Encoding

The encoding button no longer puts my emails into Hebrew for either Hebrew
(Windows) or Hebrew (ISO-Logical). It used to work with either, as well as
offering a third Hebrew option which also worked. So it is something I
inadvertantly changed in some related default setting pertaining to language
or fonts.

Perhaps relevant: the Subject lines in the Inbox list does appear in Hebrew,
and some messages in Hebrew have no problem anywhere. In the problematic
ones, Hebrew does come up in the Subject in the Inbox, but not in either the
Subect or the Message Body in the Preview Pane and the open email. The
problem began after I tried to make David my default Hebrew font for OE Email
Reading and Composing.
Suggestions welcome....Thanks!

Janet
XP Professional
Outlook Express 6
The problem is in OE emails--not the browser.

--
Thanks for the help!x
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  #2  
Old January 31st 08, 08:09 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Michael Santovec
external usenet poster
 
Posts: 2,434
Default Encoding

Is the problem just with incoming messages or also with messages that
you are composing?

Is the encoding option not opening, or not offering the option that you
want or not letting you select the option that you want or something
else?

Is the problem that the whole message gibberish, or just some
characters? If the whole message is gibberish, that would point to a
wrong encoding issue. But if just some characters that could be either
the encoding or the wrong font.

You mention changing the default font. Did you also change the default
encoding in Tools, Options, Read, International settings?

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Janetb" wrote in message
...
The encoding button no longer puts my emails into Hebrew for either
Hebrew
(Windows) or Hebrew (ISO-Logical). It used to work with either, as
well as
offering a third Hebrew option which also worked. So it is something I
inadvertantly changed in some related default setting pertaining to
language
or fonts.

Perhaps relevant: the Subject lines in the Inbox list does appear in
Hebrew,
and some messages in Hebrew have no problem anywhere. In the
problematic
ones, Hebrew does come up in the Subject in the Inbox, but not in
either the
Subect or the Message Body in the Preview Pane and the open email. The
problem began after I tried to make David my default Hebrew font for
OE Email
Reading and Composing.
Suggestions welcome....Thanks!

Janet
XP Professional
Outlook Express 6
The problem is in OE emails--not the browser.

--
Thanks for the help!x



  #3  
Old January 31st 08, 10:08 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
janetb
external usenet poster
 
Posts: 41
Default Encoding

"Michael Santovec" wrote:

Is the problem just with incoming messages or also with messages that
you are composing?


Just with incoming messages and some letters in some forums (IE6). No
problems writing.

Is the encoding option not opening, or not offering the option that you
want or not letting you select the option that you want or something
else?


It opens and is again offering me all three Hebrew options, but the
different options just change the text from one sort of jibberish to another.

Is the problem that the whole message gibberish, or just some
characters?


In the problematic messages, the whole message is gibberish.

You mention changing the default font. Did you also change the default
encoding in Tools, Options, Read, International settings?


That setting has "Default encoding: Windows (Hebrew)", but the "Windows
(Hebrew)" in the box is grayed out and there are no other options ie no way
to change anything. I'm not sure whether to check or uncheck "Use default
encoding for all other messages" because 99% of my emails are in English and
my interface is in English--so I thought that might slow the computer
unnecessarily. In either case, the gibberish remains.
I had set Windows Hebrew as the encoding default in OEOptionsFonts.

Old emails which were perfectly fine before (in Hebrew) in my OE are now
gibberish. Other old emails have remained fine (ie in Hebrew).

The problem is in forums in IE6 as well....Letters from a regular
contributor in a Yahoo group whose letters were fine in the past are now
gibberish when they came to me in OE . I checked it on the Yahoo group site
and it is gibberish there too....

Thanks for the help!
J.



  #4  
Old February 1st 08, 07:42 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Michael Santovec
external usenet poster
 
Posts: 2,434
Default Encoding

You may want to take a look at the Message Source (Ctrl-F3) for some of
the messages. Compare the good ones to the bad.

Take a look for headers like:

Content-Type: text/plain;
charset="Utf-8"

The Charset is the MIME term for encoding. Here are some of the
Hebrew ones with the charset

Hebrew (DOS) - charset=DOS-862
Hebrew (ISO-Logical) - charset=-iso-8859-8-i
Hebrew (ISO-Visual) - charset=iso-8859-8
Hebrew (Mac) - charset=x-mac-hebrew
Hebrew (Windows) - charset=windows-1255

Also look for headers like
Content-Transfer-Encoding: 7bit or 8bit or quoted-printable or base64



--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Janetb" wrote in message
...
"Michael Santovec" wrote:

Is the problem just with incoming messages or also with messages that
you are composing?


Just with incoming messages and some letters in some forums (IE6). No
problems writing.

Is the encoding option not opening, or not offering the option that
you
want or not letting you select the option that you want or something
else?


It opens and is again offering me all three Hebrew options, but the
different options just change the text from one sort of jibberish to
another.

Is the problem that the whole message gibberish, or just some
characters?


In the problematic messages, the whole message is gibberish.

You mention changing the default font. Did you also change the
default
encoding in Tools, Options, Read, International settings?


That setting has "Default encoding: Windows (Hebrew)", but the
"Windows
(Hebrew)" in the box is grayed out and there are no other options ie
no way
to change anything. I'm not sure whether to check or uncheck "Use
default
encoding for all other messages" because 99% of my emails are in
English and
my interface is in English--so I thought that might slow the computer
unnecessarily. In either case, the gibberish remains.
I had set Windows Hebrew as the encoding default in OEOptionsFonts.

Old emails which were perfectly fine before (in Hebrew) in my OE are
now
gibberish. Other old emails have remained fine (ie in Hebrew).

The problem is in forums in IE6 as well....Letters from a regular
contributor in a Yahoo group whose letters were fine in the past are
now
gibberish when they came to me in OE . I checked it on the Yahoo group
site
and it is gibberish there too....

Thanks for the help!
J.





  #5  
Old February 4th 08, 03:17 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
janetb
external usenet poster
 
Posts: 41
Default Encoding

Thanks so much for showing me how to see a message's encoding! I believe I am
able to view all of the problematic messages now. The ones that did not work
with any of the Hebrew encodings work with unicode.

Is whether the Hebrew comes up or not at the beginning (before I use the
Encoding button) determined by the last encoding I used or by some default
setting?

How do I find the Message Source for a web page (or is there no such
thing?)? What do I do when the Hebrew is gibberish on a web page?

How might knowing "Content-Transfer-Encoding: 7bit or 8bit or
quoted-printable or base64" help with encoding problems?

Many thanks!
Janet

"Michael Santovec" wrote:

You may want to take a look at the Message Source (Ctrl-F3) for some of
the messages. Compare the good ones to the bad.

Take a look for headers like:

Content-Type: text/plain;
charset="Utf-8"

The Charset is the MIME term for encoding. Here are some of the
Hebrew ones with the charset

Hebrew (DOS) - charset=DOS-862
Hebrew (ISO-Logical) - charset=-iso-8859-8-i
Hebrew (ISO-Visual) - charset=iso-8859-8
Hebrew (Mac) - charset=x-mac-hebrew
Hebrew (Windows) - charset=windows-1255

Also look for headers like
Content-Transfer-Encoding: 7bit or 8bit or quoted-printable or base64



--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Janetb" wrote in message
...
"Michael Santovec" wrote:

Is the problem just with incoming messages or also with messages that
you are composing?


Just with incoming messages and some letters in some forums (IE6). No
problems writing.

Is the encoding option not opening, or not offering the option that
you
want or not letting you select the option that you want or something
else?


It opens and is again offering me all three Hebrew options, but the
different options just change the text from one sort of jibberish to
another.

Is the problem that the whole message gibberish, or just some
characters?


In the problematic messages, the whole message is gibberish.

You mention changing the default font. Did you also change the
default
encoding in Tools, Options, Read, International settings?


That setting has "Default encoding: Windows (Hebrew)", but the
"Windows
(Hebrew)" in the box is grayed out and there are no other options ie
no way
to change anything. I'm not sure whether to check or uncheck "Use
default
encoding for all other messages" because 99% of my emails are in
English and
my interface is in English--so I thought that might slow the computer
unnecessarily. In either case, the gibberish remains.
I had set Windows Hebrew as the encoding default in OEOptionsFonts.

Old emails which were perfectly fine before (in Hebrew) in my OE are
now
gibberish. Other old emails have remained fine (ie in Hebrew).

The problem is in forums in IE6 as well....Letters from a regular
contributor in a Yahoo group whose letters were fine in the past are
now
gibberish when they came to me in OE . I checked it on the Yahoo group
site
and it is gibberish there too....

Thanks for the help!
J.






  #6  
Old February 4th 08, 07:45 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Michael Santovec
external usenet poster
 
Posts: 2,434
Default Encoding

Look at tools, Options, Read, International Settings.

Unless you've told OE to use the specified encoding for all messages by
the check box there, OE should use whatever the incoming message says.

A couple of problems can occur though.

- The specified encoding on the incoming message might be wrong for what
it is. But that should be rare.

- The other issue is that if the message isn't in MIME format, the
incoming message doesn't specify any encoding. So you need to guess
what the message is using and tell OE to use that.

Since you seem to have fixed your problem we don't need to go into the
"Content-Transfer-Encoding".

As for web pages, in IE select View, Source to see the web page source.
This can get complicated. If the web page uses frames, there is one
source for the page layout and additional ones for each frame (with the
data). Where you click on the page before selecting the View, Source
determines which source you see. And then some use style sheets which
are additional pages with formatting information.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Janetb" wrote in message
news
Thanks so much for showing me how to see a message's encoding! I
believe I am
able to view all of the problematic messages now. The ones that did
not work
with any of the Hebrew encodings work with unicode.

Is whether the Hebrew comes up or not at the beginning (before I use
the
Encoding button) determined by the last encoding I used or by some
default
setting?

How do I find the Message Source for a web page (or is there no such
thing?)? What do I do when the Hebrew is gibberish on a web page?

How might knowing "Content-Transfer-Encoding: 7bit or 8bit or
quoted-printable or base64" help with encoding problems?

Many thanks!
Janet

"Michael Santovec" wrote:

You may want to take a look at the Message Source (Ctrl-F3) for some
of
the messages. Compare the good ones to the bad.

Take a look for headers like:

Content-Type: text/plain;
charset="Utf-8"

The Charset is the MIME term for encoding. Here are some of the
Hebrew ones with the charset

Hebrew (DOS) - charset=DOS-862
Hebrew (ISO-Logical) - charset=-iso-8859-8-i
Hebrew (ISO-Visual) - charset=iso-8859-8
Hebrew (Mac) - charset=x-mac-hebrew
Hebrew (Windows) - charset=windows-1255

Also look for headers like
Content-Transfer-Encoding: 7bit or 8bit or quoted-printable or base64



--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Janetb" wrote in message
...
"Michael Santovec" wrote:

Is the problem just with incoming messages or also with messages
that
you are composing?

Just with incoming messages and some letters in some forums (IE6).
No
problems writing.

Is the encoding option not opening, or not offering the option
that
you
want or not letting you select the option that you want or
something
else?

It opens and is again offering me all three Hebrew options, but the
different options just change the text from one sort of jibberish
to
another.

Is the problem that the whole message gibberish, or just some
characters?

In the problematic messages, the whole message is gibberish.

You mention changing the default font. Did you also change the
default
encoding in Tools, Options, Read, International settings?

That setting has "Default encoding: Windows (Hebrew)", but the
"Windows
(Hebrew)" in the box is grayed out and there are no other options
ie
no way
to change anything. I'm not sure whether to check or uncheck "Use
default
encoding for all other messages" because 99% of my emails are in
English and
my interface is in English--so I thought that might slow the
computer
unnecessarily. In either case, the gibberish remains.
I had set Windows Hebrew as the encoding default in
OEOptionsFonts.

Old emails which were perfectly fine before (in Hebrew) in my OE
are
now
gibberish. Other old emails have remained fine (ie in Hebrew).

The problem is in forums in IE6 as well....Letters from a regular
contributor in a Yahoo group whose letters were fine in the past
are
now
gibberish when they came to me in OE . I checked it on the Yahoo
group
site
and it is gibberish there too....

Thanks for the help!
J.








 




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