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Old June 23rd 06, 05:41 PM posted to microsoft.public.outlook.contacts
pearsons_11114
external usenet poster
 
Posts: 4
Default Lost Journal Entries on Upgrade from 2K to 2K3

Well, I wouldn't call it a pressing need, just SOP. In the rest of the of the
software world, when a vendor changes the format of their product, the normal
procedure is to provide a way users to convert existing data. That's usually
pretty critical to retaining any customers. Not so on Planet Microsoft? ;-)
That seems pretty lame. Seriously, I must be missing something here.




"Russ Valentine [MVP-Outlook]" wrote:

Only if you do not still have the original PST file.
If you have some pressing need to convert to the new PST file format in
Outlook 2003, then count on losing your links.
--
Russ Valentine
[MVP-Outlook]
"pearsons_11114" wrote in message
...
I'll dig up the link. In the meantime, how do I find the unlinked journal
entries. Are they deleted?

"Russ Valentine [MVP-Outlook]" wrote:

That would be expected. Not sure what suggestions you were following, but
they were not the right ones. If you need to preserve links, you use the
same PST, not a new one.
--
Russ Valentine
[MVP-Outlook]
"pearsons_11114" wrote in message
news I followed the suggested route and created a new PST, opened the old one
in
Outlook and copied from the old PST to the new. However, all of the
journal
entries associated with each contact are missing. I believe in 2000
Journal
entries had there own entry in the folder tree, but that seems to have
gone
away in 2003. Thanks.






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