Hi Joan,

I have not experienced your described problem.

One thing you might look at is to confirm your email is being sent in Rich
Text (HTML) format.

Just before you choose to send, click Format on the menu bar, on it's menu
confirm there is a dot next to Rich Text (HTML) and there is a check mark in
front of Send Pictures with Message.

Hopefully someone else knows how to resolve this issue, like I said I have
not experienced it.

Ken

"mstors via WindowsKB.com" u23877@uwe wrote in message
news:630ba29c3a2bc@uwe...
| Ken,
| Thanks for the detailed directions. I did that and can now send
| attachments. However, the attachment is not included in the body of the
| email. There are now two things to click on - the blue e and the
envelope -
| which I'm sure is annoying to the recipient. Can you help me with that?
| Thanks.
| Joan
|
|
|
|
| Ken wrote:
| Hi,
|
| Open Outlook Express, on it's menu choose Tools | Options | in the
Options
| dialog window select the Send tab. In HTML Settings make sure the option
to
| Send pictures with message is checked.
|
| From your reply it appears you are choosing Tools in Internet Explorer
| instead of Outlook Express.
|
| Ken
|
| | Hi Frank
| | After I click on tools-options, I get the toolbar that says: General
| [quoted text clipped - 11 lines]
| | In HTML Settings make sure the option to Send pictures with message is
| | checked.
|
| --
| Message posted via WindowsKB.com
| http://www.windowskb.com/Uwe/Forums....press/200607/1

Hi Joan,

There is another thing you could try is send the original email as an
attachment.

This way your receiver can open the original mail and view it just like you
did.

After you open the original email, choose Messages on the Tool bar, on it's
menu choose Forward As Attachment.

In the body of your message tell your receiver or receivers you have
attached a email, Send it.

Now when the receiver opens the attached email and they do not see the same
email message as you did, the problem is in their settings.

Ken

"Ken" wrote in message
...
| Hi Joan,
|
| I have not experienced your described problem.
|
| One thing you might look at is to confirm your email is being sent in Rich
| Text (HTML) format.
|
| Just before you choose to send, click Format on the menu bar, on it's menu
| confirm there is a dot next to Rich Text (HTML) and there is a check mark
in
| front of Send Pictures with Message.
|
| Hopefully someone else knows how to resolve this issue, like I said I have
| not experienced it.
|
| Ken
|
| "mstors via WindowsKB.com" u23877@uwe wrote in message
| news:630ba29c3a2bc@uwe...
| | Ken,
| | Thanks for the detailed directions. I did that and can now send
| | attachments. However, the attachment is not included in the body of the
| | email. There are now two things to click on - the blue e and the
| envelope -
| | which I'm sure is annoying to the recipient. Can you help me with that?
| | Thanks.
| | Joan
| |
| |
| |
| |
| | Ken wrote:
| | Hi,
| |
| | Open Outlook Express, on it's menu choose Tools | Options | in the
| Options
| | dialog window select the Send tab. In HTML Settings make sure the
option
| to
| | Send pictures with message is checked.
| |
| | From your reply it appears you are choosing Tools in Internet Explorer
| | instead of Outlook Express.
| |
| | Ken
| |
| | | Hi Frank
| | | After I click on tools-options, I get the toolbar that says: General
| | [quoted text clipped - 11 lines]
| | | In HTML Settings make sure the option to Send pictures with message
is
| | | checked.
| |
| | --
| | Message posted via WindowsKB.com
| | http://www.windowskb.com/Uwe/Forums....press/200607/1
|
|

Did the recipient tell you about the two attachments or are you seeing
that in your sent items folder?

You will see that issue in Outlook Express if Tools, Options, Read, Read
All Messages in plain text is selected. The HTML version of the message
appears as an HTML attachment (IE icon) and any embedded images appear
as separate attachments.

This is a display only setting and does not affect the actual message.
If just the recipient is seeing the problem, they need to change the
setting on their end. If you are seeing the issue in your Sent Items
folder, you need to change the setting.

Or for a quick workaround for the current message, press ALT+Shift+H


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"mstors via WindowsKB.com" u23877@uwe wrote in message
news:630ba29c3a2bc@uwe...
Ken,
Thanks for the detailed directions. I did that and can now send
attachments. However, the attachment is not included in the body of
the
email. There are now two things to click on - the blue e and the
envelope -
which I'm sure is annoying to the recipient. Can you help me with
that?
Thanks.
Joan




Ken wrote:
Hi,

Open Outlook Express, on it's menu choose Tools | Options | in the
Options
dialog window select the Send tab. In HTML Settings make sure the
option to
Send pictures with message is checked.

From your reply it appears you are choosing Tools in Internet Explorer
instead of Outlook Express.

Ken

| Hi Frank
| After I click on tools-options, I get the toolbar that says:
General
[quoted text clipped - 11 lines]
| In HTML Settings make sure the option to Send pictures with message
is
| checked.

--
Message posted via WindowsKB.com
http://www.windowskb.com/Uwe/Forums....press/200607/1

Michael,
You were right. The recipient needed to change to HTML in the Read all
messages.
Thank you so much. How do you guys know so much? Should I be spending more
time reading tutorials? Thanks to Ken also.
Joan



Michael Santovec wrote:
Did the recipient tell you about the two attachments or are you seeing
that in your sent items folder?

You will see that issue in Outlook Express if Tools, Options, Read, Read
All Messages in plain text is selected. The HTML version of the message
appears as an HTML attachment (IE icon) and any embedded images appear
as separate attachments.

This is a display only setting and does not affect the actual message.
If just the recipient is seeing the problem, they need to change the
setting on their end. If you are seeing the issue in your Sent Items
folder, you need to change the setting.

Or for a quick workaround for the current message, press ALT+Shift+H

Ken,
Thanks for the detailed directions. I did that and can now send
[quoted text clipped - 27 lines]
is
| checked.

--
Message posted via WindowsKB.com
http://www.windowskb.com/Uwe/Forums....press/200607/1

We learn from our own mistakes and the mistakes of others.

You aren't the first person to run into that issue and you won't be the
last.

As for that particular problem, I don't think you'll find anything in
the OE help files on it.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"mstors via WindowsKB.com" u23877@uwe wrote in message
news:632573ef54f7d@uwe...
Michael,
You were right. The recipient needed to change to HTML in the Read
all
messages.
Thank you so much. How do you guys know so much? Should I be
spending more
time reading tutorials? Thanks to Ken also.
Joan



Michael Santovec wrote:
Did the recipient tell you about the two attachments or are you seeing
that in your sent items folder?

You will see that issue in Outlook Express if Tools, Options, Read,
Read
All Messages in plain text is selected. The HTML version of the
message
appears as an HTML attachment (IE icon) and any embedded images appear
as separate attachments.

This is a display only setting and does not affect the actual message.
If just the recipient is seeing the problem, they need to change the
setting on their end. If you are seeing the issue in your Sent Items
folder, you need to change the setting.

Or for a quick workaround for the current message, press ALT+Shift+H

Ken,
Thanks for the detailed directions. I did that and can now send
[quoted text clipped - 27 lines]
is
| checked.

--
Message posted via WindowsKB.com
http://www.windowskb.com/Uwe/Forums....press/200607/1