I've got an antivirus program and I use it. I also use 2 spyware watching
programs. I'll do a scann before i do that. I might take the comp in as a
last resort if it comes to that.
marrie

PA Bear wrote:
:I don't think reinstalling/repairing OE will fix the problem, Marrie
: (and doing so is fraught with pitfalls). /Formatting/ and
: reinstalling Windows probably would (a Repair Install probably would
: not) but that's a rather drastic and even more complicated step.
:
: Personally, I'd recommend taking the machine (i.e., the tower) to a
: local, reputable and independent (i.e., not BigBoxStoreUSA) shop.
: Have them do a /thorough/ check for hijackware. If that doesn't
: resolve the problem, have them back-up your personal data, format
: and reinstall Windows using the CD that came with the machine or
: that you originally purchased.
:
: They should then get all critical updates installed, enable the
: Windows Firewall (or install a third-party firewall of your choice),
: install and properly configure an anti-virus application, and then
: copy your personal data back to the machine.
:
: Good luck. This is one of the thorniest OE issues I've seen in
: years. --
: ~Robear Dyer (PA Bear)
: MS MVP-Windows (IE, OE, Security, Shell/User)
: AumHa VSOP & Admin; DTS-L.org
:
: marrie wrote:
: Well, Using narator didn't help. it stil tokd me the same message.
: so it's not my screen reader. I might just bite the bullet and
: reformat at some poit
: and see if it goes away. Or find a way to reinstall OE6.
: marrie
:
: PA Bear wrote:
: marrie wrote:
: I don't think it's my screen reader. it just tells me what's
: there.
:
: I know what a screen reader does, Marrie. I don't know for sure
: if the screen reader's the problem either but I think you should
: at least rule it out. wink
: --
: ~PA Bear
:
: marrie wrote:
: I don't think it's my screen reader. it just tells me what's
: there. I cold try it with *gulp* narator and see what happens.
: Maybe it can give me a clue
: ass to what's happeneng.
: Marrie
:
: PA Bear wrote:
: See Bruce's reply...and I think you'll need the assistance of a
: sighted person to assist you any further, Marrie, I'm sorry to
: say.
:
: However, on the remote, off-chance that your screen reader
: software is causing the problem, try disabling it before you
: run a manual compact. --
: ~Robear Dyer (PA Bear)
: MS MVP-Windows (IE, OE, Security, Shell/User)
: AumHa VSOP & Admin; DTS-L.org
:
: marrie wrote:
: This is a follow up thread as I'm haivn tproblems sending
: witht e continuing
: thread. Hear is what we did so far.
: 1. creat a new identity. i called it test for now.
: 2. do a compact all with no problems making sure I was off
: line
: 3. import about 5 folders and compact all.no problems
: 4. repeat step 2 until I had problems.
: 5. make sure that problem folder was deleted in the test
: identity and made sure the deleted items folder was empty
:
: The problem of not beeing able to perform a compact all in OE
: 6 still occures with a different folder beeing spoken (I use a
: screen reader) every
: time the message that a folder is in use by OE or a different
: program, appears. I hope all of this info helps.
: marrie

I've got an antivirus program and I use it. I also use 2 spyware watching
programs.

Sadly, that's not enough to stop all hijackware. (Most anti-virus
applications don't identify this stuff.)
--
~Robear Dyer (PA Bear) [working offline]
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


marrie wrote:
I've got an antivirus program and I use it. I also use 2 spyware watching
programs. I'll do a scann before i do that. I might take the comp in as a
last resort if it comes to that.
marrie

PA Bear wrote:
I don't think reinstalling/repairing OE will fix the problem, Marrie
(and doing so is fraught with pitfalls). /Formatting/ and
reinstalling Windows probably would (a Repair Install probably would
not) but that's a rather drastic and even more complicated step.

Personally, I'd recommend taking the machine (i.e., the tower) to a
local, reputable and independent (i.e., not BigBoxStoreUSA) shop.
Have them do a /thorough/ check for hijackware. If that doesn't
resolve the problem, have them back-up your personal data, format
and reinstall Windows using the CD that came with the machine or
that you originally purchased.

They should then get all critical updates installed, enable the
Windows Firewall (or install a third-party firewall of your choice),
install and properly configure an anti-virus application, and then
copy your personal data back to the machine.

Good luck. This is one of the thorniest OE issues I've seen in
years. --
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

marrie wrote:
Well, Using narator didn't help. it stil tokd me the same message.
so it's not my screen reader. I might just bite the bullet and
reformat at some poit
and see if it goes away. Or find a way to reinstall OE6.
marrie

PA Bear wrote:
marrie wrote:
I don't think it's my screen reader. it just tells me what's
there.

I know what a screen reader does, Marrie. I don't know for sure
if the screen reader's the problem either but I think you should
at least rule it out. wink
--
~PA Bear

marrie wrote:
I don't think it's my screen reader. it just tells me what's
there. I cold try it with *gulp* narator and see what happens.
Maybe it can give me a clue
ass to what's happeneng.
Marrie

PA Bear wrote:
See Bruce's reply...and I think you'll need the assistance of a
sighted person to assist you any further, Marrie, I'm sorry to
say.

However, on the remote, off-chance that your screen reader
software is causing the problem, try disabling it before you
run a manual compact. --
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

marrie wrote:
This is a follow up thread as I'm haivn tproblems sending
witht e continuing
thread. Hear is what we did so far.
1. creat a new identity. i called it test for now.
2. do a compact all with no problems making sure I was off
line
3. import about 5 folders and compact all.no problems
4. repeat step 2 until I had problems.
5. make sure that problem folder was deleted in the test
identity and made sure the deleted items folder was empty

The problem of not beeing able to perform a compact all in OE
6 still occures with a different folder beeing spoken (I use a
screen reader) every
time the message that a folder is in use by OE or a different
program, appears. I hope all of this info helps.
marrie

"PA Bear"
...
See Bruce's reply...and I think you'll need the assistance of a sighted
person to assist you any further, Marrie, I'm sorry to say.

However, on the remote, off-chance that your screen reader software is
causing the problem, try disabling it before you run a manual compact.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

marrie wrote:
This is a follow up thread as I'm haivn tproblems sending witht e
continuing
thread. Hear is what we did so far.
1. creat a new identity. i called it test for now.
2. do a compact all with no problems making sure I was off line
3. import about 5 folders and compact all.no problems
4. repeat step 2 until I had problems.
5. make sure that problem folder was deleted in the test identity and
made
sure the deleted items folder was empty

The problem of not beeing able to perform a compact all in OE 6 still
occures with a different folder beeing spoken (I use a screen reader)
every
time the message that a folder is in use by OE or a different program,
appears. I hope all of this info helps.
marrie