ALMOST THERE !!!

Using advice and hints from this thread I have finally got Outlook receiving
and sending mail. I had no idea that there was more than one configuration
that could be installed, and the CD apparently installed the wrong one.

Ths last issue seems simple but is a bugger. I have an outgoing email stuck
in my outbox and it won't go away. It was placed there using the "send"
command in a previous configuration as I was troubleshooting the previous
problems. If I click on it and try to delete it, I get a message returned
"The MAPI spooler has already begun transmitting This message." I have tried
every way known to delete the message and nothing works. I tried
disconnecting from the Internet and still get the message. I tried deleting
the mapi32.dll files and Outlook continues to show the file and try to send
it. Finally, I did a Google search and found that thousands of users have
had the same problem. I haven't found a fix yet. My trusted support here
Mr. Valentine even posted a reply to a user so Ifigured I was home free. It
involved setting up a mail client and running a file C:\Progrem
Files\Office\Outlook.exe......but I never could figure out how to get the
command line to work. I don't know whether my machine is configured
differently or whether I just don't know enough about running command lines
(I guess it's from the "run" option in Windows??, but I get a returned
message "can't find the program C:\Program. I tried C:\Program_files
thinking it needed a DOS-like syntax and still didn't work.

Here's the deal. I have essentially nothing that I want to save in my
Outlook at this time. Is there some way that I can just start over, knowing
what I learned, to get rid of the message in my in-box? Will deleting my
..pst file get rid of it? I can do that and then reinstall Office if
necessary to get it back. Sounds like lots of work, but I haven't gotten a
quick fix yet.

Thanks

"Russ Valentine [MVP-Outlook]" wrote:

You have installed a completely different version of Outlook and failed to
configure its mail transports correctly. Read this and decide which version
you meant to install, then do so.
http://www.slipstick.com/outlook/choosingmode.htm

--
Russ Valentine
[MVP-Outlook]
"Lee Beck" wrote in message
...
The http://www.howto-outlook.com/Howto/backupandrestore.htm location gave
me
the roadmap to recovering my .pst file and getting my address book back.
Thanks!

However, I still can't get Outlook to work on my new computer. I
installed
Office on the revived old computer, so I'll be ready to repopulate my
contacts when I get my NEW computer to work with Office.

I completely uninstalled NSW using the utilities from the Symantec
website.
I then uninstalled/reinstalled Office, and it's still doing the same
things
(won't receive or send mail, hangs while checking for mail). The other
strange thing is that my previous Outlook installation and the reinstalled
Outlook on the old computer (different drive than the one that crashed -
and
new Wiondows install) has the familiar Tools/Accounts menu option. There
is
no "Accounts" option on any of the installs/reinstalls on the new
computer.
Instead there is a Tools/Services option which is where I configure my
POP3
settings.

The other major difference is that my new computer is running Windows
Media
Center. The old one is Windows Professional.

So I've uninstalled NSW. Where do I go from here to get Outlook working?

Thanks

"Russ Valentine [MVP-Outlook]" wrote:

The file you need is your Personal Folders file (*.pst) It's where all
the
mail, calendar, contacts etc are stored.

Take a look at these pages for info on Outlook data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/as...771141033.aspx


--
Russ Valentine
[MVP-Outlook]
"Lee Beck" wrote in message
...
I'm recovering after a computer crash and have a couple of problems
concerning Outlook. First, I need to know which files I need to
recover
that
contain my personal info like contacts and email mailbox contents. I
can't
get a copy of Outlook installed at present (next problem described
below),
but I can see my program files and folders from my crashed copy of XP
and
HDD. I have the drive hooked up to a different computer.

When the old computer died I bought a Dell E-510. I installed Office
2000
but can't configure Office 2000. The program installs but will not
send
or
receive email. I have a Verizon DSL account and their technical
support
took
control of my computer remotely (with my permission) and verified that
my
settings are correct. They concluded that I have a Microsoft issue and
to
contact MSFT tech support.

I think from some internet browsing that my problems may be related to
Symantic SystemWorks that I also have installed on my computer prior to
the
Office installation. I will uninstall that and see if it helps my
Office
installation.

Another option, but I will need help on this one, would be to copy all
necessary files from my revived HDD. SP is dead on it, but most of my
data
files survived. I'm assuming that I can't just copy my Office folders
from
my Programs directory. Is there some other way to export my previously
running Outlook application from my old HDD en toto? I have the Office
install CD but have used it twice to uninstall/repair/reinstall Office
and
have reconfigured Outlook several times and there is some reason that
it
isn't working.

As mentioned, I'll first remove SystemWorks and try to reinstall
Outlook
on
my new machine. If that works, then I'll just need to recover my
personal
stuff from my old Outlook files. If it doesn't work, then I'd like to
know
how to get my old files, program and all, copied to my new HDD.

Thanks