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| Tags: corrupt, file |
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#1
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When sending an email with a photo attachment to myself I get an error
message, "unknown file type" and can not open the photograph. In addition, I am sent at least a dozen copies of the same email and error message at which point I also get an error message from Symantec which reads, " Your email message was unable to be sent because your mail server recjected the sender." (1003,7). I am able to send text attachments with no trouble but really do need to fix OE so that I can send graphics too. I need help in simple to follow step-by-step non technical language. Can anyone help please? Thanks much. -- warren |
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#2
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Its Symantec that is likely the problem. You need to turn off email
scanning. See www.oehelp.com/OETips.aspx#3 steve "warren" wrote in message ... When sending an email with a photo attachment to myself I get an error message, "unknown file type" and can not open the photograph. In addition, I am sent at least a dozen copies of the same email and error message at which point I also get an error message from Symantec which reads, " Your email message was unable to be sent because your mail server recjected the sender." (1003,7). I am able to send text attachments with no trouble but really do need to fix OE so that I can send graphics too. I need help in simple to follow step-by-step non technical language. Can anyone help please? Thanks much. -- warren |
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#3
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Steve,
I turned off both incoming and outgoing email scanning, sent a message with photo attachment to myself and got the same results...i.e. ten copies of the message, unable to open it and a considerable amount of frustration. Any other possibilities? Thanks much in adance. -- warren "Steve Cochran" wrote: Its Symantec that is likely the problem. You need to turn off email scanning. See www.oehelp.com/OETips.aspx#3 steve "warren" wrote in message ... When sending an email with a photo attachment to myself I get an error message, "unknown file type" and can not open the photograph. In addition, I am sent at least a dozen copies of the same email and error message at which point I also get an error message from Symantec which reads, " Your email message was unable to be sent because your mail server recjected the sender." (1003,7). I am able to send text attachments with no trouble but really do need to fix OE so that I can send graphics too. I need help in simple to follow step-by-step non technical language. Can anyone help please? Thanks much. -- warren |
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#4
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Forgot to mention that I also received an error message from Symantec: "Your
email message was unabvle to be sent because your mail server rejected the sender. 451 requested action aborted: too many messages on a single connection. 1003.7" -- warren "warren" wrote: When sending an email with a photo attachment to myself I get an error message, "unknown file type" and can not open the photograph. In addition, I am sent at least a dozen copies of the same email and error message at which point I also get an error message from Symantec which reads, " Your email message was unable to be sent because your mail server recjected the sender." (1003,7). I am able to send text attachments with no trouble but really do need to fix OE so that I can send graphics too. I need help in simple to follow step-by-step non technical language. Can anyone help please? Thanks much. -- warren |
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#5
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- Tools, Accounts, Mail, Properties, Advanced uncheck the break apart
option With that option enabled large messages are broken into smaller messages. Each message has part of the attachment. That will confuse anti-virus for scanning the attachment. It will also appear to your ISP that you are sending many messages and they apparently have a limit on the number of messages at a time as a spam control effort. -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "warren" wrote in message ... Forgot to mention that I also received an error message from Symantec: "Your email message was unabvle to be sent because your mail server rejected the sender. 451 requested action aborted: too many messages on a single connection. 1003.7" -- warren "warren" wrote: When sending an email with a photo attachment to myself I get an error message, "unknown file type" and can not open the photograph. In addition, I am sent at least a dozen copies of the same email and error message at which point I also get an error message from Symantec which reads, " Your message was unable to be sent because your mail server recjected the sender." (1003,7). I am able to send text attachments with no trouble but really do need to fix OE so that I can send graphics too. I need help in simple to follow step-by-step non technical language. Can anyone help please? Thanks much. -- warren |
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#6
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I had the break apart option originally checked for 2000 kb. Unchecking it and sending a photo resulted in 83 error messages from Symantec indicating the file was too large to send. Any other possibilities? -- warren "Michael Santovec" wrote: - Tools, Accounts, Mail, Properties, Advanced uncheck the break apart option With that option enabled large messages are broken into smaller messages. Each message has part of the attachment. That will confuse anti-virus for scanning the attachment. It will also appear to your ISP that you are sending many messages and they apparently have a limit on the number of messages at a time as a spam control effort. -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "warren" wrote in message ... Forgot to mention that I also received an error message from Symantec: "Your email message was unabvle to be sent because your mail server rejected the sender. 451 requested action aborted: too many messages on a single connection. 1003.7" -- warren "warren" wrote: When sending an email with a photo attachment to myself I get an error message, "unknown file type" and can not open the photograph. In addition, I am sent at least a dozen copies of the same email and error message at which point I also get an error message from Symantec which reads, " Your message was unable to be sent because your mail server recjected the sender." (1003,7). I am able to send text attachments with no trouble but really do need to fix OE so that I can send graphics too. I need help in simple to follow step-by-step non technical language. Can anyone help please? Thanks much. -- warren |
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#7
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It doesn't sound as if you disabled email scanning.
Try disabling it again or just uninstall Symantec as its known to cause other problems. (www.oehelp.com/OETips.aspx#3). Also, you may need to remove your mail account, close OE, and then add it back again to fix what Symantec did to your mail account. Also try deleting the outbox.dbx file (hidden) with OE closed. That could have become corrupted. OE will make a new one. steve "warren" wrote in message ... I had the break apart option originally checked for 2000 kb. Unchecking it and sending a photo resulted in 83 error messages from Symantec indicating the file was too large to send. Any other possibilities? -- warren "Michael Santovec" wrote: - Tools, Accounts, Mail, Properties, Advanced uncheck the break apart option With that option enabled large messages are broken into smaller messages. Each message has part of the attachment. That will confuse anti-virus for scanning the attachment. It will also appear to your ISP that you are sending many messages and they apparently have a limit on the number of messages at a time as a spam control effort. -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "warren" wrote in message ... Forgot to mention that I also received an error message from Symantec: "Your email message was unabvle to be sent because your mail server rejected the sender. 451 requested action aborted: too many messages on a single connection. 1003.7" -- warren "warren" wrote: When sending an email with a photo attachment to myself I get an error message, "unknown file type" and can not open the photograph. In addition, I am sent at least a dozen copies of the same email and error message at which point I also get an error message from Symantec which reads, " Your message was unable to be sent because your mail server recjected the sender." (1003,7). I am able to send text attachments with no trouble but really do need to fix OE so that I can send graphics too. I need help in simple to follow step-by-step non technical language. Can anyone help please? Thanks much. -- warren |
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#8
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"warren" wrote in message
Steve, I turned off both incoming and outgoing email scanning, sent a message with photo attachment to myself and got the same results...i.e. ten copies of the message, unable to open it and a considerable amount of frustration. Any other possibilities? Thanks much in adance. Its Symantec that is likely the problem. You need to turn off email scanning. See www.oehelp.com/OETips.aspx#3 steve "warren" wrote in message ... When sending an email with a photo attachment to myself I get an error message, "unknown file type" and can not open the photograph. In addition, I am sent at least a dozen copies of the same email and error message at which point I also get an error message from Symantec which reads, " Your email message was unable to be sent because your mail server recjected the sender." (1003,7). I am able to send text attachments with no trouble but really do need to fix OE so that I can send graphics too. I need help in simple to follow step-by-step non technical language. Can anyone help please? Thanks much. -- warren Did you restart the computer? -- Frank Saunders, MS-MVP OE/WM Please respond in Newsgroup. Do not send email http://www.fjsmjs.com Protect your PC http://www.microsoft.com/security/protect/ |
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#9
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"warren" wrote in message
I had the break apart option originally checked for 2000 kb. Unchecking it and sending a photo resulted in 83 error messages from Symantec indicating the file was too large to send. Any other possibilities? - Tools, Accounts, Mail, Properties, Advanced uncheck the break apart option With that option enabled large messages are broken into smaller messages. Each message has part of the attachment. That will confuse anti-virus for scanning the attachment. It will also appear to your ISP that you are sending many messages and they apparently have a limit on the number of messages at a time as a spam control effort. -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "warren" wrote in message ... Forgot to mention that I also received an error message from Symantec: "Your email message was unabvle to be sent because your mail server rejected the sender. 451 requested action aborted: too many messages on a single connection. 1003.7" -- warren "warren" wrote: When sending an email with a photo attachment to myself I get an error message, "unknown file type" and can not open the photograph. In addition, I am sent at least a dozen copies of the same email and error message at which point I also get an error message from Symantec which reads, " Your message was unable to be sent because your mail server recjected the sender." (1003,7). I am able to send text attachments with no trouble but really do need to fix OE so that I can send graphics too. I need help in simple to follow step-by-step non technical language. Can anyone help please? Thanks much. -- warren Then email scanning is not turned off. -- Frank Saunders, MS-MVP OE/WM Please respond in Newsgroup. Do not send email http://www.fjsmjs.com Protect your PC http://www.microsoft.com/security/protect/ |
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#10
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Hi Frank,
I just went back to tools, unchecked break apart, turned off the computer, re-started and sent another message with a photoshop image attachment and received an error message from Symantec "unable to be sent because message exceeded maximum size of 552". Not a direct quote, but close enough. BTW this file is 15 megs. I do not have problems sending JPEGs. Suggestions? -- warren "Frank Saunders, MS-MVP OE" wrote: "warren" wrote in message Steve, I turned off both incoming and outgoing email scanning, sent a message with photo attachment to myself and got the same results...i.e. ten copies of the message, unable to open it and a considerable amount of frustration. Any other possibilities? Thanks much in adance. Its Symantec that is likely the problem. You need to turn off email scanning. See www.oehelp.com/OETips.aspx#3 steve "warren" wrote in message ... When sending an email with a photo attachment to myself I get an error message, "unknown file type" and can not open the photograph. In addition, I am sent at least a dozen copies of the same email and error message at which point I also get an error message from Symantec which reads, " Your email message was unable to be sent because your mail server recjected the sender." (1003,7). I am able to send text attachments with no trouble but really do need to fix OE so that I can send graphics too. I need help in simple to follow step-by-step non technical language. Can anyone help please? Thanks much. -- warren Did you restart the computer? -- Frank Saunders, MS-MVP OE/WM Please respond in Newsgroup. Do not send email http://www.fjsmjs.com Protect your PC http://www.microsoft.com/security/protect/ |
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