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  #1  
Old November 20th 07, 08:31 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress,microsoft.public.outlookexpress.general
PA Bear, MS MVP
external usenet poster
 
Posts: 8
Default Message could not be displayed

[X-post to OE6 newsgroup. The following was also posted in a reply to another
post in this thread by "br1anstorm" on 20 Nov-07. I'm reposting it here too
so that it might be easier to find in the hierarchy of this thread.]

With over 200 posts in this thread (including ones with edited subjects),
yes, it's become difficult to keep track of everything.

= About Compacting, Email Scanning, and the Message Store

Any/all of following can corrupt the the message store
(http://www.insideoe.com/files/store.htm#storemain) and lead to "Message [or
Folder] cannot be displayed/Out of memory/Low disk space" errors:

1. Using the default folders Inbox, Sent Items, and Deleted Items to archive
vast amounts of messages;

2. Not doing a manual compact
(http://www.insideoe.com/files/maintain.htm#compact) frequently;

3. Enabling email scanning (outbound and inbound) by the installed
anti-virus application.

4a. Being a packrat and archiving so many messages that the size of your
message store approaches or exceeds 1GB.

4b. Being a packrat and archiving so many messages in a local folder that
the folder's DBX file grows excessively large.

Mo
http://www.microsoft.com/windows/IE/...orruption.mspx

***If any of the above apply to you, you're not necessarily suffering from
The OE Problem being discussed in this thread! See the caveats at the end of
this message.***

= About McAfee applications and the Plain Text Option in Outlook Express

1. McAfee Site Advisor comes in various flavors: a free, standalone Add-on
for Internet Explorer; as a component of a McAfee suite (e.g., McAfee
Security Center/Internet Security;VirusScan Plus); and Site Advisor Plus,
which is *also* included in McAfee Total Protection.

McAfee Software Comparison Chart
http://us.mcafee.com/root/product.as...tid=comparison

Note that only Site Advisor Plus
(http://us.mcafee.com/root/package.asp?pkgid=284) features *direct
interaction* with the default Mail Client (e.g., OE): "Adds link safety
checking to e-mail and instant messages, so you know which links are safe."

2. A fully updated version of OE running in WinXP SP2 includes the option
Tools Options Read Read all messages in plain text. I've very briefly
tested with this option enabled *and* Site Advisor free enabled: It's been
20+ hours now and I haven't yet encountered The OE Problem.

= Conclusions as of 20 Nov-07

1. Some suffering from The OE Problem have found that uninstalling Site
Advisor resolves the problem, at least temporarily.

2. Some suffering from The OE Problem have found that enabling the "Read all
messages in plain text" option *and* leaving Site Advisor enabled resolves
the problem, at least temporarily.

3. It's *very* important to note that not everyone suffering from The OE
Problem has Site Advisor or any other McAfee application installed!

It's also important (or at least interesting) to note that no thread in
McAfee Help Forums mentions The OE Problem: http://forums.mcafeehelp.com &
http://forums.mcafeehelp.com/forumdisplay.php?f=194

4. At this point and IMHO, not enough testing has been done yet to conclude
that having Site Advisor installed and/or having "Read all messages in plain
text" /disabled/ is *the* cause of The OE Problem.

Conclusive testing would entail: (a) reinstalling Site Advisor and/or
disabling "Read all messages in plain text" which should reproduce The OE
Problem and then (b) uninstalling Site Advisor and/or enabling "Read all
messages in plain text" and confirming that doing so resolves The OE Problem.

===============================================

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- Do not cancel Automatic Compacting, should it occur, and do not attempt to
close OE via Task Manager or shutdown your machine if Automatic Compacting is
taking place.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection, and even
Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the
most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear); posting via web-interface
MS MVP-Windows (IE/OE, Security, Shell/User)
AH VSOP & Admin; DTSL-ORG


"Gary Brandenburg" wrote:
| Outlook Express encountered an unexpected problem while displaying this
| message. Check your computer for low memory or low disk space and try
again.


Sorry-Was going to wait to send this (send later) but it disappeared from my
Outbox.
Anyway,this is what I see after I've been perusing the newsgroups a while.
This just started occurring the last week or so & whenever it's about to
happen,the virtual memory for Outlook Express,according to Process
Explorer,is approaching 2,000,000k.
I removed some old entries that I had been saving in Drafts & compact all
folders regularly,but still no joy.
I know it can't be lack of memory since I have a gig of physical ram on this
machine(XP Home).
I'm not sure,but I think it started around the time I updated MSN Messenger
to 8.5 & it asked during installation if I wanted it to handle my default
email ,which I thought it meant Hotmail. While installing,the download
proceeded to remove the OE icon from my desktop & replaced it with 1 for
Windows Mail. I interrupted the install when the setup wizard for mail
started & when I did,the OE icon reappeared,along with an error message
about the interruption of the setup.
I used to be able to spend hours on the newsgroups,with no problems & now I
have to close OE & reopen it to be able to continue,till I approach the
2,000,000k mark.
Please help me with this as I have learned so much from these newsgroups (XP
General,mostly) but am quite new here in the OE group,& have not found
anything that relates to my dilemma.

Ads
  #2  
Old November 20th 07, 10:40 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress,microsoft.public.outlookexpress.general
PA Bear
external usenet poster
 
Posts: 3,031
Default Message could not be displayed

Robear Dyer wrote:
snip
3. It's *very* important to note that not everyone suffering from The OE
Problem has Site Advisor or any other McAfee application installed!


Found one but it's not in the Site Advisor-specific forum:
http://community.mcafee.com/showthread.php?t=214027

(Thanks, Carol)
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/

  #3  
Old November 23rd 07, 08:48 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress,microsoft.public.outlookexpress.general
石井 宏昂
external usenet poster
 
Posts: 56
Default Message could not be displayed


"PA Bear, MS MVP" wrote in message
...
[X-post to OE6 newsgroup. The following was also posted in a reply to
another
post in this thread by "br1anstorm" on 20 Nov-07. I'm reposting it here
too
so that it might be easier to find in the hierarchy of this thread.]

With over 200 posts in this thread (including ones with edited subjects),
yes, it's become difficult to keep track of everything.

= About Compacting, Email Scanning, and the Message Store

Any/all of following can corrupt the the message store
(http://www.insideoe.com/files/store.htm#storemain) and lead to "Message
[or
Folder] cannot be displayed/Out of memory/Low disk space" errors:

1. Using the default folders Inbox, Sent Items, and Deleted Items to
archive
vast amounts of messages;

2. Not doing a manual compact
(http://www.insideoe.com/files/maintain.htm#compact) frequently;

3. Enabling email scanning (outbound and inbound) by the installed
anti-virus application.

4a. Being a packrat and archiving so many messages that the size of your
message store approaches or exceeds 1GB.

4b. Being a packrat and archiving so many messages in a local folder that
the folder's DBX file grows excessively large.

Mo
http://www.microsoft.com/windows/IE/...orruption.mspx

***If any of the above apply to you, you're not necessarily suffering from
The OE Problem being discussed in this thread! See the caveats at the end
of
this message.***

= About McAfee applications and the Plain Text Option in Outlook Express

1. McAfee Site Advisor comes in various flavors: a free, standalone Add-on
for Internet Explorer; as a component of a McAfee suite (e.g., McAfee
Security Center/Internet Security;VirusScan Plus); and Site Advisor Plus,
which is *also* included in McAfee Total Protection.

McAfee Software Comparison Chart
http://us.mcafee.com/root/product.as...tid=comparison

Note that only Site Advisor Plus
(http://us.mcafee.com/root/package.asp?pkgid=284) features *direct
interaction* with the default Mail Client (e.g., OE): "Adds link safety
checking to e-mail and instant messages, so you know which links are
safe."

2. A fully updated version of OE running in WinXP SP2 includes the option
Tools Options Read Read all messages in plain text. I've very
briefly
tested with this option enabled *and* Site Advisor free enabled: It's been
20+ hours now and I haven't yet encountered The OE Problem.

= Conclusions as of 20 Nov-07

1. Some suffering from The OE Problem have found that uninstalling Site
Advisor resolves the problem, at least temporarily.

2. Some suffering from The OE Problem have found that enabling the "Read
all
messages in plain text" option *and* leaving Site Advisor enabled resolves
the problem, at least temporarily.

3. It's *very* important to note that not everyone suffering from The OE
Problem has Site Advisor or any other McAfee application installed!

It's also important (or at least interesting) to note that no thread in
McAfee Help Forums mentions The OE Problem: http://forums.mcafeehelp.com &
http://forums.mcafeehelp.com/forumdisplay.php?f=194

4. At this point and IMHO, not enough testing has been done yet to
conclude
that having Site Advisor installed and/or having "Read all messages in
plain
text" /disabled/ is *the* cause of The OE Problem.

Conclusive testing would entail: (a) reinstalling Site Advisor and/or
disabling "Read all messages in plain text" which should reproduce The OE
Problem and then (b) uninstalling Site Advisor and/or enabling "Read all
messages in plain text" and confirming that doing so resolves The OE
Problem.

===============================================

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More
at
http://www.insideoe.com/files/maintain.htm

- Do not cancel Automatic Compacting, should it occur, and do not attempt
to
close OE via Task Manager or shutdown your machine if Automatic Compacting
is
taking place.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection, and even
Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the
most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106
--
~Robear Dyer (PA Bear); posting via web-interface
MS MVP-Windows (IE/OE, Security, Shell/User)
AH VSOP & Admin; DTSL-ORG


"Gary Brandenburg" wrote:
| Outlook Express encountered an unexpected problem while displaying this
| message. Check your computer for low memory or low disk space and try
again.


Sorry-Was going to wait to send this (send later) but it disappeared from
my
Outbox.
Anyway,this is what I see after I've been perusing the newsgroups a
while.
This just started occurring the last week or so & whenever it's about to
happen,the virtual memory for Outlook Express,according to Process
Explorer,is approaching 2,000,000k.
I removed some old entries that I had been saving in Drafts & compact all
folders regularly,but still no joy.
I know it can't be lack of memory since I have a gig of physical ram on
this
machine(XP Home).
I'm not sure,but I think it started around the time I updated MSN
Messenger
to 8.5 & it asked during installation if I wanted it to handle my default
email ,which I thought it meant Hotmail. While installing,the download
proceeded to remove the OE icon from my desktop & replaced it with 1 for
Windows Mail. I interrupted the install when the setup wizard for mail
started & when I did,the OE icon reappeared,along with an error message
about the interruption of the setup.
I used to be able to spend hours on the newsgroups,with no problems & now
I
have to close OE & reopen it to be able to continue,till I approach the
2,000,000k mark.
Please help me with this as I have learned so much from these newsgroups
(XP
General,mostly) but am quite new here in the OE group,& have not found
anything that relates to my dilemma.


  #4  
Old November 23rd 07, 08:48 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress,microsoft.public.outlookexpress.general
?? ??
external usenet poster
 
Posts: 147
Default Message could not be displayed


"PA Bear" wrote in message
...
Robear Dyer wrote:
snip
3. It's *very* important to note that not everyone suffering from The OE
Problem has Site Advisor or any other McAfee application installed!


Found one but it's not in the Site Advisor-specific forum:
http://community.mcafee.com/showthread.php?t=214027

(Thanks, Carol)
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/


  #5  
Old November 26th 07, 01:03 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress,microsoft.public.outlookexpress.general
PA Bear
external usenet poster
 
Posts: 3,031
Default Message could not be displayed

Update: I ran with Site Advisor (free) installed and "Read all messages in
plain text" enabled for well over 5 days. While I did not encounter the
*specific* OE Problem being discussed in this thread, I did encounter a
similar problem caused by a well-known "memory leak" in OE/WinXP SP2
associated with GDI Objects and having "Read all messages in plain text"
enabled. [KB319740 does /not/ fix this leak. The OE team told us years ago
that it will not be fixed.]

I have since uninstalled Site Advisor (free), disbled "Read all messages in
plain text", and have not encountered The OE Problem to date.

I would strongly recommend those who choose to uninstall Site Advisor to
download/run the McAfee Consumer Products Removal tool available afterward:
http://service.mcafee.com/FAQDocumen... type=TS&ia=1

The log created by the tool will show files, folders and Registry keys that
had not been removed by uninstalling Site Advisor via Add/Remove Programs
but were removed by the tool.

Reboot after running the removal tool.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/


PA Bear, MS MVP wrote:
[X-post to OE6 newsgroup. The following was also posted in a reply to
another post in this thread by "br1anstorm" on 20 Nov-07. I'm reposting it
here too so that it might be easier to find in the hierarchy of this
thread.]

With over 200 posts in this thread (including ones with edited subjects),
yes, it's become difficult to keep track of everything.

= About Compacting, Email Scanning, and the Message Store

Any/all of following can corrupt the the message store
(http://www.insideoe.com/files/store.htm#storemain) and lead to "Message
[or
Folder] cannot be displayed/Out of memory/Low disk space" errors:

1. Using the default folders Inbox, Sent Items, and Deleted Items to
archive
vast amounts of messages;

2. Not doing a manual compact
(http://www.insideoe.com/files/maintain.htm#compact) frequently;

3. Enabling email scanning (outbound and inbound) by the installed
anti-virus application.

4a. Being a packrat and archiving so many messages that the size of your
message store approaches or exceeds 1GB.

4b. Being a packrat and archiving so many messages in a local folder that
the folder's DBX file grows excessively large.

Mo
http://www.microsoft.com/windows/IE/...orruption.mspx

***If any of the above apply to you, you're not necessarily suffering from
The OE Problem being discussed in this thread! See the caveats at the end
of
this message.***

= About McAfee applications and the Plain Text Option in Outlook Express

1. McAfee Site Advisor comes in various flavors: a free, standalone Add-on
for Internet Explorer; as a component of a McAfee suite (e.g., McAfee
Security Center/Internet Security;VirusScan Plus); and Site Advisor Plus,
which is *also* included in McAfee Total Protection.

McAfee Software Comparison Chart
http://us.mcafee.com/root/product.as...tid=comparison

Note that only Site Advisor Plus
(http://us.mcafee.com/root/package.asp?pkgid=284) features *direct
interaction* with the default Mail Client (e.g., OE): "Adds link safety
checking to e-mail and instant messages, so you know which links are
safe."

2. A fully updated version of OE running in WinXP SP2 includes the option
Tools Options Read Read all messages in plain text. I've very
briefly
tested with this option enabled *and* Site Advisor free enabled: It's been
20+ hours now and I haven't yet encountered The OE Problem.

= Conclusions as of 20 Nov-07

1. Some suffering from The OE Problem have found that uninstalling Site
Advisor resolves the problem, at least temporarily.

2. Some suffering from The OE Problem have found that enabling the "Read
all
messages in plain text" option *and* leaving Site Advisor enabled resolves
the problem, at least temporarily.

3. It's *very* important to note that not everyone suffering from The OE
Problem has Site Advisor or any other McAfee application installed!

It's also important (or at least interesting) to note that no thread in
McAfee Help Forums mentions The OE Problem: http://forums.mcafeehelp.com &
http://forums.mcafeehelp.com/forumdisplay.php?f=194

4. At this point and IMHO, not enough testing has been done yet to
conclude
that having Site Advisor installed and/or having "Read all messages in
plain
text" /disabled/ is *the* cause of The OE Problem.

Conclusive testing would entail: (a) reinstalling Site Advisor and/or
disabling "Read all messages in plain text" which should reproduce The OE
Problem and then (b) uninstalling Site Advisor and/or enabling "Read all
messages in plain text" and confirming that doing so resolves The OE
Problem.

===============================================

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More
at
http://www.insideoe.com/files/maintain.htm

- Do not cancel Automatic Compacting, should it occur, and do not attempt
to
close OE via Task Manager or shutdown your machine if Automatic Compacting
is taking place.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection, and even
Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106

"Gary Brandenburg" wrote:
Outlook Express encountered an unexpected problem while displaying this
message. Check your computer for low memory or low disk space and try
again.



Sorry-Was going to wait to send this (send later) but it disappeared from
my Outbox.
Anyway,this is what I see after I've been perusing the newsgroups a
while.
This just started occurring the last week or so & whenever it's about to
happen,the virtual memory for Outlook Express,according to Process
Explorer,is approaching 2,000,000k.
I removed some old entries that I had been saving in Drafts & compact all
folders regularly,but still no joy.
I know it can't be lack of memory since I have a gig of physical ram on
this machine(XP Home).
I'm not sure,but I think it started around the time I updated MSN
Messenger
to 8.5 & it asked during installation if I wanted it to handle my default
email ,which I thought it meant Hotmail. While installing,the download
proceeded to remove the OE icon from my desktop & replaced it with 1 for
Windows Mail. I interrupted the install when the setup wizard for mail
started & when I did,the OE icon reappeared,along with an error message
about the interruption of the setup.
I used to be able to spend hours on the newsgroups,with no problems & now
I
have to close OE & reopen it to be able to continue,till I approach the
2,000,000k mark.
Please help me with this as I have learned so much from these newsgroups
(XP General,mostly) but am quite new here in the OE group,& have not
found
anything that relates to my dilemma.


  #6  
Old November 26th 07, 02:16 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress,microsoft.public.outlookexpress.general
Gary Brandenburg
external usenet poster
 
Posts: 4
Default Message could not be displayed

PA Bear-
I had my hopes up & was contemplating trying that method ,eventually, since I almost
felt as though I had abandoned you by going the other route.(which I hadn't)
After reading the initial post by sj2d2 on the 19th, I could not wait to remove SA &
to rid myself of this problem, hopefully, once & for all.
I've really started getting used to OE running like it should & while at my folks
house last night, & I was showing my dad the recent developments within my thread, I
had to close/reopen OE a few times.Man, I have not missed those times!
Since they don't really use OE, except when I'm there perusing the NGs, I'm leaving
SA on their machine.

I've been watching the thread, (along with a dozen or so others): Where do I look
now? which was started by Len B on 11/20/2007 @ 5:09PM & noticed his post & your
reply, from earlier today, that stated the error had returned with him.

Mighty clever of you to include the link to the removal tool, which I wish that I had
thought to use when I did my uninstall. Somehow, I figured that one would use the
removal tool when uninstalling their security suite or ant-virus, & it never even
crossed my mind that it could be used for removing SA too.

Thank you posting back with the latest.

~Gary



"PA Bear" wrote in message
...
Update: I ran with Site Advisor (free) installed and "Read all messages in plain
text" enabled for well over 5 days. While I did not encounter the *specific* OE
Problem being discussed in this thread, I did encounter a similar problem caused by
a well-known "memory leak" in OE/WinXP SP2 associated with GDI Objects and having
"Read all messages in plain text" enabled. [KB319740 does /not/ fix this leak.
The OE team told us years ago that it will not be fixed.]

I have since uninstalled Site Advisor (free), disbled "Read all messages in plain
text", and have not encountered The OE Problem to date.

I would strongly recommend those who choose to uninstall Site Advisor to
download/run the McAfee Consumer Products Removal tool available afterward:
http://service.mcafee.com/FAQDocumen... type=TS&ia=1

The log created by the tool will show files, folders and Registry keys that had not
been removed by uninstalling Site Advisor via Add/Remove Programs but were removed
by the tool.

Reboot after running the removal tool.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/


PA Bear, MS MVP wrote:
[X-post to OE6 newsgroup. The following was also posted in a reply to
another post in this thread by "br1anstorm" on 20 Nov-07. I'm reposting it
here too so that it might be easier to find in the hierarchy of this
thread.]

With over 200 posts in this thread (including ones with edited subjects),
yes, it's become difficult to keep track of everything.

= About Compacting, Email Scanning, and the Message Store

Any/all of following can corrupt the the message store
(http://www.insideoe.com/files/store.htm#storemain) and lead to "Message [or
Folder] cannot be displayed/Out of memory/Low disk space" errors:

1. Using the default folders Inbox, Sent Items, and Deleted Items to archive
vast amounts of messages;

2. Not doing a manual compact
(http://www.insideoe.com/files/maintain.htm#compact) frequently;

3. Enabling email scanning (outbound and inbound) by the installed
anti-virus application.

4a. Being a packrat and archiving so many messages that the size of your
message store approaches or exceeds 1GB.

4b. Being a packrat and archiving so many messages in a local folder that
the folder's DBX file grows excessively large.

Mo
http://www.microsoft.com/windows/IE/...orruption.mspx

***If any of the above apply to you, you're not necessarily suffering from
The OE Problem being discussed in this thread! See the caveats at the end of
this message.***

= About McAfee applications and the Plain Text Option in Outlook Express

1. McAfee Site Advisor comes in various flavors: a free, standalone Add-on
for Internet Explorer; as a component of a McAfee suite (e.g., McAfee
Security Center/Internet Security;VirusScan Plus); and Site Advisor Plus,
which is *also* included in McAfee Total Protection.

McAfee Software Comparison Chart
http://us.mcafee.com/root/product.as...tid=comparison

Note that only Site Advisor Plus
(http://us.mcafee.com/root/package.asp?pkgid=284) features *direct
interaction* with the default Mail Client (e.g., OE): "Adds link safety
checking to e-mail and instant messages, so you know which links are safe."

2. A fully updated version of OE running in WinXP SP2 includes the option
Tools Options Read Read all messages in plain text. I've very briefly
tested with this option enabled *and* Site Advisor free enabled: It's been
20+ hours now and I haven't yet encountered The OE Problem.

= Conclusions as of 20 Nov-07

1. Some suffering from The OE Problem have found that uninstalling Site
Advisor resolves the problem, at least temporarily.

2. Some suffering from The OE Problem have found that enabling the "Read all
messages in plain text" option *and* leaving Site Advisor enabled resolves
the problem, at least temporarily.

3. It's *very* important to note that not everyone suffering from The OE
Problem has Site Advisor or any other McAfee application installed!

It's also important (or at least interesting) to note that no thread in
McAfee Help Forums mentions The OE Problem: http://forums.mcafeehelp.com &
http://forums.mcafeehelp.com/forumdisplay.php?f=194

4. At this point and IMHO, not enough testing has been done yet to conclude
that having Site Advisor installed and/or having "Read all messages in plain
text" /disabled/ is *the* cause of The OE Problem.

Conclusive testing would entail: (a) reinstalling Site Advisor and/or
disabling "Read all messages in plain text" which should reproduce The OE
Problem and then (b) uninstalling Site Advisor and/or enabling "Read all
messages in plain text" and confirming that doing so resolves The OE
Problem.

===============================================

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- Do not cancel Automatic Compacting, should it occur, and do not attempt to
close OE via Task Manager or shutdown your machine if Automatic Compacting
is taking place.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection, and even
Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106

"Gary Brandenburg" wrote:
Outlook Express encountered an unexpected problem while displaying this
message. Check your computer for low memory or low disk space and try
again.


Sorry-Was going to wait to send this (send later) but it disappeared from
my Outbox.
Anyway,this is what I see after I've been perusing the newsgroups a while.
This just started occurring the last week or so & whenever it's about to
happen,the virtual memory for Outlook Express,according to Process
Explorer,is approaching 2,000,000k.
I removed some old entries that I had been saving in Drafts & compact all
folders regularly,but still no joy.
I know it can't be lack of memory since I have a gig of physical ram on
this machine(XP Home).
I'm not sure,but I think it started around the time I updated MSN Messenger
to 8.5 & it asked during installation if I wanted it to handle my default
email ,which I thought it meant Hotmail. While installing,the download
proceeded to remove the OE icon from my desktop & replaced it with 1 for
Windows Mail. I interrupted the install when the setup wizard for mail
started & when I did,the OE icon reappeared,along with an error message
about the interruption of the setup.
I used to be able to spend hours on the newsgroups,with no problems & now I
have to close OE & reopen it to be able to continue,till I approach the
2,000,000k mark.
Please help me with this as I have learned so much from these newsgroups
(XP General,mostly) but am quite new here in the OE group,& have not found
anything that relates to my dilemma.




  #7  
Old November 26th 07, 02:18 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress,microsoft.public.outlookexpress.general
Sandy J[_3_]
external usenet poster
 
Posts: 11
Default Message could not be displayed

Thanks PA Bear... I've been hoping that the solution would be found..
I'll give it a go tomorrow.
Sandy

"PA Bear" wrote in message
...
Update: I ran with Site Advisor (free) installed and "Read all messages in
plain text" enabled for well over 5 days. While I did not encounter the
*specific* OE Problem being discussed in this thread, I did encounter a
similar problem caused by a well-known "memory leak" in OE/WinXP SP2
associated with GDI Objects and having "Read all messages in plain text"
enabled. [KB319740 does /not/ fix this leak. The OE team told us years ago
that it will not be fixed.]

I have since uninstalled Site Advisor (free), disbled "Read all messages in
plain text", and have not encountered The OE Problem to date.

I would strongly recommend those who choose to uninstall Site Advisor to
download/run the McAfee Consumer Products Removal tool available afterward:
http://service.mcafee.com/FAQDocumen... type=TS&ia=1

The log created by the tool will show files, folders and Registry keys that
had not been removed by uninstalling Site Advisor via Add/Remove Programs
but were removed by the tool.

Reboot after running the removal tool.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/


PA Bear, MS MVP wrote:
[X-post to OE6 newsgroup. The following was also posted in a reply to
another post in this thread by "br1anstorm" on 20 Nov-07. I'm reposting it
here too so that it might be easier to find in the hierarchy of this
thread.]

With over 200 posts in this thread (including ones with edited subjects),
yes, it's become difficult to keep track of everything.

= About Compacting, Email Scanning, and the Message Store

Any/all of following can corrupt the the message store
(http://www.insideoe.com/files/store.htm#storemain) and lead to "Message
[or
Folder] cannot be displayed/Out of memory/Low disk space" errors:

1. Using the default folders Inbox, Sent Items, and Deleted Items to
archive
vast amounts of messages;

2. Not doing a manual compact
(http://www.insideoe.com/files/maintain.htm#compact) frequently;

3. Enabling email scanning (outbound and inbound) by the installed
anti-virus application.

4a. Being a packrat and archiving so many messages that the size of your
message store approaches or exceeds 1GB.

4b. Being a packrat and archiving so many messages in a local folder that
the folder's DBX file grows excessively large.

Mo
http://www.microsoft.com/windows/IE/...orruption.mspx

***If any of the above apply to you, you're not necessarily suffering from
The OE Problem being discussed in this thread! See the caveats at the end
of
this message.***

= About McAfee applications and the Plain Text Option in Outlook Express

1. McAfee Site Advisor comes in various flavors: a free, standalone Add-on
for Internet Explorer; as a component of a McAfee suite (e.g., McAfee
Security Center/Internet Security;VirusScan Plus); and Site Advisor Plus,
which is *also* included in McAfee Total Protection.

McAfee Software Comparison Chart
http://us.mcafee.com/root/product.as...tid=comparison

Note that only Site Advisor Plus
(http://us.mcafee.com/root/package.asp?pkgid=284) features *direct
interaction* with the default Mail Client (e.g., OE): "Adds link safety
checking to e-mail and instant messages, so you know which links are
safe."

2. A fully updated version of OE running in WinXP SP2 includes the option
Tools Options Read Read all messages in plain text. I've very
briefly
tested with this option enabled *and* Site Advisor free enabled: It's been
20+ hours now and I haven't yet encountered The OE Problem.

= Conclusions as of 20 Nov-07

1. Some suffering from The OE Problem have found that uninstalling Site
Advisor resolves the problem, at least temporarily.

2. Some suffering from The OE Problem have found that enabling the "Read
all
messages in plain text" option *and* leaving Site Advisor enabled resolves
the problem, at least temporarily.

3. It's *very* important to note that not everyone suffering from The OE
Problem has Site Advisor or any other McAfee application installed!

It's also important (or at least interesting) to note that no thread in
McAfee Help Forums mentions The OE Problem: http://forums.mcafeehelp.com &
http://forums.mcafeehelp.com/forumdisplay.php?f=194

4. At this point and IMHO, not enough testing has been done yet to
conclude
that having Site Advisor installed and/or having "Read all messages in
plain
text" /disabled/ is *the* cause of The OE Problem.

Conclusive testing would entail: (a) reinstalling Site Advisor and/or
disabling "Read all messages in plain text" which should reproduce The OE
Problem and then (b) uninstalling Site Advisor and/or enabling "Read all
messages in plain text" and confirming that doing so resolves The OE
Problem.

===============================================

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More
at
http://www.insideoe.com/files/maintain.htm

- Do not cancel Automatic Compacting, should it occur, and do not attempt
to
close OE via Task Manager or shutdown your machine if Automatic Compacting
is taking place.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection, and even
Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106

"Gary Brandenburg" wrote:
Outlook Express encountered an unexpected problem while displaying this
message. Check your computer for low memory or low disk space and try
again.



Sorry-Was going to wait to send this (send later) but it disappeared from
my Outbox.
Anyway,this is what I see after I've been perusing the newsgroups a
while.
This just started occurring the last week or so & whenever it's about to
happen,the virtual memory for Outlook Express,according to Process
Explorer,is approaching 2,000,000k.
I removed some old entries that I had been saving in Drafts & compact all
folders regularly,but still no joy.
I know it can't be lack of memory since I have a gig of physical ram on
this machine(XP Home).
I'm not sure,but I think it started around the time I updated MSN
Messenger
to 8.5 & it asked during installation if I wanted it to handle my default
email ,which I thought it meant Hotmail. While installing,the download
proceeded to remove the OE icon from my desktop & replaced it with 1 for
Windows Mail. I interrupted the install when the setup wizard for mail
started & when I did,the OE icon reappeared,along with an error message
about the interruption of the setup.
I used to be able to spend hours on the newsgroups,with no problems & now
I
have to close OE & reopen it to be able to continue,till I approach the
2,000,000k mark.
Please help me with this as I have learned so much from these newsgroups
(XP General,mostly) but am quite new here in the OE group,& have not
found
anything that relates to my dilemma.



  #8  
Old November 26th 07, 06:57 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress,microsoft.public.outlookexpress.general
Carol[_2_]
external usenet poster
 
Posts: 1
Default Message could not be displayed

Thought I would add I have done much the same. It took some kicking
and screaming on my part, but I've had Site Advisor uninstalled long
enough to feel it was causing issues with OE. It was quite surprising
to see all which was left after uninstalling it through Add/Remove
*and* also after using a number clean-up tools. I didn't think
there was file left until I saw the log generated by McAfee's tool!

I would once again like to thank PA Bear for all the help he's
provided over these months. I sure have learned a lot of lessons
along the way!

On Nov 25, 8:03 pm, "PA Bear" wrote:
Update: I ran with Site Advisor (free) installed and "Read all messages in
plain text" enabled for well over 5 days. While I did not encounter the
*specific* OE Problem being discussed in this thread, I did encounter a
similar problem caused by a well-known "memory leak" in OE/WinXP SP2
associated with GDI Objects and having "Read all messages in plain text"
enabled. [KB319740 does /not/ fix this leak. The OE team told us years ago
that it will not be fixed.]

I have since uninstalled Site Advisor (free), disbled "Read all messages in
plain text", and have not encountered The OE Problem to date.

I would strongly recommend those who choose to uninstall Site Advisor to
download/run the McAfee Consumer Products Removal tool available afterward:http://service.mcafee.com/FAQDocumen...=4105&partner=...

The log created by the tool will show files, folders and Registry keys that
had not been removed by uninstalling Site Advisor via Add/Remove Programs
but were removed by the tool.

Reboot after running the removal tool.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Adminhttp://aumha.net
DTS-L.ORGhttp://66.39.69.143/

PA Bear, MS MVP wrote:



[X-post to OE6 newsgroup. The following was also posted in a reply to
another post in this thread by "br1anstorm" on 20 Nov-07. I'm reposting it
here too so that it might be easier to find in the hierarchy of this
thread.]


With over 200 posts in this thread (including ones with edited subjects),
yes, it's become difficult to keep track of everything.


= About Compacting, Email Scanning, and the Message Store


Any/all of following can corrupt the the message store
(http://www.insideoe.com/files/store.htm#storemain) and lead to "Message
[or
Folder] cannot be displayed/Out of memory/Low disk space" errors:


1. Using the default folders Inbox, Sent Items, and Deleted Items to
archive
vast amounts of messages;


2. Not doing a manual compact
(http://www.insideoe.com/files/maintain.htm#compact) frequently;


3. Enabling email scanning (outbound and inbound) by the installed
anti-virus application.


4a. Being a packrat and archiving so many messages that the size of your
message store approaches or exceeds 1GB.


4b. Being a packrat and archiving so many messages in a local folder that
the folder's DBX file grows excessively large.


Mo
http://www.microsoft.com/windows/IE/...filecorruption....


***If any of the above apply to you, you're not necessarily suffering from
The OE Problem being discussed in this thread! See the caveats at the end
of
this message.***


= About McAfee applications and the Plain Text Option in Outlook Express


1. McAfee Site Advisor comes in various flavors: a free, standalone Add-on
for Internet Explorer; as a component of a McAfee suite (e.g., McAfee
Security Center/Internet Security;VirusScan Plus); and Site Advisor Plus,
which is *also* included in McAfee Total Protection.


McAfee Software Comparison Chart
http://us.mcafee.com/root/product.as...tid=comparison


Note that only Site Advisor Plus
(http://us.mcafee.com/root/package.asp?pkgid=284) features *direct
interaction* with the default Mail Client (e.g., OE): "Adds link safety
checking to e-mail and instant messages, so you know which links are
safe."


2. A fully updated version of OE running in WinXP SP2 includes the option
Tools Options Read Read all messages in plain text. I've very
briefly
tested with this option enabled *and* Site Advisor free enabled: It's been
20+ hours now and I haven't yet encountered The OE Problem.


= Conclusions as of 20 Nov-07


1. Some suffering from The OE Problem have found that uninstalling Site
Advisor resolves the problem, at least temporarily.


2. Some suffering from The OE Problem have found that enabling the "Read
all
messages in plain text" option *and* leaving Site Advisor enabled resolves
the problem, at least temporarily.


3. It's *very* important to note that not everyone suffering from The OE
Problem has Site Advisor or any other McAfee application installed!


It's also important (or at least interesting) to note that no thread in
McAfee Help Forums mentions The OE Problem:http://forums.mcafeehelp.com&
http://forums.mcafeehelp.com/forumdisplay.php?f=194


4. At this point and IMHO, not enough testing has been done yet to
conclude
that having Site Advisor installed and/or having "Read all messages in
plain
text" /disabled/ is *the* cause of The OE Problem.


Conclusive testing would entail: (a) reinstalling Site Advisor and/or
disabling "Read all messages in plain text" which should reproduce The OE
Problem and then (b) uninstalling Site Advisor and/or enabling "Read all
messages in plain text" and confirming that doing so resolves The OE
Problem.


===============================================


General OE Caveats:


- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.


- Empty Deleted Items folder daily.


- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More
at
http://www.insideoe.com/files/maintain.htm


- Do not cancel Automatic Compacting, should it occur, and do not attempt
to
close OE via Task Manager or shutdown your machine if Automatic Compacting
is taking place.


- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection, and even
Symantec says it's not necessary:


QP
Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/QP
http://service1.symantec.com/SUPPORT...02111812533106


"Gary Brandenburg" wrote:
Outlook Express encountered an unexpected problem while displaying this
message. Check your computer for low memory or low disk space and try
again.


Sorry-Was going to wait to send this (send later) but it disappeared from
my Outbox.
Anyway,this is what I see after I've been perusing the newsgroups a
while.
This just started occurring the last week or so & whenever it's about to
happen,the virtual memory for Outlook Express,according to Process
Explorer,is approaching 2,000,000k.
I removed some old entries that I had been saving in Drafts & compact all
folders regularly,but still no joy.
I know it can't be lack of memory since I have a gig of physical ram on
this machine(XP Home).
I'm not sure,but I think it started around the time I updated MSN
Messenger
to 8.5 & it asked during installation if I wanted it to handle my default
email ,which I thought it meant Hotmail. While installing,the download
proceeded to remove the OE icon from my desktop & replaced it with 1 for
Windows Mail. I interrupted the install when the setup wizard for mail
started & when I did,the OE icon reappeared,along with an error message
about the interruption of the setup.
I used to be able to spend hours on the newsgroups,with no problems & now
I
have to close OE & reopen it to be able to continue,till I approach the
2,000,000k mark.
Please help me with this as I have learned so much from these newsgroups
(XP General,mostly) but am quite new here in the OE group,& have not
found
anything that relates to my dilemma.- Hide quoted text -


- Show quoted text -


 




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