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#1
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When making an appointment in calendar, I recently started to receive an
error message saying "unable to save free/busy information; unable to open free/busy information". I went to the MS help site and it said to run "outlook.exe/cleanfreebusy" program". I tried to, but I got a message saying "Microsoft cannot find outlook.exe/cleanfreebusy". Does anyone know what my next step should be to correct this? Thanks! |
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#2
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....the correct entry should be:
"C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE" /cleanfreebusy ....but this is based on your version of Outlook... "Alison" wrote in message ... When making an appointment in calendar, I recently started to receive an error message saying "unable to save free/busy information; unable to open free/busy information". I went to the MS help site and it said to run "outlook.exe/cleanfreebusy" program". I tried to, but I got a message saying "Microsoft cannot find outlook.exe/cleanfreebusy". Does anyone know what my next step should be to correct this? Thanks! |
#3
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I'm not sure what you mean - when I entered what you wrote it (under the
"run" window) it just opened outlook again. Alison "Ivan T Williams" wrote: ....the correct entry should be: "C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE" /cleanfreebusy ....but this is based on your version of Outlook... "Alison" wrote in message ... When making an appointment in calendar, I recently started to receive an error message saying "unable to save free/busy information; unable to open free/busy information". I went to the MS help site and it said to run "outlook.exe/cleanfreebusy" program". I tried to, but I got a message saying "Microsoft cannot find outlook.exe/cleanfreebusy". Does anyone know what my next step should be to correct this? Thanks! |
#4
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Alison wrote:
When making an appointment in calendar, I recently started to receive an error message saying "unable to save free/busy information; unable to open free/busy information". I went to the MS help site and it said to run "outlook.exe/cleanfreebusy" program". I tried to, but I got a message saying "Microsoft cannot find outlook.exe/cleanfreebusy". Does anyone know what my next step should be to correct this? Thanks! You need a space between "outlook.exe" and "/cleanfreebusy" -- Brian Tillman |
#5
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Alison wrote:
I'm not sure what you mean - when I entered what you wrote it (under the "run" window) it just opened outlook again. And that's what it should have done, but with regenerated free/busy information. -- Brian Tillman |
#6
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I added the space as you suggested and it opened Outlook, but also gave this
message: "Unable to clean your free/busy information on the server". Next thoughts would be appreciated! Alison "Brian Tillman" wrote: Alison wrote: When making an appointment in calendar, I recently started to receive an error message saying "unable to save free/busy information; unable to open free/busy information". I went to the MS help site and it said to run "outlook.exe/cleanfreebusy" program". I tried to, but I got a message saying "Microsoft cannot find outlook.exe/cleanfreebusy". Does anyone know what my next step should be to correct this? Thanks! You need a space between "outlook.exe" and "/cleanfreebusy" -- Brian Tillman |
#7
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Alison wrote:
I added the space as you suggested and it opened Outlook, but also gave this message: "Unable to clean your free/busy information on the server". Time to talk to the Exchange administrator, if your account is an Exchange account. -- Brian Tillman |
#8
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I'm sorry, I feel pretty stupid for asking, but what or who is the Exchange
administrator and how do I find out if I have an exchange account? Thanks Alison "Brian Tillman" wrote: Alison wrote: I added the space as you suggested and it opened Outlook, but also gave this message: "Unable to clean your free/busy information on the server". Time to talk to the Exchange administrator, if your account is an Exchange account. -- Brian Tillman |
#9
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Alison wrote:
I'm sorry, I feel pretty stupid for asking, but what or who is the Exchange administrator and how do I find out if I have an exchange account? If you have to ask, then you don't have an Exchange account. To where are you publishing your free/busy information? If you don't use Exchange, publishing free/busy is far less useful, since no one else can see the data (unless you have a web site set up to receive that data). -- Brian Tillman |
#10
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I have no idea what you are referring to. The "free/busy" message only
started recently with Outlook. I just use the Calendar for appointments, and it coordinates with my HP iPaq (handheld). So I'm not really sure what you are referring to or what "free/busy" even is! Thanks Alison "Brian Tillman" wrote: Alison wrote: I'm sorry, I feel pretty stupid for asking, but what or who is the Exchange administrator and how do I find out if I have an exchange account? If you have to ask, then you don't have an Exchange account. To where are you publishing your free/busy information? If you don't use Exchange, publishing free/busy is far less useful, since no one else can see the data (unless you have a web site set up to receive that data). -- Brian Tillman |
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