I have an email hung up in my outbox. The email had a large file attachment
and it tries to deliver it until it times out but never successfully delivers
it.

I have tried to delete this message but the delete option does not become
available when I click on the message. I would appreciate any information
available on how to go about deleting this message.

Open the Outbox and see if it will delete after checking: File | Work
Offline & View | Layout: Uncheck the Preview Pane. (Use the Delete key if
need be).

If not:

Tools | Options | Maintenance | Store folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In Windows XP, 2K & 2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Explorer, you must enable Show
Hidden Files and Folders under Start | Control Panel | Folder Options |
View.

With OE closed, find the DBX file for the Outbox.dbx and delete it. A new,
empty one will be created automatically when you open OE.

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Donald Millikan" Donald wrote in
message ...
I have an email hung up in my outbox. The email had a large file attachment
and it tries to deliver it until it times out but never successfully
delivers
it.

I have tried to delete this message but the delete option does not become
available when I click on the message. I would appreciate any information
available on how to go about deleting this message.

i also have this problem. i tried to send a small video from image zone (off
my camera) and it hung up in there. will not let me do anything in the
outbook folder, so therefore i can't try what this post suggested. i can't
click on anything on that page. i have been waiting and trying for 3 days
now. any help would be appreciated. i can't send or receive anything and
can't get it out of theres. i am running outlook express 6 and have windows
2000 on my pc.
thanks, charliej

"Bruce Hagen" wrote:

Open the Outbox and see if it will delete after checking: File | Work
Offline & View | Layout: Uncheck the Preview Pane. (Use the Delete key if
need be).

If not:

Tools | Options | Maintenance | Store folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In Windows XP, 2K & 2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Explorer, you must enable Show
Hidden Files and Folders under Start | Control Panel | Folder Options |
View.

With OE closed, find the DBX file for the Outbox.dbx and delete it. A new,
empty one will be created automatically when you open OE.

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Donald Millikan" Donald wrote in
message ...
I have an email hung up in my outbox. The email had a large file attachment
and it tries to deliver it until it times out but never successfully
delivers
it.

I have tried to delete this message but the delete option does not become
available when I click on the message. I would appreciate any information
available on how to go about deleting this message.

Read the rest of Bruce's fix. The part after IF NOT. It will have you
close Outlook Express and delete the Outbox.dbx file which will fix your
problem.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"charliej" wrote in message
...
i also have this problem. i tried to send a small video from image zone
(off
my camera) and it hung up in there. will not let me do anything in the
outbook folder, so therefore i can't try what this post suggested. i
can't
click on anything on that page. i have been waiting and trying for 3
days
now. any help would be appreciated. i can't send or receive anything
and
can't get it out of theres. i am running outlook express 6 and have
windows
2000 on my pc.
thanks, charliej

"Bruce Hagen" wrote:

Open the Outbox and see if it will delete after checking: File | Work
Offline & View | Layout: Uncheck the Preview Pane. (Use the Delete
key if
need be).

If not:

Tools | Options | Maintenance | Store folder will reveal the location
of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put
the
location in the box - Click OK and you'll see the OE files.
Otherwise, write
the location down and navigate to it in Windows Explorer.

In Windows XP, 2K & 2K3, the OE user files (DBX and WAB) are by
default
marked as hidden. To view these files in Explorer, you must enable
Show
Hidden Files and Folders under Start | Control Panel | Folder Options
|
View.

With OE closed, find the DBX file for the Outbox.dbx and delete it. A
new,
empty one will be created automatically when you open OE.

Do not archive mail in default OE folders. They will eventually
become
corrupted. Create your own user defined folders for storing mail and
move
your mail to them. Empty Deleted Items folder regularly. Keep user
created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually
while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders
are
open. Then: File | Work Offline (or double click Working Online in
the
Status Bar). File | Folder | Compact all folders. Don't touch
anything until
the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in
background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Donald Millikan" Donald wrote
in
message ...
I have an email hung up in my outbox. The email had a large file
attachment
and it tries to deliver it until it times out but never
successfully
delivers
it.

I have tried to delete this message but the delete option does not
become
available when I click on the message. I would appreciate any
information
available on how to go about deleting this message.

vv
"Michael Santovec" wrote in message
...
Read the rest of Bruce's fix. The part after IF NOT. It will have you
close Outlook Express and delete the Outbox.dbx file which will fix your
problem.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"charliej" wrote in message
...
i also have this problem. i tried to send a small video from image zone
(off
my camera) and it hung up in there. will not let me do anything in the
outbook folder, so therefore i can't try what this post suggested. i
can't
click on anything on that page. i have been waiting and trying for 3 days
now. any help would be appreciated. i can't send or receive anything and
can't get it out of theres. i am running outlook express 6 and have
windows
2000 on my pc.
thanks, charliej

"Bruce Hagen" wrote:

Open the Outbox and see if it will delete after checking: File | Work
Offline & View | Layout: Uncheck the Preview Pane. (Use the Delete key
if
need be).

If not:

Tools | Options | Maintenance | Store folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise,
write
the location down and navigate to it in Windows Explorer.

In Windows XP, 2K & 2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Explorer, you must enable Show
Hidden Files and Folders under Start | Control Panel | Folder Options |
View.

With OE closed, find the DBX file for the Outbox.dbx and delete it. A
new,
empty one will be created automatically when you open OE.

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and
move
your mail to them. Empty Deleted Items folder regularly. Keep user
created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until
the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in background
and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Donald Millikan" Donald wrote in
message ...
I have an email hung up in my outbox. The email had a large file
attachment
and it tries to deliver it until it times out but never successfully
delivers
it.

I have tried to delete this message but the delete option does not
become
available when I click on the message. I would appreciate any
information
available on how to go about deleting this message.