Unable to load free/busy information
 

Hi,

We run Exchange Server 2003 SP2 and Outlook 2007 SP1 on the clients.

For one user, and only one, there is a recurring appointment with a reminder
that keeps poping even though he clicks to dismiss it.

This user has his calendar shared to his assistant and when she tries to add
a appointment in the shared calendar she gets the "Unable to load free/busy
information" message.

I tried to start Outlook with the /CleanFreeBusy command-line switch on this
user computer but I got a message saying that Outlook was unable to clean
Free/Busy data on the server.

Any help ?

Thanks.

ThePro

Unable to load free/busy information
 

These are 2 issues. Try /cleanreminders first.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"ThePro" wrote in message
...
Hi,

We run Exchange Server 2003 SP2 and Outlook 2007 SP1 on the clients.

For one user, and only one, there is a recurring appointment with a
reminder that keeps poping even though he clicks to dismiss it.

This user has his calendar shared to his assistant and when she tries to
add a appointment in the shared calendar she gets the "Unable to load
free/busy information" message.

I tried to start Outlook with the /CleanFreeBusy command-line switch on
this user computer but I got a message saying that Outlook was unable to
clean Free/Busy data on the server.

Any help ?

Thanks.

ThePro

Unable to load free/busy information
 

Hi,

It *was* the same issue.

There was an appointment showing in the "Recuring appointments" view but not
showing in the regular view. I deleted it and BOTH problems went away.

ThePro

"Roady [MVP]" wrote:
These are 2 issues. Try /cleanreminders first.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"ThePro" wrote in message
...
Hi,

We run Exchange Server 2003 SP2 and Outlook 2007 SP1 on the clients.

For one user, and only one, there is a recurring appointment with a
reminder that keeps poping even though he clicks to dismiss it.

This user has his calendar shared to his assistant and when she tries to
add a appointment in the shared calendar she gets the "Unable to load
free/busy information" message.

I tried to start Outlook with the /CleanFreeBusy command-line switch on
this user computer but I got a message saying that Outlook was unable to
clean Free/Busy data on the server.

Any help ?

Thanks.

ThePro

Unable to load free/busy information
 

Let me rephrase myself;
You're original attempt to solve it applies to a different issue than you
were trying to solve.

Good to hear you've got it solved and that you posted back your ultimate
solution.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"ThePro" wrote in message
...
Hi,

It *was* the same issue.

There was an appointment showing in the "Recuring appointments" view but
not showing in the regular view. I deleted it and BOTH problems went away.

ThePro

"Roady [MVP]" wrote:
These are 2 issues. Try /cleanreminders first.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"ThePro" wrote in message
...
Hi,

We run Exchange Server 2003 SP2 and Outlook 2007 SP1 on the clients.

For one user, and only one, there is a recurring appointment with a
reminder that keeps poping even though he clicks to dismiss it.

This user has his calendar shared to his assistant and when she tries to
add a appointment in the shared calendar she gets the "Unable to load
free/busy information" message.

I tried to start Outlook with the /CleanFreeBusy command-line switch on
this user computer but I got a message saying that Outlook was unable to
clean Free/Busy data on the server.

Any help ?

Thanks.

ThePro