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Old May 24th 06, 01:29 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Mich
external usenet poster
 
Posts: 3
Default XP file search and outlook address book not working


"PA Bear" wrote in message
...
Mich wrote:
"PA Bear" wrote in message
...
Outlook express address book damaged please reinstall,

See http://support.microsoft.com/kb/917288/ and
http://www.oehelp.com/OETips.aspx#14 (ignore the title).

his XP search function has stopped working

Not related to the Address Book/OE problem.
--

paste
Mich wrote:
I've already googled the heck out of this, and I am aware of the

security
patch issue, BUT

Customer has a computer (little old man, no spyware or virus issues)
XP, with Mcafee internet security suite installed on it, (told him to
dump that)
Outlook express address book damaged please reinstall,
and his XP search function has stopped working,

already have tried to remove and reinstall IE6 and Outlook, Outlook
address book did come back after a repair install of XP but I killed it
by doing Microsoft updates (DOH)!!
(already edited the reg as per Microsoft)

But I at least expected that the file search would come back, It never
did. I'm starting to suspect Mcafee, as at one point I went to delete

the
Outlook folder only to see it reappear a few seconds later, That is a

new
one for me !
( I was able to delete it in safe mode )

as a temp fix I have installed Thunderbird for his E-mail and Agent
Ransack for his file search,
which for him, he is fine with , but I feel the need to fix it

right..
/paste
Been there done that... no luck


To keep track of things, it helps immensely if you include all of previous
message(s) in your replies to the newsgroup. Thank you.

Is MS Outlook (or MS Office) also installed?

Do you have this Registry key?...

HKEY_CURRENT_USER
\Software
\Microsoft
\WAB
\WAB4

If not, STOP; If so, is there a DWORD named UseOutlook (NB: no space) and

is
its value set to 1 (one)?

If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of Office).
Change the value to 0 (zero), Address Book should be available to you and
all should be well. (If that DWORD is not present, don't create it, and
don't alter any other DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing was
enabled will not be available (displayed) in Address Book when sharing is
disabled.

cf. http://www.insideoe.com/files/wab.htm#share
http://support.microsoft.com/?kbid=191946
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org



Already gone thru that, the address book is not shared, etc,
but thanks for the effort.

Mich...


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