He uses AT&T internet service which strikes out AOL.

"Ron Sommer" wrote:

What email client is he using?
--
Ron Sommer
MS MVP- Windows Live Mail

"Kjw" wrote in message
...
No, he isn't using a Mac. I hate to be a nuisance for repeating myself but
it
seems like I need to remind others that this is only a problem from him
and
not other correspondents and just to me and not the others he sends it to
at
the same time. Thanks everyone for trying to figure it out for me.
Apparently, it is just another unexplainable, crazy computer problem.
Thanks
again.

"DMK" wrote:

=?Utf-8?B?S2p3?= wrote in
:

I know this subject has been discussed before but I haven't found
anything that covers my problem. All email I receive from this one
person has the red x if there is a picture in it. BUT, all email I
get with pictures from others works fine. Before you tell me it's on
his end, he also sends it to several other people I know and they say
theirs has the picutres and NOT the red x. I have checked my
firewall, virus, etc. settings and can not find the problem. It's
strange to me that all email works except the ones from him and that
others gets the same email from him that is sent at the same time and
theirs has the picture. It seems like if it's a setting on my end,
then why are the others working? Plus, if it's something he's doing,
why does everyone else get it with the picture and not the red x? Can
anyone explain this? This is weird. Thanks.


By any chance is he on a Macintosh computer? Some older systems do not
append a file suffix ".jpg" so A Windows system has no way of defining
what it is unless there is personal intervention in correcting the
filename.

If on a Mac his system may also be encoding the file differently before
attaching for purposes of sending via e-mail.

If you are seeing the red 'x' that may also mean your security settings
are too high and OE is preventing them from displaying. Now I see you
said you checked those but try checking again.

OE is dependant on IE so your security settings for IE would be where to
look.

Also while you may see a red x in the display pane, are the images
actually attached there and can you save them to disk to view that way?

.

.

What is his email program, not his email service?
--
Ron Sommer
MS MVP- Windows Live Mail

"Kjw" wrote in message
...

He uses AT&T internet service which strikes out AOL.

"Ron Sommer" wrote:

What email client is he using?
--
Ron Sommer
MS MVP- Windows Live Mail

"Kjw" wrote in message
...
No, he isn't using a Mac. I hate to be a nuisance for repeating myself
but
it
seems like I need to remind others that this is only a problem from him
and
not other correspondents and just to me and not the others he sends it
to
at
the same time. Thanks everyone for trying to figure it out for me.
Apparently, it is just another unexplainable, crazy computer problem.
Thanks
again.

"DMK" wrote:

=?Utf-8?B?S2p3?= wrote in
:

I know this subject has been discussed before but I haven't found
anything that covers my problem. All email I receive from this one
person has the red x if there is a picture in it. BUT, all email I
get with pictures from others works fine. Before you tell me it's on
his end, he also sends it to several other people I know and they
say
theirs has the picutres and NOT the red x. I have checked my
firewall, virus, etc. settings and can not find the problem. It's
strange to me that all email works except the ones from him and that
others gets the same email from him that is sent at the same time
and
theirs has the picture. It seems like if it's a setting on my end,
then why are the others working? Plus, if it's something he's doing,
why does everyone else get it with the picture and not the red x?
Can
anyone explain this? This is weird. Thanks.


By any chance is he on a Macintosh computer? Some older systems do
not
append a file suffix ".jpg" so A Windows system has no way of defining
what it is unless there is personal intervention in correcting the
filename.

If on a Mac his system may also be encoding the file differently
before
attaching for purposes of sending via e-mail.

If you are seeing the red 'x' that may also mean your security
settings
are too high and OE is preventing them from displaying. Now I see you
said you checked those but try checking again.

OE is dependant on IE so your security settings for IE would be where
to
look.

Also while you may see a red x in the display pane, are the images
actually attached there and can you save them to disk to view that
way?

.

.

What is his email program, not his email service?
--
Ron Sommer
MS MVP- Windows Live Mail

"Kjw" wrote in message
...

He uses AT&T internet service which strikes out AOL.

"Ron Sommer" wrote:

What email client is he using?
--
Ron Sommer
MS MVP- Windows Live Mail

"Kjw" wrote in message
...
No, he isn't using a Mac. I hate to be a nuisance for repeating myself
but
it
seems like I need to remind others that this is only a problem from him
and
not other correspondents and just to me and not the others he sends it
to
at
the same time. Thanks everyone for trying to figure it out for me.
Apparently, it is just another unexplainable, crazy computer problem.
Thanks
again.

"DMK" wrote:

=?Utf-8?B?S2p3?= wrote in
:

I know this subject has been discussed before but I haven't found
anything that covers my problem. All email I receive from this one
person has the red x if there is a picture in it. BUT, all email I
get with pictures from others works fine. Before you tell me it's on
his end, he also sends it to several other people I know and they
say
theirs has the picutres and NOT the red x. I have checked my
firewall, virus, etc. settings and can not find the problem. It's
strange to me that all email works except the ones from him and that
others gets the same email from him that is sent at the same time
and
theirs has the picture. It seems like if it's a setting on my end,
then why are the others working? Plus, if it's something he's doing,
why does everyone else get it with the picture and not the red x?
Can
anyone explain this? This is weird. Thanks.


By any chance is he on a Macintosh computer? Some older systems do
not
append a file suffix ".jpg" so A Windows system has no way of defining
what it is unless there is personal intervention in correcting the
filename.

If on a Mac his system may also be encoding the file differently
before
attaching for purposes of sending via e-mail.

If you are seeing the red 'x' that may also mean your security
settings
are too high and OE is preventing them from displaying. Now I see you
said you checked those but try checking again.

OE is dependant on IE so your security settings for IE would be where
to
look.

Also while you may see a red x in the display pane, are the images
actually attached there and can you save them to disk to view that
way?

.

.

That, I don't know but it works for some but not for me whatever he uses.

"Ron Sommer" wrote:

What is his email program, not his email service?
--
Ron Sommer
MS MVP- Windows Live Mail

"Kjw" wrote in message
...

He uses AT&T internet service which strikes out AOL.

"Ron Sommer" wrote:

What email client is he using?
--
Ron Sommer
MS MVP- Windows Live Mail

"Kjw" wrote in message
...
No, he isn't using a Mac. I hate to be a nuisance for repeating myself
but
it
seems like I need to remind others that this is only a problem from him
and
not other correspondents and just to me and not the others he sends it
to
at
the same time. Thanks everyone for trying to figure it out for me.
Apparently, it is just another unexplainable, crazy computer problem.
Thanks
again.

"DMK" wrote:

=?Utf-8?B?S2p3?= wrote in
:

I know this subject has been discussed before but I haven't found
anything that covers my problem. All email I receive from this one
person has the red x if there is a picture in it. BUT, all email I
get with pictures from others works fine. Before you tell me it's on
his end, he also sends it to several other people I know and they
say
theirs has the picutres and NOT the red x. I have checked my
firewall, virus, etc. settings and can not find the problem. It's
strange to me that all email works except the ones from him and that
others gets the same email from him that is sent at the same time
and
theirs has the picture. It seems like if it's a setting on my end,
then why are the others working? Plus, if it's something he's doing,
why does everyone else get it with the picture and not the red x?
Can
anyone explain this? This is weird. Thanks.


By any chance is he on a Macintosh computer? Some older systems do
not
append a file suffix ".jpg" so A Windows system has no way of defining
what it is unless there is personal intervention in correcting the
filename.

If on a Mac his system may also be encoding the file differently
before
attaching for purposes of sending via e-mail.

If you are seeing the red 'x' that may also mean your security
settings
are too high and OE is preventing them from displaying. Now I see you
said you checked those but try checking again.

OE is dependant on IE so your security settings for IE would be where
to
look.

Also while you may see a red x in the display pane, are the images
actually attached there and can you save them to disk to view that
way?

.

.

.

That, I don't know but it works for some but not for me whatever he uses.

"Ron Sommer" wrote:

What is his email program, not his email service?
--
Ron Sommer
MS MVP- Windows Live Mail

"Kjw" wrote in message
...

He uses AT&T internet service which strikes out AOL.

"Ron Sommer" wrote:

What email client is he using?
--
Ron Sommer
MS MVP- Windows Live Mail

"Kjw" wrote in message
...
No, he isn't using a Mac. I hate to be a nuisance for repeating myself
but
it
seems like I need to remind others that this is only a problem from him
and
not other correspondents and just to me and not the others he sends it
to
at
the same time. Thanks everyone for trying to figure it out for me.
Apparently, it is just another unexplainable, crazy computer problem.
Thanks
again.

"DMK" wrote:

=?Utf-8?B?S2p3?= wrote in
:

I know this subject has been discussed before but I haven't found
anything that covers my problem. All email I receive from this one
person has the red x if there is a picture in it. BUT, all email I
get with pictures from others works fine. Before you tell me it's on
his end, he also sends it to several other people I know and they
say
theirs has the picutres and NOT the red x. I have checked my
firewall, virus, etc. settings and can not find the problem. It's
strange to me that all email works except the ones from him and that
others gets the same email from him that is sent at the same time
and
theirs has the picture. It seems like if it's a setting on my end,
then why are the others working? Plus, if it's something he's doing,
why does everyone else get it with the picture and not the red x?
Can
anyone explain this? This is weird. Thanks.


By any chance is he on a Macintosh computer? Some older systems do
not
append a file suffix ".jpg" so A Windows system has no way of defining
what it is unless there is personal intervention in correcting the
filename.

If on a Mac his system may also be encoding the file differently
before
attaching for purposes of sending via e-mail.

If you are seeing the red 'x' that may also mean your security
settings
are too high and OE is preventing them from displaying. Now I see you
said you checked those but try checking again.

OE is dependant on IE so your security settings for IE would be where
to
look.

Also while you may see a red x in the display pane, are the images
actually attached there and can you save them to disk to view that
way?

.

.

.

Wrong.

Kjw wrote:
He uses AT&T internet service which strikes out AOL.

"Ron Sommer" wrote:

What email client is he using?
--
Ron Sommer
MS MVP- Windows Live Mail

"Kjw" wrote in message
...
No, he isn't using a Mac. I hate to be a nuisance for repeating myself
but
it
seems like I need to remind others that this is only a problem from him
and
not other correspondents and just to me and not the others he sends it
to
at
the same time. Thanks everyone for trying to figure it out for me.
Apparently, it is just another unexplainable, crazy computer problem.
Thanks
again.

"DMK" wrote:

=?Utf-8?B?S2p3?= wrote in
:

I know this subject has been discussed before but I haven't found
anything that covers my problem. All email I receive from this one
person has the red x if there is a picture in it. BUT, all email I
get with pictures from others works fine. Before you tell me it's on
his end, he also sends it to several other people I know and they say
theirs has the picutres and NOT the red x. I have checked my
firewall, virus, etc. settings and can not find the problem. It's
strange to me that all email works except the ones from him and that
others gets the same email from him that is sent at the same time and
theirs has the picture. It seems like if it's a setting on my end,
then why are the others working? Plus, if it's something he's doing,
why does everyone else get it with the picture and not the red x? Can
anyone explain this? This is weird. Thanks.


By any chance is he on a Macintosh computer? Some older systems do not
append a file suffix ".jpg" so A Windows system has no way of defining
what it is unless there is personal intervention in correcting the
filename.

If on a Mac his system may also be encoding the file differently before
attaching for purposes of sending via e-mail.

If you are seeing the red 'x' that may also mean your security settings
are too high and OE is preventing them from displaying. Now I see you
said you checked those but try checking again.

OE is dependant on IE so your security settings for IE would be where
to
look.

Also while you may see a red x in the display pane, are the images
actually attached there and can you save them to disk to view that way?

.

.

Wrong.

Kjw wrote:
He uses AT&T internet service which strikes out AOL.

"Ron Sommer" wrote:

What email client is he using?
--
Ron Sommer
MS MVP- Windows Live Mail

"Kjw" wrote in message
...
No, he isn't using a Mac. I hate to be a nuisance for repeating myself
but
it
seems like I need to remind others that this is only a problem from him
and
not other correspondents and just to me and not the others he sends it
to
at
the same time. Thanks everyone for trying to figure it out for me.
Apparently, it is just another unexplainable, crazy computer problem.
Thanks
again.

"DMK" wrote:

=?Utf-8?B?S2p3?= wrote in
:

I know this subject has been discussed before but I haven't found
anything that covers my problem. All email I receive from this one
person has the red x if there is a picture in it. BUT, all email I
get with pictures from others works fine. Before you tell me it's on
his end, he also sends it to several other people I know and they say
theirs has the picutres and NOT the red x. I have checked my
firewall, virus, etc. settings and can not find the problem. It's
strange to me that all email works except the ones from him and that
others gets the same email from him that is sent at the same time and
theirs has the picture. It seems like if it's a setting on my end,
then why are the others working? Plus, if it's something he's doing,
why does everyone else get it with the picture and not the red x? Can
anyone explain this? This is weird. Thanks.


By any chance is he on a Macintosh computer? Some older systems do not
append a file suffix ".jpg" so A Windows system has no way of defining
what it is unless there is personal intervention in correcting the
filename.

If on a Mac his system may also be encoding the file differently before
attaching for purposes of sending via e-mail.

If you are seeing the red 'x' that may also mean your security settings
are too high and OE is preventing them from displaying. Now I see you
said you checked those but try checking again.

OE is dependant on IE so your security settings for IE would be where
to
look.

Also while you may see a red x in the display pane, are the images
actually attached there and can you save them to disk to view that way?

.

.

In ,
Kjw typed:
If my virus protection was causing this problem, wouldn't I be
getting the Red x with all email I get and not just from this one
person? And that is the way it is, just him and just to me.

It doesn't sound like your AV is the problem, but it's worth checking out if
nothing else seems to help. I haven't seen anything but anecdotal evidence
that AV messes with incoming mail; only outgoing.
Since it's just the one sender, and it's consistant, it could however be
a problem at his end with AV, or his ISP is preventing such images, or your
ISP could too if they were so inclined. Is he using a free account somewhere
to send those? They might be blocking images.

Here's a test you could try if it's feasible: Have someone else that gets
his images OK send one of the ones you cannot read to you and see if you
can read that. If not, then you probably have a problem with file
associations or similar.

Another one: When you receive a "red x", is the file of an appropriate size?
In ohter words, is the image even IN the mail that you receive?
If it's not, then either he has messed up somehow or one of your ISPs is
stripping it out for some reason. Somehow an ISP might be seeing them as
dangerous images and stripping them out, but they SHOULD be teling you if
they do that.
If it IS there, then it's something at your end for sure.
Look at the mail's source code: You should normally see whatever he wrote
to you in the body of the message, plus a lot of meaningless numbers, many
screens worth, that make up the image. In Outlook Express it's CTRL-F3 to
see the code, but I don't know other programs methods. Your Headers don't
look like you're using Outlook Express but maybe WLM or Outlook?
Who is your ISP?
Who is his ISP?
Is the image data present in the e-mail source code when you get a red x?
This is probably the most important question to answer.

Luck,

Twayne



"PA Bear [MS MVP]" wrote:

Disable email scanning by your anti-virus application. It provides
no additional protection, it may be causing the problem, and even
Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against
viruses that are distributed as email attachments. Norton AntiVirus
Auto-Protect scans incoming files as they are saved to your hard
drive, including email and email attachments. Email Scanning is just
another layer on top of this. To make sure that Auto-Protect is
providing the maximum protection, keep Auto-Protect enabled and run
LiveUpdate regularly to ensure that you have the most recent virus
definitions. /QP
http://service1.symantec.com/SUPPORT...02111812533106

• Why you don't need your anti-virus to scan your email

http://thundercloud.net/infoave/tuto...ning/index.htm

--
~PA Bear

Kjw wrote:
Yes, my virus applications are configured to scan my email coming
and going.

Is your anti-virus application configured to scan incoming and
outgoing mail?

Kjw wrote:
Yes, he is forwarding them but no he nor any of the others are AOL
subscribers. Yes, I can send myself one with the graphics showing
and can
receive from others with it showing. But, this is the strange
part, he is
sending these messages all as a group. He and others including
myself all
use the same internet service. The others get these same emails
with the graphics showing. If it was on my end, I wouldn't be
receiving from myself
and others with the graphics showing, would I. Plus, if it was on
his end,
the others that he sent it to at the same time as myself wouldn't
be getting them with the graphics showing, would they? This is
weird. Can anyone explain this?

"PA Bear [MS MVP]" wrote:
Is he Forwarding all of these messages and is he an AOL
subscriber and/or
are the other recipients AOL subscribers?

If you can send yourself an HTML message with embedded graphics
and you can
see the graphics, not a Red X, in the received email, the
problem is NOT
on
your end.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Kjw wrote:
I know this subject has been discussed before but I haven't
found anything
that covers my problem. All email I receive from this one
person has the
red
x if there is a picture in it. BUT, all email I get with
pictures from others works fine. Before you tell me it's on his
end, he also sends it
to
several other people I know and they say theirs has the
picutres and NOT
the red x. I have checked my firewall, virus, etc. settings and
can not
find the problem. It's strange to me that all email works
except the ones
from him and that others gets the same email from him that is
sent at the
same time and theirs has the picture. It seems like if it's a
setting on
my
end, then why are the others working? Plus, if it's something
he's doing,
why does everyone else get it with the picture and not the red
x? Can anyone explain this? This is weird. Thanks.

.

.

.



--
--
Life is the only real counselor; wisdom unfiltered
through personal experience does not become a
part of the moral tissue.

In ,
Kjw typed:
If my virus protection was causing this problem, wouldn't I be
getting the Red x with all email I get and not just from this one
person? And that is the way it is, just him and just to me.

It doesn't sound like your AV is the problem, but it's worth checking out if
nothing else seems to help. I haven't seen anything but anecdotal evidence
that AV messes with incoming mail; only outgoing.
Since it's just the one sender, and it's consistant, it could however be
a problem at his end with AV, or his ISP is preventing such images, or your
ISP could too if they were so inclined. Is he using a free account somewhere
to send those? They might be blocking images.

Here's a test you could try if it's feasible: Have someone else that gets
his images OK send one of the ones you cannot read to you and see if you
can read that. If not, then you probably have a problem with file
associations or similar.

Another one: When you receive a "red x", is the file of an appropriate size?
In ohter words, is the image even IN the mail that you receive?
If it's not, then either he has messed up somehow or one of your ISPs is
stripping it out for some reason. Somehow an ISP might be seeing them as
dangerous images and stripping them out, but they SHOULD be teling you if
they do that.
If it IS there, then it's something at your end for sure.
Look at the mail's source code: You should normally see whatever he wrote
to you in the body of the message, plus a lot of meaningless numbers, many
screens worth, that make up the image. In Outlook Express it's CTRL-F3 to
see the code, but I don't know other programs methods. Your Headers don't
look like you're using Outlook Express but maybe WLM or Outlook?
Who is your ISP?
Who is his ISP?
Is the image data present in the e-mail source code when you get a red x?
This is probably the most important question to answer.

Luck,

Twayne



"PA Bear [MS MVP]" wrote:

Disable email scanning by your anti-virus application. It provides
no additional protection, it may be causing the problem, and even
Symantec says it's not necessary:

QP
Disabling Email Scanning does not leave you unprotected against
viruses that are distributed as email attachments. Norton AntiVirus
Auto-Protect scans incoming files as they are saved to your hard
drive, including email and email attachments. Email Scanning is just
another layer on top of this. To make sure that Auto-Protect is
providing the maximum protection, keep Auto-Protect enabled and run
LiveUpdate regularly to ensure that you have the most recent virus
definitions. /QP
http://service1.symantec.com/SUPPORT...02111812533106

• Why you don't need your anti-virus to scan your email

http://thundercloud.net/infoave/tuto...ning/index.htm

--
~PA Bear

Kjw wrote:
Yes, my virus applications are configured to scan my email coming
and going.

Is your anti-virus application configured to scan incoming and
outgoing mail?

Kjw wrote:
Yes, he is forwarding them but no he nor any of the others are AOL
subscribers. Yes, I can send myself one with the graphics showing
and can
receive from others with it showing. But, this is the strange
part, he is
sending these messages all as a group. He and others including
myself all
use the same internet service. The others get these same emails
with the graphics showing. If it was on my end, I wouldn't be
receiving from myself
and others with the graphics showing, would I. Plus, if it was on
his end,
the others that he sent it to at the same time as myself wouldn't
be getting them with the graphics showing, would they? This is
weird. Can anyone explain this?

"PA Bear [MS MVP]" wrote:
Is he Forwarding all of these messages and is he an AOL
subscriber and/or
are the other recipients AOL subscribers?

If you can send yourself an HTML message with embedded graphics
and you can
see the graphics, not a Red X, in the received email, the
problem is NOT
on
your end.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Kjw wrote:
I know this subject has been discussed before but I haven't
found anything
that covers my problem. All email I receive from this one
person has the
red
x if there is a picture in it. BUT, all email I get with
pictures from others works fine. Before you tell me it's on his
end, he also sends it
to
several other people I know and they say theirs has the
picutres and NOT
the red x. I have checked my firewall, virus, etc. settings and
can not
find the problem. It's strange to me that all email works
except the ones
from him and that others gets the same email from him that is
sent at the
same time and theirs has the picture. It seems like if it's a
setting on
my
end, then why are the others working? Plus, if it's something
he's doing,
why does everyone else get it with the picture and not the red
x? Can anyone explain this? This is weird. Thanks.

.

.

.



--
--
Life is the only real counselor; wisdom unfiltered
through personal experience does not become a
part of the moral tissue.

In ,
PA Bear [MS MVP] typed:
Wrong.

Why would that be "wrong"? Clarification?

Twayne


Kjw wrote:
He uses AT&T internet service which strikes out AOL.

"Ron Sommer" wrote:

What email client is he using?
--
Ron Sommer
MS MVP- Windows Live Mail

"Kjw" wrote in message
...
No, he isn't using a Mac. I hate to be a nuisance for repeating
myself but
it
seems like I need to remind others that this is only a problem
from him and
not other correspondents and just to me and not the others he
sends it to
at
the same time. Thanks everyone for trying to figure it out for me.
Apparently, it is just another unexplainable, crazy computer
problem. Thanks
again.

"DMK" wrote:

=?Utf-8?B?S2p3?= wrote in
:

I know this subject has been discussed before but I haven't found
anything that covers my problem. All email I receive from this
one person has the red x if there is a picture in it. BUT, all
email I get with pictures from others works fine. Before you
tell me it's on his end, he also sends it to several other
people I know and they say theirs has the picutres and NOT the
red x. I have checked my firewall, virus, etc. settings and can
not find the problem. It's strange to me that all email works
except the ones from him and that others gets the same email
from him that is sent at the same time and theirs has the
picture. It seems like if it's a setting on my end, then why are
the others working? Plus, if it's something he's doing, why does
everyone else get it with the picture and not the red x? Can
anyone explain this? This is weird. Thanks.


By any chance is he on a Macintosh computer? Some older systems
do not append a file suffix ".jpg" so A Windows system has no way
of defining what it is unless there is personal intervention in
correcting the filename.

If on a Mac his system may also be encoding the file differently
before attaching for purposes of sending via e-mail.

If you are seeing the red 'x' that may also mean your security
settings are too high and OE is preventing them from displaying.
Now I see you said you checked those but try checking again.

OE is dependant on IE so your security settings for IE would be
where to
look.

Also while you may see a red x in the display pane, are the images
actually attached there and can you save them to disk to view
that way?

.

.



--
--
Life is the only real counselor; wisdom unfiltered
through personal experience does not become a
part of the moral tissue.