We recently installed the new IE7 and since then have had problems when
printing email from OE6. The headers are missing most of the time. Can't
seem to find a way to make them print. I've already called IE7 support and
they could not help saying it has to be an issue with OE6. However, this
problem has never happened before until using the new IE7. I know we can
uninstall IE but we prefer to keep using it if possible. Is there anyone
who has found a fix for this issue?
ShannanCPC

--
Shannan Stewart
Office Coordinator
Carlisle Plastics Company, Inc.
Tel: (937) 845-9411
Fax: (937) 845-9413
http://www.carlisleplastics.com

Which headers? Headers are not printed with a message unless you copy/paste
the info from a window that appears when you highlight the message and press
Ctrl+F3 (or click the appropriate button if using OETool).
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.




"ShannanCPC" wrote in message
...
We recently installed the new IE7 and since then have had problems when
printing email from OE6. The headers are missing most of the time. Can't
seem to find a way to make them print. I've already called IE7 support
and they could not help saying it has to be an issue with OE6. However,
this problem has never happened before until using the new IE7. I know we
can uninstall IE but we prefer to keep using it if possible. Is there
anyone who has found a fix for this issue?
ShannanCPC

--
Shannan Stewart
Office Coordinator
Carlisle Plastics Company, Inc.
Tel: (937) 845-9411
Fax: (937) 845-9413
http://www.carlisleplastics.com

I am referring to the email information that is usually printed along the
top section. It contains the From, To, Sent, Subject, data. This is
critical information for our company when receiving and printing emails.

Thank You,
ShannanCPC

--
Shannan Stewart
Office Coordinator
Carlisle Plastics Company, Inc.
Tel: (937) 845-9411
Fax: (937) 845-9413
http://www.carlisleplastics.com
"Jim Pickering" wrote in message
...
Which headers? Headers are not printed with a message unless you
copy/paste the info from a window that appears when you highlight the
message and press Ctrl+F3 (or click the appropriate button if using
OETool).
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.




"ShannanCPC" wrote in message
...
We recently installed the new IE7 and since then have had problems when
printing email from OE6. The headers are missing most of the time.
Can't seem to find a way to make them print. I've already called IE7
support and they could not help saying it has to be an issue with OE6.
However, this problem has never happened before until using the new IE7.
I know we can uninstall IE but we prefer to keep using it if possible.
Is there anyone who has found a fix for this issue?
ShannanCPC

--
Shannan Stewart
Office Coordinator
Carlisle Plastics Company, Inc.
Tel: (937) 845-9411
Fax: (937) 845-9413
http://www.carlisleplastics.com

Outlook Express uses the print engine of Internet Explorer, so I'd open IE,
click File/Page Setup and see if any user has changed the settings for
printing there. If no help then try the following:

Try creating a new identity in Outlook Express, switch to it, and set up an
email account or just drag/drop a saved EML file into a mail folder and try
printing from there. It's possible that there is some obscure registry
corruption in your existing identity.
--
Jim Pickering, MVP, Windows Mail Programs



"ShannanCPC" wrote in message
...
I am referring to the email information that is usually printed along the
top section. It contains the From, To, Sent, Subject, data. This is
critical information for our company when receiving and printing emails.

Thank You,
ShannanCPC

--
Shannan Stewart
Office Coordinator
Carlisle Plastics Company, Inc.
Tel: (937) 845-9411
Fax: (937) 845-9413
http://www.carlisleplastics.com
"Jim Pickering" wrote in message
...
Which headers? Headers are not printed with a message unless you
copy/paste the info from a window that appears when you highlight the
message and press Ctrl+F3 (or click the appropriate button if using
OETool).
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.




"ShannanCPC" wrote in message
...
We recently installed the new IE7 and since then have had problems when
printing email from OE6. The headers are missing most of the time.
Can't seem to find a way to make them print. I've already called IE7
support and they could not help saying it has to be an issue with OE6.
However, this problem has never happened before until using the new IE7.
I know we can uninstall IE but we prefer to keep using it if possible.
Is there anyone who has found a fix for this issue?
ShannanCPC

--
Shannan Stewart
Office Coordinator
Carlisle Plastics Company, Inc.
Tel: (937) 845-9411
Fax: (937) 845-9413
http://www.carlisleplastics.com

ShannanCPC wrote:
[b]I am referring to the email information that is usually printed
along the
top section. It contains the From, To, Sent, Subject, data. This
is
critical information for our company when receiving and printing
emails.

Thank You,
ShannanCPC

Shannon

i'm having the same issues but i use Outlook 2003(SP2). i loaded IE7
recently on both my lapttop & desktop which from what i can tell they
have the same set-ups, but my desktop only decided yesterday to stop
printing the headers whereas my laptop is churning along OK (touch
wood). things didn't start happening immediately after upgrading the
IE7 either - it seemed to take a few days & i had been able to use
Outlook & print with no problems between the time i loaded IE7 and
yesterday - very mysterious??

i have been scouring the internet for answers & no-one seems to know
how to fix it - have you had any luck? this is a legal issue for me
- i ahve to be able to print the sender/reciever dat info for file.

regards

Suzie



--
noideay
------------------------------------------------------------------------
Posted via http://www.mcse.ms
------------------------------------------------------------------------
View this thread: http://www.mcse.ms/message2543027.html

I'm experiencing the same issues. Have narrowed it down to non-HTML
messages ... although the printing of plain text messages is also
sporadic.

If you do some research in the newsgroups - this issue was reported
with Release Candidate 1 ... MS clearly chose to ignore the bug !

http://groups.google.com/group/micro...2c5fdae8be0cbb

noideay wrote:
ShannanCPC wrote:
[b]I am referring to the email information that is usually printed
along the
top section. It contains the From, To, Sent, Subject, data. This
is
critical information for our company when receiving and printing
emails.

Thank You,
ShannanCPC

Shannon

i'm having the same issues but i use Outlook 2003(SP2). i loaded IE7
recently on both my lapttop & desktop which from what i can tell they
have the same set-ups, but my desktop only decided yesterday to stop
printing the headers whereas my laptop is churning along OK (touch
wood). things didn't start happening immediately after upgrading the
IE7 either - it seemed to take a few days & i had been able to use
Outlook & print with no problems between the time i loaded IE7 and
yesterday - very mysterious??

i have been scouring the internet for answers & no-one seems to know
how to fix it - have you had any luck? this is a legal issue for me
- i ahve to be able to print the sender/reciever dat info for file.

regards

Suzie



--
noideay
------------------------------------------------------------------------
Posted via http://www.mcse.ms
------------------------------------------------------------------------
View this thread: http://www.mcse.ms/message2543027.html

wrote in message
ups.com...
I'm experiencing the same issues. Have narrowed it down to non-HTML
messages ... although the printing of plain text messages is also
sporadic.

If you do some research in the newsgroups - this issue was reported
with Release Candidate 1 ... MS clearly chose to ignore the bug !

http://groups.google.com/group/micro...2c5fdae8be0cbb


There is nothing in that thread referring to RC1 and the date, combined with
"just installed" suggests RTM, not RC1. If MS cannot reproduce the bug they
cannot fix it. In any case, that post was after the release, so it could
not possibly affect the release. I don't print messages very often, but I
have been unable to reproduce the problem. If it sometimes prints properly
what is different at those times. How can we reproduce the problem?

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.

This bug isn't rocket science. Lots of people have reported this issue
with OE6 since installing IE7

IE7 has a new printing engine. Clearly this does not function as it
should with OE6.

wrote in message
ups.com...
This bug isn't rocket science. Lots of people have reported this issue
with OE6 since installing IE7

IE7 has a new printing engine. Clearly this does not function as it
should with OE6.


Okay, if the bug is so simple, tell me how to reproduce it on my machine. I
have never seen this bug, and I've tried to reproduce it.

--
Frank Saunders, MS-MVP OE/WM
Reply in newsgroup
http://www.fjsmjs.com
"They who would give up an essential liberty for temporary security, deserve
neither liberty or security"
-B. Franklin

I have Windows XP SP2, fully patched, IE 7 RTM and Office 2003 SP2,
fully patched.

When I try to print an Outlook e-mail with an attached Word document,
the headers don't print. If I remove the Word attachment, then I can
print the headers.

I haven't tried this with OE, but I'd guess you'd see the same results.

Frank Saunders, MS-MVP OE wrote:
wrote in message
ups.com...
This bug isn't rocket science. Lots of people have reported this issue
with OE6 since installing IE7

IE7 has a new printing engine. Clearly this does not function as it
should with OE6.


Okay, if the bug is so simple, tell me how to reproduce it on my machine. I
have never seen this bug, and I've tried to reproduce it.

--
Frank Saunders, MS-MVP OE/WM
Reply in newsgroup
http://www.fjsmjs.com
"They who would give up an essential liberty for temporary security, deserve
neither liberty or security"
-B. Franklin