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Help~ Inbox empty after PC malfunction



 
 
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  #1  
Old October 11th 06, 09:59 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Kathy
external usenet poster
 
Posts: 95
Default Help~ Inbox empty after PC malfunction

I'm using OE6, I find my inbox was empty after my PC malfunction.
But all the other folders are being normal.
I've ask someone to send me a test mail. I can receive, and I have check the
outlook express folder, the inbox size was around 180 KB...
Does it means I can't get my mail back?!
Is there any other directories stores my mail?!
Please help!!
Thanks~

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  #2  
Old October 11th 06, 02:54 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default Help~ Inbox empty after PC malfunction

XP/SP2? What was the malfunction?

The two most common reasons for what you describe is disruption of the
compacting process, (never touch anything until it's finished), or bloated
folders. More on that below.

Why does OE insist on compacting folders when I close it?:
http://www.insideoe.com/faqs/why.htm#compact

Why Mail Disappears:
http://www.insideoe.com/problems/bugs.htm#mailgone

About File Corruption:
http://www.microsoft.com/windows/IE/...orruption.mspx

Recovery tools:

If you are using a fully patched version of XP/SP2, see:
http://support.microsoft.com/kb/918069/en-us

If not:

DBXpress run in Disk Mode is the best chance to recover messages:
http://www.oehelp.com/DBXpress/Default.aspx

And see:
http://www.oehelp.com/OETips.aspx#4

A general warning if you don't want to lose your messages in the futu

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

And backup often.

Backup and Resto

http://www.insideoutlookexpress.com/backup/

http://www.oehelp.com/backup.aspx

http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Kathy" wrote in message
...
I'm using OE6, I find my inbox was empty after my PC malfunction.
But all the other folders are being normal.
I've ask someone to send me a test mail. I can receive, and I have check
the
outlook express folder, the inbox size was around 180 KB...
Does it means I can't get my mail back?!
Is there any other directories stores my mail?!
Please help!!
Thanks~


  #3  
Old October 12th 06, 04:30 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Kathy
external usenet poster
 
Posts: 95
Default Help~ Inbox empty after PC malfunction

Thanks!
It is a winxp sp2 machine.
And I donno whats going on before the PC malfunction. I just cold boot it,
because the PC has no response. After the cold boot, all my inbox mail
gone........
I've search for the storage, but only 1 file associated with inbox
(inbox.dbx) .
The inbox file only contains my test email, and the file size only 180KB.....
The inbox.dbx doesn't seem like corrupted. It seems that it has been
automatically delect by the system and created a new one.........
I wonder would the recovery tools still work?!
Thanks!!

"Bruce Hagen" wrote:

XP/SP2? What was the malfunction?

The two most common reasons for what you describe is disruption of the
compacting process, (never touch anything until it's finished), or bloated
folders. More on that below.

Why does OE insist on compacting folders when I close it?:
http://www.insideoe.com/faqs/why.htm#compact

Why Mail Disappears:
http://www.insideoe.com/problems/bugs.htm#mailgone

About File Corruption:
http://www.microsoft.com/windows/IE/...orruption.mspx

Recovery tools:

If you are using a fully patched version of XP/SP2, see:
http://support.microsoft.com/kb/918069/en-us

If not:

DBXpress run in Disk Mode is the best chance to recover messages:
http://www.oehelp.com/DBXpress/Default.aspx

And see:
http://www.oehelp.com/OETips.aspx#4

A general warning if you don't want to lose your messages in the futu

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

And backup often.

Backup and Resto

http://www.insideoutlookexpress.com/backup/

http://www.oehelp.com/backup.aspx

http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Kathy" wrote in message
...
I'm using OE6, I find my inbox was empty after my PC malfunction.
But all the other folders are being normal.
I've ask someone to send me a test mail. I can receive, and I have check
the
outlook express folder, the inbox size was around 180 KB...
Does it means I can't get my mail back?!
Is there any other directories stores my mail?!
Please help!!
Thanks~



  #4  
Old October 12th 06, 04:37 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default Help~ Inbox empty after PC malfunction

DBXpress run in Disk Mode is the best chance to recover messages, and in
your case, probably the only tool that can.
http://www.oehelp.com/DBXpress/Default.aspx

It has the ability to check the hard drive itself, rather than relying on
the dbx file which is now obviously empty.

While nothing is guaranteed, most that have used DBXpress in a similar
situation have had positive results. The longer you wait however, the less
chance of recovery as the fragmented files will eventually be overwritten.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Kathy" wrote in message
...
Thanks!
It is a winxp sp2 machine.
And I donno whats going on before the PC malfunction. I just cold boot it,
because the PC has no response. After the cold boot, all my inbox mail
gone........
I've search for the storage, but only 1 file associated with inbox
(inbox.dbx) .
The inbox file only contains my test email, and the file size only
180KB.....
The inbox.dbx doesn't seem like corrupted. It seems that it has been
automatically delect by the system and created a new one.........
I wonder would the recovery tools still work?!
Thanks!!

"Bruce Hagen" wrote:

XP/SP2? What was the malfunction?

The two most common reasons for what you describe is disruption of the
compacting process, (never touch anything until it's finished), or
bloated
folders. More on that below.

Why does OE insist on compacting folders when I close it?:
http://www.insideoe.com/faqs/why.htm#compact

Why Mail Disappears:
http://www.insideoe.com/problems/bugs.htm#mailgone

About File Corruption:
http://www.microsoft.com/windows/IE/...orruption.mspx

Recovery tools:

If you are using a fully patched version of XP/SP2, see:
http://support.microsoft.com/kb/918069/en-us

If not:

DBXpress run in Disk Mode is the best chance to recover messages:
http://www.oehelp.com/DBXpress/Default.aspx

And see:
http://www.oehelp.com/OETips.aspx#4

A general warning if you don't want to lose your messages in the futu

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user
created
folders under 100MB, and Default folders as empty as is feasible.

And backup often.

Backup and Resto

http://www.insideoutlookexpress.com/backup/

http://www.oehelp.com/backup.aspx

http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Kathy" wrote in message
...
I'm using OE6, I find my inbox was empty after my PC malfunction.
But all the other folders are being normal.
I've ask someone to send me a test mail. I can receive, and I have
check
the
outlook express folder, the inbox size was around 180 KB...
Does it means I can't get my mail back?!
Is there any other directories stores my mail?!
Please help!!
Thanks~




  #5  
Old October 12th 06, 07:50 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Kathy
external usenet poster
 
Posts: 95
Default Help~ Inbox empty after PC malfunction

OK~ let me try it!
Thanks~~

"Bruce Hagen" wrote:

DBXpress run in Disk Mode is the best chance to recover messages, and in
your case, probably the only tool that can.
http://www.oehelp.com/DBXpress/Default.aspx

It has the ability to check the hard drive itself, rather than relying on
the dbx file which is now obviously empty.

While nothing is guaranteed, most that have used DBXpress in a similar
situation have had positive results. The longer you wait however, the less
chance of recovery as the fragmented files will eventually be overwritten.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Kathy" wrote in message
...
Thanks!
It is a winxp sp2 machine.
And I donno whats going on before the PC malfunction. I just cold boot it,
because the PC has no response. After the cold boot, all my inbox mail
gone........
I've search for the storage, but only 1 file associated with inbox
(inbox.dbx) .
The inbox file only contains my test email, and the file size only
180KB.....
The inbox.dbx doesn't seem like corrupted. It seems that it has been
automatically delect by the system and created a new one.........
I wonder would the recovery tools still work?!
Thanks!!

"Bruce Hagen" wrote:

XP/SP2? What was the malfunction?

The two most common reasons for what you describe is disruption of the
compacting process, (never touch anything until it's finished), or
bloated
folders. More on that below.

Why does OE insist on compacting folders when I close it?:
http://www.insideoe.com/faqs/why.htm#compact

Why Mail Disappears:
http://www.insideoe.com/problems/bugs.htm#mailgone

About File Corruption:
http://www.microsoft.com/windows/IE/...orruption.mspx

Recovery tools:

If you are using a fully patched version of XP/SP2, see:
http://support.microsoft.com/kb/918069/en-us

If not:

DBXpress run in Disk Mode is the best chance to recover messages:
http://www.oehelp.com/DBXpress/Default.aspx

And see:
http://www.oehelp.com/OETips.aspx#4

A general warning if you don't want to lose your messages in the futu

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user
created
folders under 100MB, and Default folders as empty as is feasible.

And backup often.

Backup and Resto

http://www.insideoutlookexpress.com/backup/

http://www.oehelp.com/backup.aspx

http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Kathy" wrote in message
...
I'm using OE6, I find my inbox was empty after my PC malfunction.
But all the other folders are being normal.
I've ask someone to send me a test mail. I can receive, and I have
check
the
outlook express folder, the inbox size was around 180 KB...
Does it means I can't get my mail back?!
Is there any other directories stores my mail?!
Please help!!
Thanks~





 




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