Sounds like the problem is not with Outlook per se, but with the Blackberry software and the contacts it is syncing to Outlook. That's not a problem I can help with. You might be able to fix each contact by opening it in Outlook and making sure it has a valid and correct email address.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"sherrycp" wrote in message ...
Sue, thanks. I'm on Outlook 2000. I did that, but then I have problems with
my BlackBerry. When I add a contact to my address book via BlackBerry, then
when I email them later from Outlook, I get an "Operation Failed" message.
The only way to fix that is to put Global on the top of the search order.
--
Sherry


"Sue Mosher [MVP-Outlook]" wrote:

You didn't say what version of Outlook you're using or what the address list sort order currently is. It's pretty obvious, I think, that if you want it to search your personal contacts first, that list needs to be at the top of the search order.

"sherrycp" wrote in message ...
I used to be able to type in the To: field a person's name. If it was someone
at my company it pulled up their address (making the name and bold and
underlining it) from the global directory and if it was a family member and I
typed just a nickname, it pulled their address from the personal address
book. Then when I just got my new BlackBerry, my Outlook wouldn't recognize
names I added using the BlackBerry lookup function. To fix that I had to
change the order of my address books (under Tools, Services, Addressing)..But
now when I type a nickname it won't search my personal address book without
me taking more steps to actually choose the personal list.

Does anyone know a way to get me back where I used to be?