The
http://www.howto-outlook.com/Howto/backupandrestore.htm location gave me
the roadmap to recovering my .pst file and getting my address book back.
Thanks!
However, I still can't get Outlook to work on my new computer. I installed
Office on the revived old computer, so I'll be ready to repopulate my
contacts when I get my NEW computer to work with Office.
I completely uninstalled NSW using the utilities from the Symantec website.
I then uninstalled/reinstalled Office, and it's still doing the same things
(won't receive or send mail, hangs while checking for mail). The other
strange thing is that my previous Outlook installation and the reinstalled
Outlook on the old computer (different drive than the one that crashed - and
new Wiondows install) has the familiar Tools/Accounts menu option. There is
no "Accounts" option on any of the installs/reinstalls on the new computer.
Instead there is a Tools/Services option which is where I configure my POP3
settings.
The other major difference is that my new computer is running Windows Media
Center. The old one is Windows Professional.
So I've uninstalled NSW. Where do I go from here to get Outlook working?
Thanks
"Russ Valentine [MVP-Outlook]" wrote:
The file you need is your Personal Folders file (*.pst) It's where all the
mail, calendar, contacts etc are stored.
Take a look at these pages for info on Outlook data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/as...771141033.aspx
--
Russ Valentine
[MVP-Outlook]
"Lee Beck" wrote in message
...
I'm recovering after a computer crash and have a couple of problems
concerning Outlook. First, I need to know which files I need to recover
that
contain my personal info like contacts and email mailbox contents. I can't
get a copy of Outlook installed at present (next problem described below),
but I can see my program files and folders from my crashed copy of XP and
HDD. I have the drive hooked up to a different computer.
When the old computer died I bought a Dell E-510. I installed Office 2000
but can't configure Office 2000. The program installs but will not send
or
receive email. I have a Verizon DSL account and their technical support
took
control of my computer remotely (with my permission) and verified that my
settings are correct. They concluded that I have a Microsoft issue and to
contact MSFT tech support.
I think from some internet browsing that my problems may be related to
Symantic SystemWorks that I also have installed on my computer prior to
the
Office installation. I will uninstall that and see if it helps my Office
installation.
Another option, but I will need help on this one, would be to copy all
necessary files from my revived HDD. SP is dead on it, but most of my
data
files survived. I'm assuming that I can't just copy my Office folders
from
my Programs directory. Is there some other way to export my previously
running Outlook application from my old HDD en toto? I have the Office
install CD but have used it twice to uninstall/repair/reinstall Office and
have reconfigured Outlook several times and there is some reason that it
isn't working.
As mentioned, I'll first remove SystemWorks and try to reinstall Outlook
on
my new machine. If that works, then I'll just need to recover my personal
stuff from my old Outlook files. If it doesn't work, then I'd like to
know
how to get my old files, program and all, copied to my new HDD.
Thanks