Emails randomly vanishing by the hundreds
 

I have looked at the threads about disappearing emails but none really
apply to my case. In the past 5 days, I have seen thousands of emails
disappear. This happened in multiple folders, but I never lost every
message, only most of them in those folders. This has never happened
before.

Just to be clear, here are some of the precautions I normally take.

1. I keep my inbox relatively small. I have folders like
"OldInbox2005" to do that. Same for sent items, e.g., "OldSent2007".
--- But I just saw my OldSent2007 folder go from 51MGB to 2MB,
leaving an apparently random subset of the emails intact. That is my
largest file. OldSent2005 went from 7MB to 137KB.

2. I frequently compact all my Outlook Express folders.

3. Antivirus, firewall, anti-adware all kept up to date.

4. I do regular backups. That's how I know this all happened since
1/12/08, the last backup of my Outlook Express folders.

5. I just restored that 51MB OldSent2007 from the 1/12/08 backup and
it seems to be fine. I compacted it and also shut and reopened OE.
Still looks fine.

Any one have any ideas about this?

Emails randomly vanishing by the hundreds
 

"Randy Brook" wrote in message
...
I have looked at the threads about disappearing emails but none really
apply to my case. In the past 5 days, I have seen thousands of emails
disappear. This happened in multiple folders, but I never lost every
message, only most of them in those folders. This has never happened
before.

Just to be clear, here are some of the precautions I normally take.

1. I keep my inbox relatively small. I have folders like
"OldInbox2005" to do that. Same for sent items, e.g., "OldSent2007".
--- But I just saw my OldSent2007 folder go from 51MGB to 2MB,
leaving an apparently random subset of the emails intact. That is my
largest file. OldSent2005 went from 7MB to 137KB.

2. I frequently compact all my Outlook Express folders.

3. Antivirus, firewall, anti-adware all kept up to date.

4. I do regular backups. That's how I know this all happened since
1/12/08, the last backup of my Outlook Express folders.

5. I just restored that 51MB OldSent2007 from the 1/12/08 backup and
it seems to be fine. I compacted it and also shut and reopened OE.
Still looks fine.

Any one have any ideas about this?

What anti-virus are you using?

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email

Emails randomly vanishing by the hundreds
 

Why it happens:

http://insideoe.tomsterdam.com/probl...s.htm#mailgone
http://www.microsoft.com/windows/IE/...orruption.mspx

Recovering the missing data: http://www.oehelp.com/OETips.aspx (#2 and #4)
and http://support.microsoft.com/?kbid=918069 (Notes section under
Resolution)
~~~~~~~~~~~~~~~~~~~
DBXpress (faster, more powerful, with even greater functionality)
http://www.oehelp.com/DBXpress/Default.aspx
~~~~~~~~~~~~~~~~~~~~
Avoiding Such Corruption in Futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- *Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.*
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Randy Brook wrote:
I have looked at the threads about disappearing emails but none really
apply to my case. In the past 5 days, I have seen thousands of emails
disappear. This happened in multiple folders, but I never lost every
message, only most of them in those folders. This has never happened
before.

Just to be clear, here are some of the precautions I normally take.

1. I keep my inbox relatively small. I have folders like
"OldInbox2005" to do that. Same for sent items, e.g., "OldSent2007".
--- But I just saw my OldSent2007 folder go from 51MGB to 2MB,
leaving an apparently random subset of the emails intact. That is my
largest file. OldSent2005 went from 7MB to 137KB.

2. I frequently compact all my Outlook Express folders.

3. Antivirus, firewall, anti-adware all kept up to date.

4. I do regular backups. That's how I know this all happened since
1/12/08, the last backup of my Outlook Express folders.

5. I just restored that 51MB OldSent2007 from the 1/12/08 backup and
it seems to be fine. I compacted it and also shut and reopened OE.
Still looks fine.

Any one have any ideas about this?

Emails randomly vanishing by the hundreds
 

I am using Norton Antivirus 2008. Installed it several months ago,
that is, well before the corruption started.



On Thu, 17 Jan 2008 03:24:45 -0600, "Frank Saunders MS-MVP IE,OE/WM"
wrote:

"Randy Brook" wrote in message
.. .
I have looked at the threads about disappearing emails but none really
apply to my case. In the past 5 days, I have seen thousands of emails
disappear. This happened in multiple folders, but I never lost every
message, only most of them in those folders. This has never happened
before.

Just to be clear, here are some of the precautions I normally take.

1. I keep my inbox relatively small. I have folders like
"OldInbox2005" to do that. Same for sent items, e.g., "OldSent2007".
--- But I just saw my OldSent2007 folder go from 51MGB to 2MB,
leaving an apparently random subset of the emails intact. That is my
largest file. OldSent2005 went from 7MB to 137KB.

2. I frequently compact all my Outlook Express folders.

3. Antivirus, firewall, anti-adware all kept up to date.

4. I do regular backups. That's how I know this all happened since
1/12/08, the last backup of my Outlook Express folders.

5. I just restored that 51MB OldSent2007 from the 1/12/08 backup and
it seems to be fine. I compacted it and also shut and reopened OE.
Still looks fine.

Any one have any ideas about this?

What anti-virus are you using?

Emails randomly vanishing by the hundreds
 

Other than turning off email scanning, I follow all the other
suggested procedures.

I'm also not sure what I see is the same as described at any of the
links. I get no message that my files are corrupted. They simply
appear proportionally much smaller but the remaining messages are
still fully readable.

Also, the folders that changed are mainly (or only, I'm not sure
offhand) my archive folders, That is, these are folders that would not
see any incoming or outgoing emails. For example, I had not touched my
OldSent2005 folder in a long time. I did just do a search through my
old folders very recently, which was how I noticed that some had
gotten very small. But some folders I searched were still as before.




On Thu, 17 Jan 2008 11:53:08 -0500, "PA Bear [MS MVP]"
wrote:

Why it happens:

http://insideoe.tomsterdam.com/probl...s.htm#mailgone
http://www.microsoft.com/windows/IE/...orruption.mspx

Recovering the missing data: http://www.oehelp.com/OETips.aspx (#2 and #4)
and http://support.microsoft.com/?kbid=918069 (Notes section under
Resolution)
~~~~~~~~~~~~~~~~~~~
DBXpress (faster, more powerful, with even greater functionality)
http://www.oehelp.com/DBXpress/Default.aspx
~~~~~~~~~~~~~~~~~~~~
Avoiding Such Corruption in Futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- *Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.*

Emails randomly vanishing by the hundreds
 

Your current Identity may have been damaged by NAV, especially if its the
default Main Identity. Try one or more of your accounts in a new Named
Identity (File Identities Add new identity). Assuming all is well, (1)
compact all folders in the old identity, (2) import messages from the old
identity into the new one, and then (3) delete the old one (File
Identities Manage Identities).

Personally, I'd get rid of NAV.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Randy Brook wrote:
Other than turning off email scanning, I follow all the other
suggested procedures.

I'm also not sure what I see is the same as described at any of the
links. I get no message that my files are corrupted. They simply
appear proportionally much smaller but the remaining messages are
still fully readable.

Also, the folders that changed are mainly (or only, I'm not sure
offhand) my archive folders, That is, these are folders that would not
see any incoming or outgoing emails. For example, I had not touched my
OldSent2005 folder in a long time. I did just do a search through my
old folders very recently, which was how I noticed that some had
gotten very small. But some folders I searched were still as before.




On Thu, 17 Jan 2008 11:53:08 -0500, "PA Bear [MS MVP]"
wrote:

Why it happens:

http://insideoe.tomsterdam.com/probl...s.htm#mailgone

http://www.microsoft.com/windows/IE/...orruption.mspx

Recovering the missing data: http://www.oehelp.com/OETips.aspx (#2 and
#4)
and http://support.microsoft.com/?kbid=918069 (Notes section under
Resolution)
~~~~~~~~~~~~~~~~~~~
DBXpress (faster, more powerful, with even greater functionality)
http://www.oehelp.com/DBXpress/Default.aspx
~~~~~~~~~~~~~~~~~~~~
Avoiding Such Corruption in Futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More
at http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- *Your anti-virus application's email scanning feature can also cause
such
corruption. Disable it. It provides no additional protection.*

Emails randomly vanishing by the hundreds
 

"Randy Brook" wrote in message
...
Other than turning off email scanning, I follow all the other
suggested procedures.

I'm also not sure what I see is the same as described at any of the
links. I get no message that my files are corrupted. They simply
appear proportionally much smaller but the remaining messages are
still fully readable.

Also, the folders that changed are mainly (or only, I'm not sure
offhand) my archive folders, That is, these are folders that would not
see any incoming or outgoing emails. For example, I had not touched my
OldSent2005 folder in a long time. I did just do a search through my
old folders very recently, which was how I noticed that some had
gotten very small. But some folders I searched were still as before.




On Thu, 17 Jan 2008 11:53:08 -0500, "PA Bear [MS MVP]"
wrote:

Why it happens:

http://insideoe.tomsterdam.com/probl...s.htm#mailgone

http://www.microsoft.com/windows/IE/...orruption.mspx

Recovering the missing data: http://www.oehelp.com/OETips.aspx (#2 and #4)
and http://support.microsoft.com/?kbid=918069 (Notes section under
Resolution)
~~~~~~~~~~~~~~~~~~~
DBXpress (faster, more powerful, with even greater functionality)
http://www.oehelp.com/DBXpress/Default.aspx
~~~~~~~~~~~~~~~~~~~~
Avoiding Such Corruption in Futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More
at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- *Your anti-virus application's email scanning feature can also cause
such
corruption. Disable it. It provides no additional protection.*


Email scanning in any anti-virus can cause problems in OE. Any Norton
program can cause problems in OE, even with email scanning turned off. Same
for McAfee

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email

Emails randomly vanishing by the hundreds
 

"Frank Saunders MS-MVP IE,OE/WM" wrote in message
...
"Randy Brook" wrote in message
...
I have looked at the threads about disappearing emails but none really
apply to my case. In the past 5 days, I have seen thousands of emails
disappear. This happened in multiple folders, but I never lost every
message, only most of them in those folders. This has never happened
before.

Just to be clear, here are some of the precautions I normally take.

1. I keep my inbox relatively small. I have folders like
"OldInbox2005" to do that. Same for sent items, e.g., "OldSent2007".
--- But I just saw my OldSent2007 folder go from 51MGB to 2MB,
leaving an apparently random subset of the emails intact. That is my
largest file. OldSent2005 went from 7MB to 137KB.

2. I frequently compact all my Outlook Express folders.

3. Antivirus, firewall, anti-adware all kept up to date.

4. I do regular backups. That's how I know this all happened since
1/12/08, the last backup of my Outlook Express folders.

5. I just restored that 51MB OldSent2007 from the 1/12/08 backup and
it seems to be fine. I compacted it and also shut and reopened OE.
Still looks fine.

Any one have any ideas about this?

What anti-virus are you using?

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email