Hi. HELP!! I'm drowning in confusion. I have 2 identities in )E-6. Both come
into my home computer Inbox.

I cannot delete any emails from anything in OE-6. How can I fix this please?
Thanks.
Jim

Deleted Items is probably corrupt. In the off chance that you are keeping
messages you want to save in Deleted Items, (a garbage pail), move them to a
local folder you create and then do the following.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for Deleted Items and delete it. A new
one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Outlook Express Quick Backup (OEQB):
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Jim" wrote in message
...
Hi. HELP!! I'm drowning in confusion. I have 2 identities in )E-6. Both
come
into my home computer Inbox.

I cannot delete any emails from anything in OE-6. How can I fix this
please?
Thanks.
Jim

"Bruce Hagen" wrote:

Deleted Items is probably corrupt. In the off chance that you are keeping
messages you want to save in Deleted Items, (a garbage pail), move them to a
local folder you create and then do the following.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for Deleted Items and delete it. A new
one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Outlook Express Quick Backup (OEQB):
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Jim" wrote in message
...
Hi. HELP!! I'm drowning in confusion. I have 2 identities in )E-6. Both
come
into my home computer Inbox.

I cannot delete any emails from anything in OE-6. How can I fix this
please?
Thanks.
Jim

Hi & thanks for the fast response. My deleted items folder is empty. I did that then nothing deletes now. I had 53,000 emails in my Inbox. Then was able to make a new folder to put them into. The system would not allow me to delete anything in bulk, so I deleted in smaller number of mails. Then all of a sudden it stopped allowing me to delete anything from anywhere in OE-6. So now I have about 15,000 emails in the Inbox with a zero in deleted items. The "new" folder has about 23,000 emails in it. Nothing deletes from any of the several folders I have under the Inbox.

I tried the Store location and followed the insyructions. All it does is
make a npoise-nothing happens.

I can only find the dbx file in folder options. It does not say if it is for
deleted items or not. The delete button does not open. I'd better stop here &
send this so I don't mess up. Thanks again for your help.
Jim

"Jim" wrote in message
...


"Bruce Hagen" wrote:

Deleted Items is probably corrupt. In the off chance that you are keeping
messages you want to save in Deleted Items, (a garbage pail), move them
to a
local folder you create and then do the following.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise,
write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must
enable
Show Hidden Files and Folders under Start | Control Panel | Folder
Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for Deleted Items and delete it. A new
one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer
of protection that eats up CPUs and causes a multitude of problems such
as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background
and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Outlook Express Quick Backup (OEQB):
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Jim" wrote in message
...
Hi. HELP!! I'm drowning in confusion. I have 2 identities in )E-6. Both
come
into my home computer Inbox.

I cannot delete any emails from anything in OE-6. How can I fix this
please?
Thanks.
Jim

Hi & thanks for the fast response. My deleted items folder is empty. I
did that then nothing deletes now. I had 53,000 emails in my Inbox. Then
was able to make a new folder to put them into. The system would not
allow me to delete anything in bulk, so I deleted in smaller number of
mails. Then all of a sudden it stopped allowing me to delete anything
from anywhere in OE-6. So now I have about 15,000 emails in the Inbox
with a zero in deleted items. The "new" folder has about 23,000 emails
in it. Nothing deletes from any of the several folders I have under the
Inbox.

I tried the Store location and followed the insyructions. All it does is
make a npoise-nothing happens.

I can only find the dbx file in folder options. It does not say if it is
for
deleted items or not. The delete button does not open. I'd better stop
here &
send this so I don't mess up. Thanks again for your help.
Jim



I'm a little confused by your last two paragraphs. Did you, or did you not,
find the message store? You say you found the file, but could not delete it,
and then you say the dbx file is in folder options. That is not where the
message store is. Did you enable Hidden Files and Folders?
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"Bruce Hagen" wrote:

"Jim" wrote in message
...


"Bruce Hagen" wrote:

Deleted Items is probably corrupt. In the off chance that you are keeping
messages you want to save in Deleted Items, (a garbage pail), move them
to a
local folder you create and then do the following.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise,
write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must
enable
Show Hidden Files and Folders under Start | Control Panel | Folder
Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for Deleted Items and delete it. A new
one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer
of protection that eats up CPUs and causes a multitude of problems such
as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background
and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Outlook Express Quick Backup (OEQB):
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Jim" wrote in message
...
Hi. HELP!! I'm drowning in confusion. I have 2 identities in )E-6. Both
come
into my home computer Inbox.

I cannot delete any emails from anything in OE-6. How can I fix this
please?
Thanks.
Jim

Hi & thanks for the fast response. My deleted items folder is empty. I
did that then nothing deletes now. I had 53,000 emails in my Inbox. Then
was able to make a new folder to put them into. The system would not
allow me to delete anything in bulk, so I deleted in smaller number of
mails. Then all of a sudden it stopped allowing me to delete anything
from anywhere in OE-6. So now I have about 15,000 emails in the Inbox
with a zero in deleted items. The "new" folder has about 23,000 emails
in it. Nothing deletes from any of the several folders I have under the
Inbox.

I tried the Store location and followed the insyructions. All it does is
make a npoise-nothing happens.

I can only find the dbx file in folder options. It does not say if it is
for
deleted items or not. The delete button does not open. I'd better stop
here &
send this so I don't mess up. Thanks again for your help.
Jim



I'm a little confused by your last two paragraphs. Did you, or did you not,
find the message store? You say you found the file, but could not delete it,
and then you say the dbx file is in folder options. That is not where the
message store is. Did you enable Hidden Files and Folders?
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA



Hi Bruce. Yes on the hidden files & folders. They were already enabled.

When I found the Store & followed the instruction, all it did was make a
noise like an email coming in does-then nothing. I went to the Folder options
in the Control Panel. That is where the dbx file was identified as dbx file
not dbx dleted items. So I got out of there.
Jim

"Jim" wrote in message
...


"Bruce Hagen" wrote:

"Jim" wrote in message
...


"Bruce Hagen" wrote:

Deleted Items is probably corrupt. In the off chance that you are
keeping
messages you want to save in Deleted Items, (a garbage pail), move
them
to a
local folder you create and then do the following.

Tools | Options | Maintenance | Store Folder will reveal the location
of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put
the
location in the box - Click OK and you'll see the OE files. Otherwise,
write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by
default
marked as hidden. To view these files in Windows Explorer, you must
enable
Show Hidden Files and Folders under Start | Control Panel | Folder
Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for Deleted Items and delete it. A
new
one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and
move
your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually
while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders
are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer
of protection that eats up CPUs and causes a multitude of problems
such
as
time-outs and account setting changes. Your up-to-date A/V program
will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in
background
and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Outlook Express Quick Backup (OEQB):
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Jim" wrote in message
...
Hi. HELP!! I'm drowning in confusion. I have 2 identities in )E-6.
Both
come
into my home computer Inbox.

I cannot delete any emails from anything in OE-6. How can I fix this
please?
Thanks.
Jim

Hi & thanks for the fast response. My deleted items folder is empty. I
did that then nothing deletes now. I had 53,000 emails in my Inbox.
Then
was able to make a new folder to put them into. The system would not
allow me to delete anything in bulk, so I deleted in smaller number of
mails. Then all of a sudden it stopped allowing me to delete anything
from anywhere in OE-6. So now I have about 15,000 emails in the Inbox
with a zero in deleted items. The "new" folder has about 23,000
emails
in it. Nothing deletes from any of the several folders I have under
the
Inbox.

I tried the Store location and followed the insyructions. All it does
is
make a npoise-nothing happens.

I can only find the dbx file in folder options. It does not say if it
is
for
deleted items or not. The delete button does not open. I'd better stop
here &
send this so I don't mess up. Thanks again for your help.
Jim



I'm a little confused by your last two paragraphs. Did you, or did you
not,
find the message store? You say you found the file, but could not delete
it,
and then you say the dbx file is in folder options. That is not where the
message store is. Did you enable Hidden Files and Folders?
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA



Hi Bruce. Yes on the hidden files & folders. They were already enabled.

When I found the Store & followed the instruction, all it did was make a
noise like an email coming in does-then nothing. I went to the Folder
options
in the Control Panel. That is where the dbx file was identified as dbx
file
not dbx dleted items. So I got out of there.
Jim


Yes as to stay out of Folder Options. Not relevant.

Was OE closed when you tried to delete the file? It won't work if OE is
open. I haven't seen where a dbx file wouldn't delete from the message
store.

The next thing I would try is to create a new identity and import your
messages. They will end up with new dbx files and hopefully you can get it
cleaned up.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

1a. Move any messages that you want to keep out of Sent Items and Deleted
Items folders and into other local OE folders you've created for archiving
(saving) such messages.

1b. Move 99% of your messages in your Inbox folder to other local OE
folders, too.

2. Write down the location of your identity's store
(http://www.insideoe.com/files/store.htm#storemain).

3. *Close OE!*

4. In Windows Explorer, navigate to your store folder, find & delete the
files Outbox.dbx, Sent Items.dbx, and Deleted Items.dbx.

To avoid such problems in the futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Jim wrote:
Hi. HELP!! I'm drowning in confusion. I have 2 identities in )E-6. Both
come
into my home computer Inbox.

I cannot delete any emails from anything in OE-6. How can I fix this
please?
Thanks.
Jim

"PA Bear [MS MVP]" wrote:

1a. Move any messages that you want to keep out of Sent Items and Deleted
Items folders and into other local OE folders you've created for archiving
(saving) such messages.

1b. Move 99% of your messages in your Inbox folder to other local OE
folders, too.

2. Write down the location of your identity's store
(http://www.insideoe.com/files/store.htm#storemain).

3. *Close OE!*

4. In Windows Explorer, navigate to your store folder, find & delete the
files Outbox.dbx, Sent Items.dbx, and Deleted Items.dbx.

To avoid such problems in the futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Jim wrote:
Hi. HELP!! I'm drowning in confusion. I have 2 identities in )E-6. Both
come
into my home computer Inbox.

I cannot delete any emails from anything in OE-6. How can I fix this
please?
Thanks.
Jim


Hi and MANY thanks to both Bruce & PA Bear. PA, your instructions worked. I
can now delete from my OE-6 anywhere. If you guys ever get to the Dallas
area, contact me & I'll do lunch. lol Yes, I will.

By the way, I guess over 65 folks can still read and think at the same time.
lol Take care & God bless.
Jim

Jim wrote:
"PA Bear [MS MVP]" wrote:
1a. Move any messages that you want to keep out of Sent Items and Deleted
Items folders and into other local OE folders you've created for
archiving
(saving) such messages.

1b. Move 99% of your messages in your Inbox folder to other local OE
folders, too.

2. Write down the location of your identity's store
(http://www.insideoe.com/files/store.htm#storemain).

3. *Close OE!*

4. In Windows Explorer, navigate to your store folder, find & delete the
files Outbox.dbx, Sent Items.dbx, and Deleted Items.dbx.

To avoid such problems in the futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More
at http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause
such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Jim wrote:
Hi. HELP!! I'm drowning in confusion. I have 2 identities in )E-6. Both
come
into my home computer Inbox.

I cannot delete any emails from anything in OE-6. How can I fix this
please?
Thanks.
Jim


Hi and MANY thanks to both Bruce & PA Bear. PA, your instructions worked.
I
can now delete from my OE-6 anywhere. If you guys ever get to the Dallas
area, contact me & I'll do lunch. lol Yes, I will.

There'd better be beer involved. eg