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Error recieving emails from POP3 server
Hello I'm working for a client and one of their computers is unable to
recieve emails from their POP3 server. I have analyzed this and I have found that during the transfer of messages at the second message it receives the following error: "An unknown error has occurred. Account: 'mail.trinvestment.com', Server: 'mail.trinvestment.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800C0133" In addition, the first message that is recieved is completely blank (eg, no infomation of the message subject, sender, recipient, etc.) Naturally I'm assuming that the second message is causing all this trouble but there is the possibility that it could be something else. Any advice would be greatly appreciated. -- Derrick Powlison IT Consultant E.D.M.i. |
Error recieving emails from POP3 server
Error Number: 0x800C0133 = a corrupt Inbox.
Move any mail you wish to save to a local folder you create. Then: Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View. With OE closed, find the DBX file for the folder in question {Inbox.dbx} and delete it. A new one will be created automatically when you open OE. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Derrick Powlison" wrote in message ... Hello I'm working for a client and one of their computers is unable to recieve emails from their POP3 server. I have analyzed this and I have found that during the transfer of messages at the second message it receives the following error: "An unknown error has occurred. Account: 'mail.trinvestment.com', Server: 'mail.trinvestment.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800C0133" In addition, the first message that is recieved is completely blank (eg, no infomation of the message subject, sender, recipient, etc.) Naturally I'm assuming that the second message is causing all this trouble but there is the possibility that it could be something else. Any advice would be greatly appreciated. -- Derrick Powlison IT Consultant E.D.M.i. |
Error recieving emails from POP3 server
I have tried this and the error still persists. Could there possibly be
anything else that might be causing this error to show? -- Derrick Powlison IT Consultant E.D.M.i. "Bruce Hagen" wrote: Error Number: 0x800C0133 = a corrupt Inbox. Move any mail you wish to save to a local folder you create. Then: Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View. With OE closed, find the DBX file for the folder in question {Inbox.dbx} and delete it. A new one will be created automatically when you open OE. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Derrick Powlison" wrote in message ... Hello I'm working for a client and one of their computers is unable to recieve emails from their POP3 server. I have analyzed this and I have found that during the transfer of messages at the second message it receives the following error: "An unknown error has occurred. Account: 'mail.trinvestment.com', Server: 'mail.trinvestment.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800C0133" In addition, the first message that is recieved is completely blank (eg, no infomation of the message subject, sender, recipient, etc.) Naturally I'm assuming that the second message is causing all this trouble but there is the possibility that it could be something else. Any advice would be greatly appreciated. -- Derrick Powlison IT Consultant E.D.M.i. |
Error recieving emails from POP3 server
If that didn't fix it, including turning off e-mail scanning, then your
first assumption is likely correct. Are you able to access the messages via the ISP's Website and delete the offending message there? That would be the easiest way. Another possibility is a message rule. A corrupt message is usually larger than an average e-mail. Create a Message Rule: Where the message size is more than size Delete it from Server Click on Size and set it for about 100KB. Click: Apply Now. Go back to the Inbox and click Send/Receive. This should get rid of the message. Remember to go back into Message Rules and either delete the rule, or uncheck it so you can use it in the future. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Derrick Powlison" wrote in message ... I have tried this and the error still persists. Could there possibly be anything else that might be causing this error to show? -- Derrick Powlison IT Consultant E.D.M.i. "Bruce Hagen" wrote: Error Number: 0x800C0133 = a corrupt Inbox. Move any mail you wish to save to a local folder you create. Then: Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View. With OE closed, find the DBX file for the folder in question {Inbox.dbx} and delete it. A new one will be created automatically when you open OE. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Derrick Powlison" wrote in message ... Hello I'm working for a client and one of their computers is unable to recieve emails from their POP3 server. I have analyzed this and I have found that during the transfer of messages at the second message it receives the following error: "An unknown error has occurred. Account: 'mail.trinvestment.com', Server: 'mail.trinvestment.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800C0133" In addition, the first message that is recieved is completely blank (eg, no infomation of the message subject, sender, recipient, etc.) Naturally I'm assuming that the second message is causing all this trouble but there is the possibility that it could be something else. Any advice would be greatly appreciated. -- Derrick Powlison IT Consultant E.D.M.i. |
Error recieving emails from POP3 server
"Derrick Powlison" wrote in message
... I have tried this and the error still persists. Could there possibly be anything else that might be causing this error to show? Try activating troubleshooting logging for mail or (better) using a packet tracer such as netcap and formatted with Ethereal. Either diagnostic would show you if there is a network component to the error message. You could also run ProcMon, filtering on msimn.exe, to try to supplement the standard symptoms. E.g. in conjunction with the troubleshooting logging that could show you any problems with registry or file accesses preceding the issuing of that error message. Hint: you would have to infer the issuing of the error message as the write to the POP3.log file which matched the record length of the error message. Good luck Robert Aldwinckle --- -- Derrick Powlison IT Consultant E.D.M.i. "Bruce Hagen" wrote: Error Number: 0x800C0133 = a corrupt Inbox. Move any mail you wish to save to a local folder you create. Then: Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View. With OE closed, find the DBX file for the folder in question {Inbox.dbx} and delete it. A new one will be created automatically when you open OE. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Derrick Powlison" wrote in message ... Hello I'm working for a client and one of their computers is unable to recieve emails from their POP3 server. I have analyzed this and I have found that during the transfer of messages at the second message it receives the following error: "An unknown error has occurred. Account: 'mail.trinvestment.com', Server: 'mail.trinvestment.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800C0133" In addition, the first message that is recieved is completely blank (eg, no infomation of the message subject, sender, recipient, etc.) Naturally I'm assuming that the second message is causing all this trouble but there is the possibility that it could be something else. Any advice would be greatly appreciated. -- Derrick Powlison IT Consultant E.D.M.i. |
Error recieving emails from POP3 server
I apologize for not responding sooner, I had a presentation to perform; After
performing some tests I have found that the second email message is not corrupted but rather the entire Outlook Express Program is corrupted and needs to be fully reinstalled. Unfortunately, I am having no such luck in performing this and any advice on how to properly perform this would be greatly appreciated. -- Derrick Powlison IT Consultant E.D.M.i. "Derrick Powlison" wrote: I have tried this and the error still persists. Could there possibly be anything else that might be causing this error to show? -- Derrick Powlison IT Consultant E.D.M.i. "Bruce Hagen" wrote: Error Number: 0x800C0133 = a corrupt Inbox. Move any mail you wish to save to a local folder you create. Then: Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View. With OE closed, find the DBX file for the folder in question {Inbox.dbx} and delete it. A new one will be created automatically when you open OE. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Derrick Powlison" wrote in message ... Hello I'm working for a client and one of their computers is unable to recieve emails from their POP3 server. I have analyzed this and I have found that during the transfer of messages at the second message it receives the following error: "An unknown error has occurred. Account: 'mail.trinvestment.com', Server: 'mail.trinvestment.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800C0133" In addition, the first message that is recieved is completely blank (eg, no infomation of the message subject, sender, recipient, etc.) Naturally I'm assuming that the second message is causing all this trouble but there is the possibility that it could be something else. Any advice would be greatly appreciated. -- Derrick Powlison IT Consultant E.D.M.i. |
Error recieving emails from POP3 server
In what way do you feel it is corrupt? Have you moved messages out of all
default OE folders and compacted? Try deleting Folders.dbx with OE closed and see if that makes a difference. Note that you may have to rearrange your folders when you open OE again. If you truly have corruption, a reinstall will probably not help, but here you go. How to Reinstall or Repair IE6 and OE6: http://support.microsoft.com/?kbid=318378 Although written for WinXP, it works for all Windows operating systems 98 or newer. You probably need to be looking in this direction. Courtesy of MVP Robear Dyer (PA Bear): Checking for/Help with Hijackware http://aumha.org/a/parasite.htm http://aumha.org/a/quickfix.htm http://aumha.net/viewtopic.php?t=5878 http://wiki.castlecops.com/Malware_R...:_Introduction http://mvps.org/winhelp2002/unwanted.htm http://inetexplorer.mvps.org/data/prevention.htm http://inetexplorer.mvps.org/tshoot.html http://www.mvps.org/sramesh2k/Malware_Defence.htm http://defendingyourmachine.blogspot.com/ http://www.elephantboycomputers.com/...moving_Malware When all else fails, HijackThis v1.99.1(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to use. It will help you to both identify and remove any hijackware/spyware. **Post your log to http://aumha.net/viewforum.php?f=30, http://castlecops.com/forum67.html, http://forums.subratam.org/index.php?showforum=7, or other appropriate forums for expert analysis, not here.** -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Derrick Powlison" wrote in message ... I apologize for not responding sooner, I had a presentation to perform; After performing some tests I have found that the second email message is not corrupted but rather the entire Outlook Express Program is corrupted and needs to be fully reinstalled. Unfortunately, I am having no such luck in performing this and any advice on how to properly perform this would be greatly appreciated. -- Derrick Powlison IT Consultant E.D.M.i. "Derrick Powlison" wrote: I have tried this and the error still persists. Could there possibly be anything else that might be causing this error to show? -- Derrick Powlison IT Consultant E.D.M.i. "Bruce Hagen" wrote: Error Number: 0x800C0133 = a corrupt Inbox. Move any mail you wish to save to a local folder you create. Then: Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View. With OE closed, find the DBX file for the folder in question {Inbox.dbx} and delete it. A new one will be created automatically when you open OE. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Derrick Powlison" wrote in message ... Hello I'm working for a client and one of their computers is unable to recieve emails from their POP3 server. I have analyzed this and I have found that during the transfer of messages at the second message it receives the following error: "An unknown error has occurred. Account: 'mail.trinvestment.com', Server: 'mail.trinvestment.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800C0133" In addition, the first message that is recieved is completely blank (eg, no infomation of the message subject, sender, recipient, etc.) Naturally I'm assuming that the second message is causing all this trouble but there is the possibility that it could be something else. Any advice would be greatly appreciated. -- Derrick Powlison IT Consultant E.D.M.i. |
Error recieving emails from POP3 server
Please disregard the last post, I have found the problem and I have fixed it.
Thank you for your help, I wouldn't have found the solution if I had not posted in this discussion board. Solution: Apparently two personal folders had become corrupt and therefore it was displaying the corrupt inbox message; after replacing the two folders OE6 worked perfectly. -- Derrick Powlison IT Consultant E.D.M.i. "Derrick Powlison" wrote: I apologize for not responding sooner, I had a presentation to perform; After performing some tests I have found that the second email message is not corrupted but rather the entire Outlook Express Program is corrupted and needs to be fully reinstalled. Unfortunately, I am having no such luck in performing this and any advice on how to properly perform this would be greatly appreciated. -- Derrick Powlison IT Consultant E.D.M.i. "Derrick Powlison" wrote: I have tried this and the error still persists. Could there possibly be anything else that might be causing this error to show? -- Derrick Powlison IT Consultant E.D.M.i. "Bruce Hagen" wrote: Error Number: 0x800C0133 = a corrupt Inbox. Move any mail you wish to save to a local folder you create. Then: Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View. With OE closed, find the DBX file for the folder in question {Inbox.dbx} and delete it. A new one will be created automatically when you open OE. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Derrick Powlison" wrote in message ... Hello I'm working for a client and one of their computers is unable to recieve emails from their POP3 server. I have analyzed this and I have found that during the transfer of messages at the second message it receives the following error: "An unknown error has occurred. Account: 'mail.trinvestment.com', Server: 'mail.trinvestment.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800C0133" In addition, the first message that is recieved is completely blank (eg, no infomation of the message subject, sender, recipient, etc.) Naturally I'm assuming that the second message is causing all this trouble but there is the possibility that it could be something else. Any advice would be greatly appreciated. -- Derrick Powlison IT Consultant E.D.M.i. |
Error recieving emails from POP3 server
"Derrick Powlison" schrieb im Newsbeitrag ... Hello I'm working for a client and one of their computers is unable to recieve emails from their POP3 server. I have analyzed this and I have found that during the transfer of messages at the second message it receives the following error: "An unknown error has occurred. Account: 'mail.trinvestment.com', Server: 'mail.trinvestment.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800C0133" In addition, the first message that is recieved is completely blank (eg, no infomation of the message subject, sender, recipient, etc.) Naturally I'm assuming that the second message is causing all this trouble but there is the possibility that it could be something else. Any advice would be greatly appreciated. -- Derrick Powlison IT Consultant E.D.M.i. |
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