Can't find folders when trying to create rules
 

I imported all of my messages and folders from Outlook into OE. None of my
message rules came along for the ride, so I am trying to create them. When
I click on "specified folder" I get an hourglass shape and then it
eventually disappears. I never get another window or a list of folders or
anything. I can't find anything on the web about this...

any ideas??

Can't find folders when trying to create rules
 

Message Rules may be corrupted.

With OE closed, go to Start | Run and type in:

regedit

and navigate to this key:

|--HKEY_CURRENT_USER
|-----Identities
|--------{GUID}
|-----------Software
|--------------Microsoft
|-----------------Outlook Express
|--------------------5.0

where GUID is the Global Unique IDentifier for your Identity.

Under that key, you will find the following sub-keys, among others:

|-----------------------Block Senders
|-----------------------Rules
|-----------------------Signatures

Select the Rules Key and delete it. Reboot and open OE and see if it works
now.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Kahri Lynn" wrote in message
...
I imported all of my messages and folders from Outlook into OE. None of my
message rules came along for the ride, so I am trying to create them. When
I click on "specified folder" I get an hourglass shape and then it
eventually disappears. I never get another window or a list of folders or
anything. I can't find anything on the web about this...

any ideas??

Can't find folders when trying to create rules
 

Okay, I tried that with no luck, same exact problem?? Any more ideas?

Thanks so much for your helpl!!


"Bruce Hagen" wrote in message
...
Message Rules may be corrupted.

With OE closed, go to Start | Run and type in:

regedit

and navigate to this key:

|--HKEY_CURRENT_USER
|-----Identities
|--------{GUID}
|-----------Software
|--------------Microsoft
|-----------------Outlook Express
|--------------------5.0

where GUID is the Global Unique IDentifier for your Identity.

Under that key, you will find the following sub-keys, among others:

|-----------------------Block Senders
|-----------------------Rules
|-----------------------Signatures

Select the Rules Key and delete it. Reboot and open OE and see if it works
now.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Kahri Lynn" wrote in message
...
I imported all of my messages and folders from Outlook into OE. None of
my message rules came along for the ride, so I am trying to create them.
When I click on "specified folder" I get an hourglass shape and then it
eventually disappears. I never get another window or a list of folders or
anything. I can't find anything on the web about this...

any ideas??

Can't find folders when trying to create rules
 

You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and test it.
If all is well, you can import your messages from the old identity and
delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Kahri Lynn" wrote in message
...
Okay, I tried that with no luck, same exact problem?? Any more ideas?

Thanks so much for your helpl!!


"Bruce Hagen" wrote in message
...
Message Rules may be corrupted.

With OE closed, go to Start | Run and type in:

regedit

and navigate to this key:

|--HKEY_CURRENT_USER
|-----Identities
|--------{GUID}
|-----------Software
|--------------Microsoft
|-----------------Outlook Express
|--------------------5.0

where GUID is the Global Unique IDentifier for your Identity.

Under that key, you will find the following sub-keys, among others:

|-----------------------Block Senders
|-----------------------Rules
|-----------------------Signatures

Select the Rules Key and delete it. Reboot and open OE and see if it
works now.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Kahri Lynn" wrote in message
...
I imported all of my messages and folders from Outlook into OE. None of
my message rules came along for the ride, so I am trying to create them.
When I click on "specified folder" I get an hourglass shape and then it
eventually disappears. I never get another window or a list of folders
or anything. I can't find anything on the web about this...

any ideas??

Can't find folders when trying to create rules
 

hi darling

"Kahri Lynn" escreveu na mensagem
...
I imported all of my messages and folders from Outlook into OE. None of
my
message rules came along for the ride, so I am trying to create them.
When
I click on "specified folder" I get an hourglass shape and then it
eventually disappears. I never get another window or a list of folders
or
anything. I can't find anything on the web about this...

any ideas??