Hi -

I don't know if Bob got his problem fixed, but I'm having the same one and I
checked my .pst files. They are all under 60MB. I used the scanpst.exe
program on them anyway. Errors were found and corrected (scanned clean on a
subsequent try). However, Outlook 2003 still won't load. It gets so far and
then just stops responding. I was willing to go so far as to pay Microsoft
the $35 for an e-mail request, but when they tried to gather the data they
needed, it went so far and then stopped responding too.

Jim

" wrote:

Hello Bob,

In your last message you mentioned PST files..

In many occasions, large PST files or PST files with a large number of
subfolders, will cause Outlook to freeze up..

There are a few things you can attempt;

+ Office has a tool which enables you to scan and repair PST files..
scanpst.exe You can search for it using Windows File Search. Make
sure you make a backup copy before repairing any PST files. The scan
should take approx 5 min.. depending on the size of the PST files,
large files (over 1 GB may take longer).

+ If you have any large PST files (over 500MB, although Outlook 2003 is
far better then 2002 in dealing with Large PST files, I would recommend
to keep these files relatively small.. ) I suggest you create a number
of new PST files, and split the large one/s to several small ones.

+ If the above does not work.. I always use the Outlook Detect and
Repair option under Outlooks Help Menu... (Also good to use as routine
house keeping) go to Help - Detect and Repair and let it do it's
thing..

+ I would also recommend, after all the scans and splits of PST files
to create a brand new Outlook Profile and attach the newly created PST
files to the new profile, a new profile is a known cure to many Outlook
mishaps..

Hope this helps.

PatchItS :-/