Milly,
I seem to be having the same problem as the other person.
My computer person backup my files, then did a restore. I went to the cd
where the files were backed up, did a search for .pst files and found one. I
dragged it to my C;drive, under my documents. Opened up outlook, then
file-open- outlook date file. Browsed to my doucments on the c drive, and
when I click on the outlook file I transferred it states it is not a data
file.
Any idea what I am doing wrong, or how I can get the contacts onto the newly
installed outlook. Thanks

Bob Speed

"Milly Staples [MVP - Outlook]" wrote:

Never import a .pst file into Outlook unless you want lost and corrupt data.

Look for a file with a .pst extension (you cannot rename something else to .pst and expect your data to magically appear) using windows search and enable searching hidden files/folders. Once found, copy the file to your hard drive but do NOT overwrite your current .pst file. Place it in My Documents to ensure it gets backed up. Then, open Outlook and use File-Open-Outlook Data File. Browse to your saved .pst file in My Documents and open it.


--
Milly Staples [MVP - Outlook]

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After furious head scratching, Darla asked:

| I did an entire computer back up on an external hard drive using
| Norton Ghost, then low and behold the computer basically crashed
| three weeks later. I have no clue how to retrieve the contacts from
| the back up. I've found a few files, i.e..archive, outlook and
| outlook 1 which are office data files, then I also have a file called
| extend.dat - no clue what that is. I've tried to import these files
| but Outlook tells me that they are not .pst files (I've even tried
| adding an extension .pst) Any help would be greatly appreciated.