help accessing main store folder
 

My computer crashed as OE was compacting files.

I lost a number of email messages to the trash which I had already
downloaded.

I didn't run the backup with OE backup express yet, and there were a
few messages I wanted.

I restored certain message folders from the trash. But I can't access
my main storage directory.

The directory in home XP is \Local Settings\Application Data\Identities
\{DFF16927-88E6-4EAA-A097-460B7E65289B}\Microsoft\Outlook Express

Is this correct? I get an error message saying, this directory is in
use and cannot be accessed.

Suggestions?
Thanks.
Bruce

help accessing main store folder
 

Close OE and try.

The two most common reasons for what you describe is disruption of the
compacting process, (never touch anything until it's finished), or bloated
folders. More on that below.

Why does OE insist on compacting folders when I close it?:
http://www.insideoe.com/faqs/why.htm#compact

Why Mail Disappears:
http://www.insideoe.com/problems/bugs.htm#mailgone

About File Corruption:
http://www.microsoft.com/windows/IE/...orruption.mspx

Recovery tools:

If you are running XP/SP2, and are fully patched, then you should have a
backup of your dbx files in the Recycle Bin, copied as bak files.

To restore a bak folder to the message store folder, first close OE and
locate the Message Store in Windows Explorer.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WinXP, the .dbx files are by default marked as hidden. To view these
files in Explorer, you must enable Show Hidden Files and Folders under Start
| Control Panel | Folder Options | View.

In Windows Explorer, click on the dbx file for the missing, or empty, folder
and drag it to the Desktop. It can be deleted later once you have
successfully restored the bak file. Minimize the Message Store.

Open OE and, if the folder is missing, create a folder with the *exact* same
name as the bak file you want to restore but without the .bak. Eg: If the
file is Saved.bak, the new folder should be named Saved. Open the new folder
and then close OE. If the folder is there, but just empty, continue on to
the next step.

Open the Recycle bin and right click on the bak file for the folder in
question and click Restore. Open the Message Store back up and change the
file extension from .bak to .dbx. Close the Message Store and open OE. The
messages should now be back in the folder.

If the messages are successfully restored, you can go ahead and delete the
old dbx file that you moved to the Desktop.

If you do not have bak copies of your dbx files in the Recycle Bin, then:

DBXpress run in Extract From Disk Mode is the best chance to recover
messages:
http://www.oehelp.com/DBXpress/Default.aspx

And see:
http://www.oehelp.com/OETips.aspx#4

A general warning to help avoid this in the futu

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

And backup often.

Backup and Resto

http://www.insideoutlookexpress.com/backup/

http://www.oehelp.com/backup.aspx

And this good one click backup program.

Outlook Express Quick Backup (OEQB):

http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"brucegooglegroups" wrote in message
oups.com...
My computer crashed as OE was compacting files.

I lost a number of email messages to the trash which I had already
downloaded.

I didn't run the backup with OE backup express yet, and there were a
few messages I wanted.

I restored certain message folders from the trash. But I can't access
my main storage directory.

The directory in home XP is \Local Settings\Application Data\Identities
\{DFF16927-88E6-4EAA-A097-460B7E65289B}\Microsoft\Outlook Express

Is this correct? I get an error message saying, this directory is in
use and cannot be accessed.

Suggestions?
Thanks.
Bruce

help accessing main store folder
 

On Jun 7, 10:48 am, "Bruce Hagen" wrote:
Close OE and try.

The two most common reasons for what you describe is disruption of the
compacting process, (never touch anything until it's finished), or bloated
folders. More on that below.

Why does OE insist on compacting folders when I close it?:http://www.insideoe.com/faqs/why.htm#compact

Why Mail Disappears:http://www.insideoe.com/problems/bugs.htm#mailgone

About File Corruption:http://www.microsoft.com/windows/IE/...filecorruption....

Recovery tools:

If you are running XP/SP2, and are fully patched, then you should have a
backup of your dbx files in the Recycle Bin, copied as bak files.

To restore a bak folder to the message store folder, first close OE and
locate the Message Store in Windows Explorer.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WinXP, the .dbx files are by default marked as hidden. To view these
files in Explorer, you must enable Show Hidden Files and Folders under Start
| Control Panel | Folder Options | View.

In Windows Explorer, click on the dbx file for the missing, or empty, folder
and drag it to the Desktop. It can be deleted later once you have
successfully restored the bak file. Minimize the Message Store.

Open OE and, if the folder is missing, create a folder with the *exact* same
name as the bak file you want to restore but without the .bak. Eg: If the
file is Saved.bak, the new folder should be named Saved. Open the new folder
and then close OE. If the folder is there, but just empty, continue on to
the next step.

Open the Recycle bin and right click on the bak file for the folder in
question and click Restore. Open the Message Store back up and change the
file extension from .bak to .dbx. Close the Message Store and open OE. The
messages should now be back in the folder.

If the messages are successfully restored, you can go ahead and delete the
old dbx file that you moved to the Desktop.

If you do not have bak copies of your dbx files in the Recycle Bin, then:

DBXpress run in Extract From Disk Mode is the best chance to recover
messages:http://www.oehelp.com/DBXpress/Default.aspx

And see:http://www.oehelp.com/OETips.aspx#4

A general warning to help avoid this in the futu

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:http://www.oehelp.com/OETips.aspx#3

And backup often.

Backup and Resto

http://www.insideoutlookexpress.com/backup/

http://www.oehelp.com/backup.aspx

And this good one click backup program.

Outlook Express Quick Backup (OEQB):

http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"brucegooglegroups" wrote in message

oups.com...

My computer crashed as OE was compacting files.

I lost a number of email messages to the trash which I had already
downloaded.

I didn't run the backup with OE backup express yet, and there were a
few messages I wanted.

I restored certain message folders from the trash. But I can't access
my main storage directory.

The directory in home XP is \Local Settings\Application Data\Identities
\{DFF16927-88E6-4EAA-A097-460B7E65289B}\Microsoft\Outlook Express

Is this correct? I get an error message saying, this directory is in
use and cannot be accessed.

Suggestions?
Thanks.
Bruce

Bruce,
Thanks for your reply. I still have the same problem- I cannot access
my main store directory, and for some reason, now, I can't access my
OE quick backup express folder. I receive the message" The specific
message store could not be opened. It may be in use by Outlook
Express."
Suggestions?
Bruce

help accessing main store folder
 

"brucegooglegroups" wrote in message
ups.com...
On Jun 7, 10:48 am, "Bruce Hagen" wrote:
Close OE and try.

The two most common reasons for what you describe is disruption of the
compacting process, (never touch anything until it's finished), or
bloated
folders. More on that below.

Why does OE insist on compacting folders when I close
it?:http://www.insideoe.com/faqs/why.htm#compact

Why Mail Disappears:http://www.insideoe.com/problems/bugs.htm#mailgone

About File
Corruption:http://www.microsoft.com/windows/IE/...filecorruption....

Recovery tools:

If you are running XP/SP2, and are fully patched, then you should have a
backup of your dbx files in the Recycle Bin, copied as bak files.

To restore a bak folder to the message store folder, first close OE and
locate the Message Store in Windows Explorer.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise,
write
the location down and navigate to it in Windows Explorer.

In WinXP, the .dbx files are by default marked as hidden. To view these
files in Explorer, you must enable Show Hidden Files and Folders under
Start
| Control Panel | Folder Options | View.

In Windows Explorer, click on the dbx file for the missing, or empty,
folder
and drag it to the Desktop. It can be deleted later once you have
successfully restored the bak file. Minimize the Message Store.

Open OE and, if the folder is missing, create a folder with the *exact*
same
name as the bak file you want to restore but without the .bak. Eg: If the
file is Saved.bak, the new folder should be named Saved. Open the new
folder
and then close OE. If the folder is there, but just empty, continue on to
the next step.

Open the Recycle bin and right click on the bak file for the folder in
question and click Restore. Open the Message Store back up and change the
file extension from .bak to .dbx. Close the Message Store and open OE.
The
messages should now be back in the folder.

If the messages are successfully restored, you can go ahead and delete
the
old dbx file that you moved to the Desktop.

If you do not have bak copies of your dbx files in the Recycle Bin, then:

DBXpress run in Extract From Disk Mode is the best chance to recover
messages:http://www.oehelp.com/DBXpress/Default.aspx

And see:http://www.oehelp.com/OETips.aspx#4

A general warning to help avoid this in the futu

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user
created
folders under 100MB, and Default folders as empty as is feasible.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more,
see:http://www.oehelp.com/OETips.aspx#3

And backup often.

Backup and Resto

http://www.insideoutlookexpress.com/backup/

http://www.oehelp.com/backup.aspx

And this good one click backup program.

Outlook Express Quick Backup (OEQB):

http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"brucegooglegroups" wrote in message

oups.com...

My computer crashed as OE was compacting files.

I lost a number of email messages to the trash which I had already
downloaded.

I didn't run the backup with OE backup express yet, and there were a
few messages I wanted.

I restored certain message folders from the trash. But I can't access
my main storage directory.

The directory in home XP is \Local Settings\Application Data\Identities
\{DFF16927-88E6-4EAA-A097-460B7E65289B}\Microsoft\Outlook Express

Is this correct? I get an error message saying, this directory is in
use and cannot be accessed.

Suggestions?
Thanks.
Bruce

Bruce,
Thanks for your reply. I still have the same problem- I cannot access
my main store directory, and for some reason, now, I can't access my
OE quick backup express folder. I receive the message" The specific
message store could not be opened. It may be in use by Outlook
Express."
Suggestions?
Bruce


You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and test it.
If all is well, you can import your messages and Address Book from the old
identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

See if you can access this store folder.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

help accessing main store folder
 

"Bruce Hagen" wrote in message
...
"brucegooglegroups" wrote in message
ups.com...
On Jun 7, 10:48 am, "Bruce Hagen" wrote:
Close OE and try.

The two most common reasons for what you describe is disruption of the
compacting process, (never touch anything until it's finished), or
bloated
folders. More on that below.

Why does OE insist on compacting folders when I close
it?:http://www.insideoe.com/faqs/why.htm#compact

Why Mail Disappears:http://www.insideoe.com/problems/bugs.htm#mailgone

About File
Corruption:http://www.microsoft.com/windows/IE/...filecorruption....

Recovery tools:

If you are running XP/SP2, and are fully patched, then you should have a
backup of your dbx files in the Recycle Bin, copied as bak files.

To restore a bak folder to the message store folder, first close OE and
locate the Message Store in Windows Explorer.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise,
write
the location down and navigate to it in Windows Explorer.

In WinXP, the .dbx files are by default marked as hidden. To view these
files in Explorer, you must enable Show Hidden Files and Folders under
Start
| Control Panel | Folder Options | View.

In Windows Explorer, click on the dbx file for the missing, or empty,
folder
and drag it to the Desktop. It can be deleted later once you have
successfully restored the bak file. Minimize the Message Store.

Open OE and, if the folder is missing, create a folder with the *exact*
same
name as the bak file you want to restore but without the .bak. Eg: If
the
file is Saved.bak, the new folder should be named Saved. Open the new
folder
and then close OE. If the folder is there, but just empty, continue on
to
the next step.

Open the Recycle bin and right click on the bak file for the folder in
question and click Restore. Open the Message Store back up and change
the
file extension from .bak to .dbx. Close the Message Store and open OE.
The
messages should now be back in the folder.

If the messages are successfully restored, you can go ahead and delete
the
old dbx file that you moved to the Desktop.

If you do not have bak copies of your dbx files in the Recycle Bin,
then:

DBXpress run in Extract From Disk Mode is the best chance to recover
messages:http://www.oehelp.com/DBXpress/Default.aspx

And see:http://www.oehelp.com/OETips.aspx#4

A general warning to help avoid this in the futu

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and
move
your mail to them. Empty Deleted Items folder regularly. Keep user
created
folders under 100MB, and Default folders as empty as is feasible.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting
changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more,
see:http://www.oehelp.com/OETips.aspx#3

And backup often.

Backup and Resto

http://www.insideoutlookexpress.com/backup/

http://www.oehelp.com/backup.aspx

And this good one click backup program.

Outlook Express Quick Backup (OEQB):

http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"brucegooglegroups" wrote in message

oups.com...

My computer crashed as OE was compacting files.

I lost a number of email messages to the trash which I had already
downloaded.

I didn't run the backup with OE backup express yet, and there were a
few messages I wanted.

I restored certain message folders from the trash. But I can't access
my main storage directory.

The directory in home XP is \Local Settings\Application
Data\Identities
\{DFF16927-88E6-4EAA-A097-460B7E65289B}\Microsoft\Outlook Express

Is this correct? I get an error message saying, this directory is in
use and cannot be accessed.

Suggestions?
Thanks.
Bruce

Bruce,
Thanks for your reply. I still have the same problem- I cannot access
my main store directory, and for some reason, now, I can't access my
OE quick backup express folder. I receive the message" The specific
message store could not be opened. It may be in use by Outlook
Express."
Suggestions?
Bruce


You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and test
it. If all is well, you can import your messages and Address Book from the
old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

See if you can access this store folder.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

Another thing you can try. Go to Start | Run and type in

msconfig

OK and under the startup tab, uncheck everything. Reboot and try to get in
the store folder before you open OE.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

help accessing main store folder
 

On Jun 7, 4:45 pm, "Bruce Hagen" wrote:
"Bruce Hagen" wrote in message

...



"brucegooglegroups" wrote in message
oups.com...
On Jun 7, 10:48 am, "Bruce Hagen" wrote:
Close OE and try.

The two most common reasons for what you describe is disruption of the
compacting process, (never touch anything until it's finished), or
bloated
folders. More on that below.

Why does OE insist on compacting folders when I close
it?:http://www.insideoe.com/faqs/why.htm#compact

Why Mail Disappears:http://www.insideoe.com/problems/bugs.htm#mailgone

About File
Corruption:http://www.microsoft.com/windows/IE/...filecorruption....

Recovery tools:

If you are running XP/SP2, and are fully patched, then you should have a
backup of your dbx files in the Recycle Bin, copied as bak files.

To restore a bak folder to the message store folder, first close OE and
locate the Message Store in Windows Explorer.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise,
write
the location down and navigate to it in Windows Explorer.

In WinXP, the .dbx files are by default marked as hidden. To view these
files in Explorer, you must enable Show Hidden Files and Folders under
Start
| Control Panel | Folder Options | View.

In Windows Explorer, click on the dbx file for the missing, or empty,
folder
and drag it to the Desktop. It can be deleted later once you have
successfully restored the bak file. Minimize the Message Store.

Open OE and, if the folder is missing, create a folder with the *exact*
same
name as the bak file you want to restore but without the .bak. Eg: If
the
file is Saved.bak, the new folder should be named Saved. Open the new
folder
and then close OE. If the folder is there, but just empty, continue on
to
the next step.

Open the Recycle bin and right click on the bak file for the folder in
question and click Restore. Open the Message Store back up and change
the
file extension from .bak to .dbx. Close the Message Store and open OE.
The
messages should now be back in the folder.

If the messages are successfully restored, you can go ahead and delete
the
old dbx file that you moved to the Desktop.

If you do not have bak copies of your dbx files in the Recycle Bin,
then:

DBXpress run in Extract From Disk Mode is the best chance to recover
messages:http://www.oehelp.com/DBXpress/Default.aspx

And see:http://www.oehelp.com/OETips.aspx#4

A general warning to help avoid this in the futu

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and
move
your mail to them. Empty Deleted Items folder regularly. Keep user
created
folders under 100MB, and Default folders as empty as is feasible.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting
changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more,
see:http://www.oehelp.com/OETips.aspx#3

And backup often.

Backup and Resto

http://www.insideoutlookexpress.com/backup/

http://www.oehelp.com/backup.aspx

And this good one click backup program.

Outlook Express Quick Backup (OEQB):

http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"brucegooglegroups" wrote in message

egroups.com...

My computer crashed as OE was compacting files.

I lost a number of email messages to the trash which I had already
downloaded.

I didn't run the backup with OE backup express yet, and there were a
few messages I wanted.

I restored certain message folders from the trash. But I can't access
my main storage directory.

The directory in home XP is \Local Settings\Application
Data\Identities
\{DFF16927-88E6-4EAA-A097-460B7E65289B}\Microsoft\Outlook Express

Is this correct? I get an error message saying, this directory is in
use and cannot be accessed.

Suggestions?
Thanks.
Bruce

Bruce,
Thanks for your reply. I still have the same problem- I cannot access
my main store directory, and for some reason, now, I can't access my
OE quick backup express folder. I receive the message" The specific
message store could not be opened. It may be in use by Outlook
Express."
Suggestions?
Bruce

You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and test
it. If all is well, you can import your messages and Address Book from the
old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

See if you can access this store folder.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

Another thing you can try. Go to Start | Run and type in

msconfig

OK and under the startup tab, uncheck everything. Reboot and try to get in
the store folder before you open OE.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

Hi Bruce,
Fortunately, I have OE Express installed and I can import from there.
I tried the new identity and could import messages into the new
identity.

It's odd but I can import messages from the old identity to the new
one, but I can't import messages from either identity into itself.

Suggestions? It could be a corruption issue.

Also, I was fooling around previously, and made the OEexpress the main
identity and then switched back.

I can access- that is I can view the dbx files in the OE store folder,
but I can't import them.

I also noticed that there is no "main identity" folder only \Local
Settings\Application Data\Identities\{DFF16927-88E6-4EAA-
A097-460B7E65289B}\Microsoft\Outlook Express

Thanks.
Bruce

help accessing main store folder
 

On Jun 7, 5:34 pm, brucegooglegroups
wrote:
On Jun 7, 4:45 pm, "Bruce Hagen" wrote:



"Bruce Hagen" wrote in message

...

"brucegooglegroups" wrote in message
oups.com...
On Jun 7, 10:48 am, "Bruce Hagen" wrote:
Close OE and try.

The two most common reasons for what you describe is disruption of the
compacting process, (never touch anything until it's finished), or
bloated
folders. More on that below.

Why does OE insist on compacting folders when I close
it?:http://www.insideoe.com/faqs/why.htm#compact

Why Mail Disappears:http://www.insideoe.com/problems/bugs.htm#mailgone

About File
Corruption:http://www.microsoft.com/windows/IE/...filecorruption....

Recovery tools:

If you are running XP/SP2, and are fully patched, then you should have a
backup of your dbx files in the Recycle Bin, copied as bak files.

To restore a bak folder to the message store folder, first close OE and
locate the Message Store in Windows Explorer.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise,
write
the location down and navigate to it in Windows Explorer.

In WinXP, the .dbx files are by default marked as hidden. To view these
files in Explorer, you must enable Show Hidden Files and Folders under
Start
| Control Panel | Folder Options | View.

In Windows Explorer, click on the dbx file for the missing, or empty,
folder
and drag it to the Desktop. It can be deleted later once you have
successfully restored the bak file. Minimize the Message Store.

Open OE and, if the folder is missing, create a folder with the *exact*
same
name as the bak file you want to restore but without the .bak. Eg: If
the
file is Saved.bak, the new folder should be named Saved. Open the new
folder
and then close OE. If the folder is there, but just empty, continue on
to
the next step.

Open the Recycle bin and right click on the bak file for the folder in
question and click Restore. Open the Message Store back up and change
the
file extension from .bak to .dbx. Close the Message Store and open OE.
The
messages should now be back in the folder.

If the messages are successfully restored, you can go ahead and delete
the
old dbx file that you moved to the Desktop.

If you do not have bak copies of your dbx files in the Recycle Bin,
then:

DBXpress run in Extract From Disk Mode is the best chance to recover
messages:http://www.oehelp.com/DBXpress/Default.aspx

And see:http://www.oehelp.com/OETips.aspx#4

A general warning to help avoid this in the futu

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and
move
your mail to them. Empty Deleted Items folder regularly. Keep user
created
folders under 100MB, and Default folders as empty as is feasible.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting
changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more,
see:http://www.oehelp.com/OETips.aspx#3

And backup often.

Backup and Resto

http://www.insideoutlookexpress.com/backup/

http://www.oehelp.com/backup.aspx

And this good one click backup program.

Outlook Express Quick Backup (OEQB):

http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"brucegooglegroups" wrote in message

egroups.com...

My computer crashed as OE was compacting files.

I lost a number of email messages to the trash which I had already
downloaded.

I didn't run the backup with OE backup express yet, and there were a
few messages I wanted.

I restored certain message folders from the trash. But I can't access
my main storage directory.

The directory in home XP is \Local Settings\Application
Data\Identities
\{DFF16927-88E6-4EAA-A097-460B7E65289B}\Microsoft\Outlook Express

Is this correct? I get an error message saying, this directory is in
use and cannot be accessed.

Suggestions?
Thanks.
Bruce

Bruce,
Thanks for your reply. I still have the same problem- I cannot access
my main store directory, and for some reason, now, I can't access my
OE quick backup express folder. I receive the message" The specific
message store could not be opened. It may be in use by Outlook
Express."
Suggestions?
Bruce

You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and test
it. If all is well, you can import your messages and Address Book from the
old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

See if you can access this store folder.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

Another thing you can try. Go to Start | Run and type in

msconfig

OK and under the startup tab, uncheck everything. Reboot and try to get in
the store folder before you open OE.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

Hi Bruce,
Fortunately, I have OE Express installed and I can import from there.
I tried the new identity and could import messages into the new
identity.

It's odd but I can import messages from the old identity to the new
one, but I can't import messages from either identity into itself.

Suggestions? It could be a corruption issue.

Also, I was fooling around previously, and made the OEexpress the main
identity and then switched back.

I can access- that is I can view the dbx files in the OE store folder,
but I can't import them.

I also noticed that there is no "main identity" folder only \Local
Settings\Application Data\Identities\{DFF16927-88E6-4EAA-
A097-460B7E65289B}\Microsoft\Outlook Express

Thanks.
Bruce

Bruce,
I finally figured out the problem. When I go to import messages from
within an identity,
I have to highlight {DFF16927-88E6-4EAA-A097-460B7E65289B and not
outlook express. For some reason, OE understands that the mail is in
that folder and not the subfolders.

Comments?
Bruce

help accessing main store folder
 

"brucegooglegroups" wrote in message
ps.com...
On Jun 7, 5:34 pm, brucegooglegroups
wrote:
On Jun 7, 4:45 pm, "Bruce Hagen" wrote:



"Bruce Hagen" wrote in message

...

"brucegooglegroups" wrote in message
oups.com...
On Jun 7, 10:48 am, "Bruce Hagen" wrote:
Close OE and try.

The two most common reasons for what you describe is disruption of
the
compacting process, (never touch anything until it's finished), or
bloated
folders. More on that below.

Why does OE insist on compacting folders when I close
it?:http://www.insideoe.com/faqs/why.htm#compact

Why Mail
Disappears:http://www.insideoe.com/problems/bugs.htm#mailgone

About File
Corruption:http://www.microsoft.com/windows/IE/...filecorruption....

Recovery tools:

If you are running XP/SP2, and are fully patched, then you should
have a
backup of your dbx files in the Recycle Bin, copied as bak files.

To restore a bak folder to the message store folder, first close OE
and
locate the Message Store in Windows Explorer.

Tools | Options | Maintenance | Store Folder will reveal the
location of
your Outlook Express files. Press the Tab key to highlight the
folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put
the
location in the box - Click OK and you'll see the OE files.
Otherwise,
write
the location down and navigate to it in Windows Explorer.

In WinXP, the .dbx files are by default marked as hidden. To view
these
files in Explorer, you must enable Show Hidden Files and Folders
under
Start
| Control Panel | Folder Options | View.

In Windows Explorer, click on the dbx file for the missing, or
empty,
folder
and drag it to the Desktop. It can be deleted later once you have
successfully restored the bak file. Minimize the Message Store.

Open OE and, if the folder is missing, create a folder with the
*exact*
same
name as the bak file you want to restore but without the .bak. Eg:
If
the
file is Saved.bak, the new folder should be named Saved. Open the
new
folder
and then close OE. If the folder is there, but just empty, continue
on
to
the next step.

Open the Recycle bin and right click on the bak file for the folder
in
question and click Restore. Open the Message Store back up and
change
the
file extension from .bak to .dbx. Close the Message Store and open
OE.
The
messages should now be back in the folder.

If the messages are successfully restored, you can go ahead and
delete
the
old dbx file that you moved to the Desktop.

If you do not have bak copies of your dbx files in the Recycle Bin,
then:

DBXpress run in Extract From Disk Mode is the best chance to
recover
messages:http://www.oehelp.com/DBXpress/Default.aspx

And see:http://www.oehelp.com/OETips.aspx#4

A general warning to help avoid this in the futu

Do not archive mail in default OE folders. They will eventually
become
corrupted. Create your own user defined folders for storing mail
and
move
your mail to them. Empty Deleted Items folder regularly. Keep user
created
folders under 100MB, and Default folders as empty as is feasible.

Turn off e-mail scanning in your anti-virus program. It is a
redundant
layer
of protection that eats up CPUs, slows down sending and receiving,
and
causes a multitude of problems such as time-outs, account setting
changes
and has even been responsible for lose of messages. Your up-to-date
A/V
program will continue to protect you sufficiently. For more,
see:http://www.oehelp.com/OETips.aspx#3

And backup often.

Backup and Resto

http://www.insideoutlookexpress.com/backup/

http://www.oehelp.com/backup.aspx

And this good one click backup program.

Outlook Express Quick Backup (OEQB):

http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"brucegooglegroups" wrote in
message

egroups.com...

My computer crashed as OE was compacting files.

I lost a number of email messages to the trash which I had
already
downloaded.

I didn't run the backup with OE backup express yet, and there
were a
few messages I wanted.

I restored certain message folders from the trash. But I can't
access
my main storage directory.

The directory in home XP is \Local Settings\Application
Data\Identities
\{DFF16927-88E6-4EAA-A097-460B7E65289B}\Microsoft\Outlook Express

Is this correct? I get an error message saying, this directory is
in
use and cannot be accessed.

Suggestions?
Thanks.
Bruce

Bruce,
Thanks for your reply. I still have the same problem- I cannot
access
my main store directory, and for some reason, now, I can't access my
OE quick backup express folder. I receive the message" The specific
message store could not be opened. It may be in use by Outlook
Express."
Suggestions?
Bruce

You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and
test
it. If all is well, you can import your messages and Address Book
from the
old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

See if you can access this store folder.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

Another thing you can try. Go to Start | Run and type in

msconfig

OK and under the startup tab, uncheck everything. Reboot and try to get
in
the store folder before you open OE.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

Hi Bruce,
Fortunately, I have OE Express installed and I can import from there.
I tried the new identity and could import messages into the new
identity.

It's odd but I can import messages from the old identity to the new
one, but I can't import messages from either identity into itself.

Suggestions? It could be a corruption issue.

Also, I was fooling around previously, and made the OEexpress the main
identity and then switched back.

I can access- that is I can view the dbx files in the OE store folder,
but I can't import them.

I also noticed that there is no "main identity" folder only \Local
Settings\Application Data\Identities\{DFF16927-88E6-4EAA-
A097-460B7E65289B}\Microsoft\Outlook Express

Thanks.
Bruce

Bruce,
I finally figured out the problem. When I go to import messages from
within an identity,
I have to highlight {DFF16927-88E6-4EAA-A097-460B7E65289B and not
outlook express. For some reason, OE understands that the mail is in
that folder and not the subfolders.

Comments?
Bruce


You are importing from one identity to another. You should be given the
option to import the entire message store, or individual folders, which
subfolders will be among the choices.

In the new identity: File | Import | Messages. Select Microsoft Outlook
Express 6 and Import from the old identity.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

help accessing main store folder
 

On Jun 7, 8:13 pm, "Bruce Hagen" wrote:
"brucegooglegroups" wrote in message

ps.com...



On Jun 7, 5:34 pm, brucegooglegroups
wrote:
On Jun 7, 4:45 pm, "Bruce Hagen" wrote:

"Bruce Hagen" wrote in message

...

"brucegooglegroups" wrote in message
oups.com...
On Jun 7, 10:48 am, "Bruce Hagen" wrote:
Close OE and try.

The two most common reasons for what you describe is disruption of
the
compacting process, (never touch anything until it's finished), or
bloated
folders. More on that below.

Why does OE insist on compacting folders when I close
it?:http://www.insideoe.com/faqs/why.htm#compact

Why Mail
Disappears:http://www.insideoe.com/problems/bugs.htm#mailgone

About File
Corruption:http://www.microsoft.com/windows/IE/...filecorruption....

Recovery tools:

If you are running XP/SP2, and are fully patched, then you should
have a
backup of your dbx files in the Recycle Bin, copied as bak files.

To restore a bak folder to the message store folder, first close OE
and
locate the Message Store in Windows Explorer.

Tools | Options | Maintenance | Store Folder will reveal the
location of
your Outlook Express files. Press the Tab key to highlight the
folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put
the
location in the box - Click OK and you'll see the OE files.
Otherwise,
write
the location down and navigate to it in Windows Explorer.

In WinXP, the .dbx files are by default marked as hidden. To view
these
files in Explorer, you must enable Show Hidden Files and Folders
under
Start
| Control Panel | Folder Options | View.

In Windows Explorer, click on the dbx file for the missing, or
empty,
folder
and drag it to the Desktop. It can be deleted later once you have
successfully restored the bak file. Minimize the Message Store.

Open OE and, if the folder is missing, create a folder with the
*exact*
same
name as the bak file you want to restore but without the .bak. Eg:
If
the
file is Saved.bak, the new folder should be named Saved. Open the
new
folder
and then close OE. If the folder is there, but just empty, continue
on
to
the next step.

Open the Recycle bin and right click on the bak file for the folder
in
question and click Restore. Open the Message Store back up and
change
the
file extension from .bak to .dbx. Close the Message Store and open
OE.
The
messages should now be back in the folder.

If the messages are successfully restored, you can go ahead and
delete
the
old dbx file that you moved to the Desktop.

If you do not have bak copies of your dbx files in the Recycle Bin,
then:

DBXpress run in Extract From Disk Mode is the best chance to
recover
messages:http://www.oehelp.com/DBXpress/Default.aspx

And see:http://www.oehelp.com/OETips.aspx#4

A general warning to help avoid this in the futu

Do not archive mail in default OE folders. They will eventually
become
corrupted. Create your own user defined folders for storing mail
and
move
your mail to them. Empty Deleted Items folder regularly. Keep user
created
folders under 100MB, and Default folders as empty as is feasible.

Turn off e-mail scanning in your anti-virus program. It is a
redundant
layer
of protection that eats up CPUs, slows down sending and receiving,
and
causes a multitude of problems such as time-outs, account setting
changes
and has even been responsible for lose of messages. Your up-to-date
A/V
program will continue to protect you sufficiently. For more,
see:http://www.oehelp.com/OETips.aspx#3

And backup often.

Backup and Resto

http://www.insideoutlookexpress.com/backup/

http://www.oehelp.com/backup.aspx

And this good one click backup program.

Outlook Express Quick Backup (OEQB):

http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"brucegooglegroups" wrote in
message

egroups.com...

My computer crashed as OE was compacting files.

I lost a number of email messages to the trash which I had
already
downloaded.

I didn't run the backup with OE backup express yet, and there
were a
few messages I wanted.

I restored certain message folders from the trash. But I can't
access
my main storage directory.

The directory in home XP is \Local Settings\Application
Data\Identities
\{DFF16927-88E6-4EAA-A097-460B7E65289B}\Microsoft\Outlook Express

Is this correct? I get an error message saying, this directory is
in
use and cannot be accessed.

Suggestions?
Thanks.
Bruce

Bruce,
Thanks for your reply. I still have the same problem- I cannot
access
my main store directory, and for some reason, now, I can't access my
OE quick backup express folder. I receive the message" The specific
message store could not be opened. It may be in use by Outlook
Express."
Suggestions?
Bruce

You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and
test
it. If all is well, you can import your messages and Address Book
from the
old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

See if you can access this store folder.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

Another thing you can try. Go to Start | Run and type in

msconfig

OK and under the startup tab, uncheck everything. Reboot and try to get
in
the store folder before you open OE.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

Hi Bruce,
Fortunately, I have OE Express installed and I can import from there.
I tried the new identity and could import messages into the new
identity.

It's odd but I can import messages from the old identity to the new
one, but I can't import messages from either identity into itself.

Suggestions? It could be a corruption issue.

Also, I was fooling around previously, and made the OEexpress the main
identity and then switched back.

I can access- that is I can view the dbx files in the OE store folder,
but I can't import them.

I also noticed that there is no "main identity" folder only \Local
Settings\Application Data\Identities\{DFF16927-88E6-4EAA-
A097-460B7E65289B}\Microsoft\Outlook Express

Thanks.
Bruce

Bruce,
I finally figured out the problem. When I go to import messages from
within an identity,
I have to highlight {DFF16927-88E6-4EAA-A097-460B7E65289B and not
outlook express. For some reason, OE understands that the mail is in
that folder and not the subfolders.

Comments?
Bruce

You are importing from one identity to another. You should be given the
option to import the entire message store, or individual folders, which
subfolders will be among the choices.

In the new identity: File | Import | Messages. Select Microsoft Outlook
Express 6 and Import from the old identity.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

Bruce,
I also posted about not being able to access all my dbx files in
OEexpress. I have backups in the OEexpress store folder, but they do
not show up when I try to import.
Only the current folders in OE show up.
Suggestions?
Bruce

help accessing main store folder
 

"brucegooglegroups" wrote in message
oups.com...
On Jun 7, 8:13 pm, "Bruce Hagen" wrote:
"brucegooglegroups" wrote in message

ps.com...



On Jun 7, 5:34 pm, brucegooglegroups
wrote:
On Jun 7, 4:45 pm, "Bruce Hagen" wrote:

"Bruce Hagen" wrote in message

...

"brucegooglegroups" wrote in
message
oups.com...
On Jun 7, 10:48 am, "Bruce Hagen" wrote:
Close OE and try.

The two most common reasons for what you describe is disruption
of
the
compacting process, (never touch anything until it's finished),
or
bloated
folders. More on that below.

Why does OE insist on compacting folders when I close
it?:http://www.insideoe.com/faqs/why.htm#compact

Why Mail
Disappears:http://www.insideoe.com/problems/bugs.htm#mailgone

About File
Corruption:http://www.microsoft.com/windows/IE/...filecorruption....

Recovery tools:

If you are running XP/SP2, and are fully patched, then you
should
have a
backup of your dbx files in the Recycle Bin, copied as bak
files.

To restore a bak folder to the message store folder, first close
OE
and
locate the Message Store in Windows Explorer.

Tools | Options | Maintenance | Store Folder will reveal the
location of
your Outlook Express files. Press the Tab key to highlight the
folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will
put
the
location in the box - Click OK and you'll see the OE files.
Otherwise,
write
the location down and navigate to it in Windows Explorer.

In WinXP, the .dbx files are by default marked as hidden. To
view
these
files in Explorer, you must enable Show Hidden Files and Folders
under
Start
| Control Panel | Folder Options | View.

In Windows Explorer, click on the dbx file for the missing, or
empty,
folder
and drag it to the Desktop. It can be deleted later once you
have
successfully restored the bak file. Minimize the Message Store.

Open OE and, if the folder is missing, create a folder with the
*exact*
same
name as the bak file you want to restore but without the .bak.
Eg:
If
the
file is Saved.bak, the new folder should be named Saved. Open
the
new
folder
and then close OE. If the folder is there, but just empty,
continue
on
to
the next step.

Open the Recycle bin and right click on the bak file for the
folder
in
question and click Restore. Open the Message Store back up and
change
the
file extension from .bak to .dbx. Close the Message Store and
open
OE.
The
messages should now be back in the folder.

If the messages are successfully restored, you can go ahead and
delete
the
old dbx file that you moved to the Desktop.

If you do not have bak copies of your dbx files in the Recycle
Bin,
then:

DBXpress run in Extract From Disk Mode is the best chance to
recover
messages:http://www.oehelp.com/DBXpress/Default.aspx

And see:http://www.oehelp.com/OETips.aspx#4

A general warning to help avoid this in the futu

Do not archive mail in default OE folders. They will eventually
become
corrupted. Create your own user defined folders for storing mail
and
move
your mail to them. Empty Deleted Items folder regularly. Keep
user
created
folders under 100MB, and Default folders as empty as is
feasible.

Turn off e-mail scanning in your anti-virus program. It is a
redundant
layer
of protection that eats up CPUs, slows down sending and
receiving,
and
causes a multitude of problems such as time-outs, account
setting
changes
and has even been responsible for lose of messages. Your
up-to-date
A/V
program will continue to protect you sufficiently. For more,
see:http://www.oehelp.com/OETips.aspx#3

And backup often.

Backup and Resto

http://www.insideoutlookexpress.com/backup/

http://www.oehelp.com/backup.aspx

And this good one click backup program.

Outlook Express Quick Backup (OEQB):

http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

"brucegooglegroups" wrote in
message

egroups.com...

My computer crashed as OE was compacting files.

I lost a number of email messages to the trash which I had
already
downloaded.

I didn't run the backup with OE backup express yet, and there
were a
few messages I wanted.

I restored certain message folders from the trash. But I can't
access
my main storage directory.

The directory in home XP is \Local Settings\Application
Data\Identities
\{DFF16927-88E6-4EAA-A097-460B7E65289B}\Microsoft\Outlook
Express

Is this correct? I get an error message saying, this directory
is
in
use and cannot be accessed.

Suggestions?
Thanks.
Bruce

Bruce,
Thanks for your reply. I still have the same problem- I cannot
access
my main store directory, and for some reason, now, I can't access
my
OE quick backup express folder. I receive the message" The
specific
message store could not be opened. It may be in use by Outlook
Express."
Suggestions?
Bruce

You may have a damaged identity especially if it is the default
Main
Identity. File | Identity | Add New Identity. Create a new one and
test
it. If all is well, you can import your messages and Address Book
from the
old identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169

See if you can access this store folder.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

Another thing you can try. Go to Start | Run and type in

msconfig

OK and under the startup tab, uncheck everything. Reboot and try to
get
in
the store folder before you open OE.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

Hi Bruce,
Fortunately, I have OE Express installed and I can import from there.
I tried the new identity and could import messages into the new
identity.

It's odd but I can import messages from the old identity to the new
one, but I can't import messages from either identity into itself.

Suggestions? It could be a corruption issue.

Also, I was fooling around previously, and made the OEexpress the main
identity and then switched back.

I can access- that is I can view the dbx files in the OE store folder,
but I can't import them.

I also noticed that there is no "main identity" folder only \Local
Settings\Application Data\Identities\{DFF16927-88E6-4EAA-
A097-460B7E65289B}\Microsoft\Outlook Express

Thanks.
Bruce

Bruce,
I finally figured out the problem. When I go to import messages from
within an identity,
I have to highlight {DFF16927-88E6-4EAA-A097-460B7E65289B and not
outlook express. For some reason, OE understands that the mail is in
that folder and not the subfolders.

Comments?
Bruce

You are importing from one identity to another. You should be given the
option to import the entire message store, or individual folders, which
subfolders will be among the choices.

In the new identity: File | Import | Messages. Select Microsoft Outlook
Express 6 and Import from the old identity.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA

Bruce,
I also posted about not being able to access all my dbx files in
OEexpress. I have backups in the OEexpress store folder, but they do
not show up when I try to import.
Only the current folders in OE show up.
Suggestions?
Bruce


First you said you couldn't open the message store. now you say you can't
access all your dbx files, but have backups in the store folder. That is
where they are supposed to be. In your OP, you said you couldn't access the
store folder. I am sorry, but I am confused.

Are you running a fully patched version of XP? Did you check the Recycle Bin
for bak files?

Do you have dbx files for folders that are missing from the folder tree in
OE? That is a whole different issue. If that is the case, then you can
manually import the folders.

In Windows Explorer, click on the dbx file for the missing folder and drag
it to the Desktop. Open OE and create a folder with the *exact* same name as
the one on your desktop. Open the new folder and then close OE. Go back to
Windows Explorer and Click Desktop and drag the file from the Desktop to the
OE store folder that you clicked on to reveal the .dbx files. Prompt - "Do
you want to overwrite......."? Click Yes.

Also see:

How to restore individual dbx files:
http://www.oehelp.com/backup.aspx#imp1
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA