Outlook does not control what mail programs are supported - the mail providers do, which is why I advised you to check with Juno.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Linda Gannon asked:

| Juno finally responded that I need to upgrade my Juno account (from
| the free one) in order to use Microsoft Outlook. Thanks for your
| response. And YES I did do a search in Juno, however the statement
| "After June 1, 2004, if you are Juno Free member, you will need to
| connect to the Web to read and write email through Email on the Web"
| did not make it clear - to me anyway - that I couldn't use their pop
| and stmp server to see my email in Outlook.
|
| I don't know why respondents feel the need to treat people with such
| nastiness when they post a question and assume they did no research
| ahead of time. I stated in my original post that I had spent much
| time researching in the Outlook help section.
|
| "Vanguard" wrote:
|
|| "Linda Gannon" wrote in message
|| ...
|||
||| Milly Staples wrote:
|||
|||| Linda Gannon asked:
||||
||||| Following directions to use Microsoft Outlook to view my Juno
||||| webmail. Test settings failed. No instructions on what to do
||||| next.
||||| Anybody have this problem?
||||
||
|||| Juno mail is not supported in Outlook AFAIR - check with Juno.
|||
||| Well, according to the Microsoft Help section in Outlook 2003, Juno
||| is
||| supported.
||| I did a search in the help section of Outlook using "web mail" and
||| came up
||| with the demo "Set up your Internet e-mail account to work with
||| Outlook". I
||| followed the instructions which were specific for Juno (there were
||| detailed
||| instructions for about a dozen different Internet web email sites)
||| but still
||| am getting the same error messages as others on this forum.
|||
||| I emailed Juno 2 days ago but am still waiting for a response.
||
|| If your only access to your Juno account is through webmail, no
|| Microsoft e-mail client will work with it. The webmail support in
|| Outlook [Express] is for WebDAV scripting over HTTP to Microsoft's
|| own mail servers, not to anyone else's webmail servers. When you
|| define an HTTP account in Outlook [Express], you can only define a
|| Hotmail account. Microsoft knows how to interpret the WebDAV
|| scripting used in its e-mail clients to its mail server. However,
|| WebDAV access to free Hotmail accounts was terminated a long time
|| ago so now even Microsoft's e-mail clients cannot access new *free*
|| Hotmail accounts (and users that want that access using will need to
|| PAY to upgrade their Hotmail account).
||
|| You must have an account with Juno that provides for access to their
|| POP and SMTP mail servers to use local e-mail clients; otherwise, all
|| you probably get with the freebie account is webmail access (i.e.,
|| via browser). You will have to PAY to upgrade from a freebie
|| account at Juno to get access to their POP and SMTP mail servers so
|| that you can then use *any* local e-mail client to access your
|| account at Juno. Did you even bother to search through Juno's online
|| help pages? Took me all of under a minute to find:
||
|| "After June 1, 2004, if you are Juno Free member, you will need to
|| connect to the Web to read and write email through Email on the Web."