When sending emails with attachments (pictures) outlook creates an error
message that is blank in the errors tab. The email stays in the outbox but
the recipient has actually received the email, but it appears that it has
never been sent.

Any ideas welcome !

Do the following for the Outbox and if the problem persists, repeat for Sent
Items after moving any mail you wish to save to a local folder you create.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In Windows XP, 2K & 3K, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options |
View.

With OE closed, find the DBX file for the folder in question {Outbox.dbx}
and delete it. A new one will be created automatically when you open OE.

General advice for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~


"OW" wrote in message
...
When sending emails with attachments (pictures) outlook creates an error
message that is blank in the errors tab. The email stays in the outbox but
the recipient has actually received the email, but it appears that it has
never been sent.

Any ideas welcome !

Fixed the problem, it was a corrupt "Sent Items" folder.

Thanks !

"OW" wrote:

When sending emails with attachments (pictures) outlook creates an error
message that is blank in the errors tab. The email stays in the outbox but
the recipient has actually received the email, but it appears that it has
never been sent.

Any ideas welcome !

YW.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"OW" wrote in message
...
Fixed the problem, it was a corrupt "Sent Items" folder.

Thanks !

"OW" wrote:

When sending emails with attachments (pictures) outlook creates an error
message that is blank in the errors tab. The email stays in the outbox
but
the recipient has actually received the email, but it appears that it has
never been sent.

Any ideas welcome !