Take a look here, it may help:
http://support.microsoft.com/default...b;en-us;290684

"whitman 53" wrote in message
...
Every time I try to send/recieve e-mail I get a pop up requesting user
name &
password in outlook. How do I disable this feature?I recently upgraded my
ram
memory and lost my contacts and now this pop up keeps coming up.I had
outlook
set up to auto send recieve every 5 min. and when I open outlook and close
it
. HELP PLEASEFRED