Mich wrote:
"PA Bear" wrote in message
...
Mich wrote:
"PA Bear" wrote in message
...
Outlook express address book damaged please reinstall,
See http://support.microsoft.com/kb/917288/ and
http://www.oehelp.com/OETips.aspx#14 (ignore the title).
his XP search function has stopped working
Not related to the Address Book/OE problem.
--
paste
Mich wrote:
I've already googled the heck out of this, and I am aware of the
security patch issue, BUT
Customer has a computer (little old man, no spyware or virus issues)
XP, with Mcafee internet security suite installed on it, (told him to
dump that)
Outlook express address book damaged please reinstall,
and his XP search function has stopped working,
already have tried to remove and reinstall IE6 and Outlook, Outlook
address book did come back after a repair install of XP but I killed
it by doing Microsoft updates (DOH)!!
(already edited the reg as per Microsoft)
But I at least expected that the file search would come back, It never
did. I'm starting to suspect Mcafee, as at one point I went to delete
the Outlook folder only to see it reappear a few seconds later, That
is a new one for me !
( I was able to delete it in safe mode )
as a temp fix I have installed Thunderbird for his E-mail and Agent
Ransack for his file search,
which for him, he is fine with , but I feel the need to fix it
right.. /paste Been there done that... no luck
To keep track of things, it helps immensely if you include all of
previous message(s) in your replies to the newsgroup. Thank you.
Is MS Outlook (or MS Office) also installed?
Do you have this Registry key?...
HKEY_CURRENT_USER
\Software
\Microsoft
\WAB
\WAB4
If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space)
and is its value set to 1 (one)?
If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of
Office). Change the value to 0 (zero), Address Book should be available
to you and all should be well. (If that DWORD is not present, don't
create it, and don't alter any other DWORD values.)
Note that any changes (additions, deletions, edits) made while sharing
was enabled will not be available (displayed) in Address Book when
sharing is disabled.
cf. http://www.insideoe.com/files/wab.htm#share
http://support.microsoft.com/?kbid=191946
--
Already gone thru that, the address book is not shared, etc,
but thanks for the effort.
1. OLEXP: Error Message: Address Book Failed to Load:
http://support.microsoft.com/default...;EN-US;q269777
2. If "Security Update for Windows XP (KB911567)" is found in Add/Remove
Programs (Show Updates box checked), uninstall it and see if the problem
persists. Mo
http://www.oehelp.com/OETips.aspx#14 (cited earlier; ignore
the title)
his XP search function has stopped working
If still no joy, the machine may be infected with hijackware.
Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware
When all else fails, HijackThis v1.99.1
(
http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your log to
http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.**
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org