Hmmm, if he right clicks on his Contacts folder and chooses Properties, is
the "Show this folder as an email address book" box checked on the Outlook
Address Book tab?

"Louise" wrote in message
news
A colleague of mine has created some Contacts and when you e-mail direct
from
the Contacts window using the 'send e-mail to contact' icon, it works
fine.

However, when you go into create a new message, click onto To and select
Contacts, they don't appear? The only thing you can see are his
distribution
lists.

Any idea how this has happened and how do we rectify it??