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#1
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Our COO and his secretary share his calendar. She has noticed a lot of odd
things going on for quite awhile now. He was once on 2007 and she was on 2003 and we thought that was the problem and put him back on 2003, however, his calendar still keeps changing items. Here is what it does: There are meetings falling off and duplicate meetings and even a couple of meetings that changed times. The recurring meetings that his secretary deleted and re-entered to end at the end of the calendar year have reappeared, but the COO deleted some of them as he noticed them. Not sure if he deleted the one that reappeared or the new ones that she entered so she can't delete either and feel like nothing will be lost. Any suggestions or solutions? |
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#2
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is the coo syncing with a handheld device? that will cause at least some of
the things you are reporting. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "TJAC" wrote in message ... Our COO and his secretary share his calendar. She has noticed a lot of odd things going on for quite awhile now. He was once on 2007 and she was on 2003 and we thought that was the problem and put him back on 2003, however, his calendar still keeps changing items. Here is what it does: There are meetings falling off and duplicate meetings and even a couple of meetings that changed times. The recurring meetings that his secretary deleted and re-entered to end at the end of the calendar year have reappeared, but the COO deleted some of them as he noticed them. Not sure if he deleted the one that reappeared or the new ones that she entered so she can't delete either and feel like nothing will be lost. Any suggestions or solutions? |
#3
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Yes, he did have a Treo but I think it may be an iphone now, but I'm not
positive. It does seem that there are more problems when he has been out of the office. What problems specifically will this cause so that we can prove to him that is the cause? Thank you! We've searched for some sort of answer for a long time. Would having the COO use 2007 and his secretary on 2003 cause problems with calendar sharing as well? "Diane Poremsky [MVP]" wrote: is the coo syncing with a handheld device? that will cause at least some of the things you are reporting. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "TJAC" wrote in message ... Our COO and his secretary share his calendar. She has noticed a lot of odd things going on for quite awhile now. He was once on 2007 and she was on 2003 and we thought that was the problem and put him back on 2003, however, his calendar still keeps changing items. Here is what it does: There are meetings falling off and duplicate meetings and even a couple of meetings that changed times. The recurring meetings that his secretary deleted and re-entered to end at the end of the calendar year have reappeared, but the COO deleted some of them as he noticed them. Not sure if he deleted the one that reappeared or the new ones that she entered so she can't delete either and feel like nothing will be lost. Any suggestions or solutions? |
#4
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mixed versions causes some issues, but syncing is worse. Make sure you have
the exchange server and outlook fully updated - there have been some fixes released that address these problems. also, did you check the calendar in table view? http://support.microsoft.com/kb/958781 -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "TJAC" wrote in message ... Yes, he did have a Treo but I think it may be an iphone now, but I'm not positive. It does seem that there are more problems when he has been out of the office. What problems specifically will this cause so that we can prove to him that is the cause? Thank you! We've searched for some sort of answer for a long time. Would having the COO use 2007 and his secretary on 2003 cause problems with calendar sharing as well? "Diane Poremsky [MVP]" wrote: is the coo syncing with a handheld device? that will cause at least some of the things you are reporting. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "TJAC" wrote in message ... Our COO and his secretary share his calendar. She has noticed a lot of odd things going on for quite awhile now. He was once on 2007 and she was on 2003 and we thought that was the problem and put him back on 2003, however, his calendar still keeps changing items. Here is what it does: There are meetings falling off and duplicate meetings and even a couple of meetings that changed times. The recurring meetings that his secretary deleted and re-entered to end at the end of the calendar year have reappeared, but the COO deleted some of them as he noticed them. Not sure if he deleted the one that reappeared or the new ones that she entered so she can't delete either and feel like nothing will be lost. Any suggestions or solutions? |
#5
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Delayed response, but we've been applying the patch and testing for awhile.
Patch was applied, but the problem is still occurring. No, the items do not show up in the category view. Another example from the other day, his administrative assistant blocked off half an hour for travel time on his calendar, then the meeting, then blocked off another half hour for travel back to the office. When the COO went to make an appointment, the meeting wasn't there, but both travel times were still blocked off. He made another appointment not knowing there had been one in it's place, now being double booked. He has his assistant set up as owner. We are really confused by all of this and can't find any reason why they are the only ones having problems. We've sat with her and she sets up meetings correctly. Any other ideas?? Thanks for all your help so far! "Diane Poremsky [MVP]" wrote: mixed versions causes some issues, but syncing is worse. Make sure you have the exchange server and outlook fully updated - there have been some fixes released that address these problems. also, did you check the calendar in table view? http://support.microsoft.com/kb/958781 -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "TJAC" wrote in message ... Yes, he did have a Treo but I think it may be an iphone now, but I'm not positive. It does seem that there are more problems when he has been out of the office. What problems specifically will this cause so that we can prove to him that is the cause? Thank you! We've searched for some sort of answer for a long time. Would having the COO use 2007 and his secretary on 2003 cause problems with calendar sharing as well? "Diane Poremsky [MVP]" wrote: is the coo syncing with a handheld device? that will cause at least some of the things you are reporting. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "TJAC" wrote in message ... Our COO and his secretary share his calendar. She has noticed a lot of odd things going on for quite awhile now. He was once on 2007 and she was on 2003 and we thought that was the problem and put him back on 2003, however, his calendar still keeps changing items. Here is what it does: There are meetings falling off and duplicate meetings and even a couple of meetings that changed times. The recurring meetings that his secretary deleted and re-entered to end at the end of the calendar year have reappeared, but the COO deleted some of them as he noticed them. Not sure if he deleted the one that reappeared or the new ones that she entered so she can't delete either and feel like nothing will be lost. Any suggestions or solutions? |
#6
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if they aren't showing up in category view the cause is likely something
else. Can he stop syncing for a few days to see if the problems stop? I believe it is related to syncing - have him disable two way sync to see if the problems stop. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Let's Really Fix Outlook 2010 http://forums.slipstick.com/forumdisplay.php?f=34 "TJAC" wrote in message ... Delayed response, but we've been applying the patch and testing for awhile. Patch was applied, but the problem is still occurring. No, the items do not show up in the category view. Another example from the other day, his administrative assistant blocked off half an hour for travel time on his calendar, then the meeting, then blocked off another half hour for travel back to the office. When the COO went to make an appointment, the meeting wasn't there, but both travel times were still blocked off. He made another appointment not knowing there had been one in it's place, now being double booked. He has his assistant set up as owner. We are really confused by all of this and can't find any reason why they are the only ones having problems. We've sat with her and she sets up meetings correctly. Any other ideas?? Thanks for all your help so far! "Diane Poremsky [MVP]" wrote: mixed versions causes some issues, but syncing is worse. Make sure you have the exchange server and outlook fully updated - there have been some fixes released that address these problems. also, did you check the calendar in table view? http://support.microsoft.com/kb/958781 -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "TJAC" wrote in message ... Yes, he did have a Treo but I think it may be an iphone now, but I'm not positive. It does seem that there are more problems when he has been out of the office. What problems specifically will this cause so that we can prove to him that is the cause? Thank you! We've searched for some sort of answer for a long time. Would having the COO use 2007 and his secretary on 2003 cause problems with calendar sharing as well? "Diane Poremsky [MVP]" wrote: is the coo syncing with a handheld device? that will cause at least some of the things you are reporting. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "TJAC" wrote in message ... Our COO and his secretary share his calendar. She has noticed a lot of odd things going on for quite awhile now. He was once on 2007 and she was on 2003 and we thought that was the problem and put him back on 2003, however, his calendar still keeps changing items. Here is what it does: There are meetings falling off and duplicate meetings and even a couple of meetings that changed times. The recurring meetings that his secretary deleted and re-entered to end at the end of the calendar year have reappeared, but the COO deleted some of them as he noticed them. Not sure if he deleted the one that reappeared or the new ones that she entered so she can't delete either and feel like nothing will be lost. Any suggestions or solutions? |
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