PGP now needs fee for support. Not even possible to post a question.

"Milly Staples [MVP - Outlook]" wrote:

Then I would contact their programmers, inform them of the problem in
detail, and ask that they fix their program to work with Outlook.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Joe asked:

| Yes, I found out it definitely had something to do with PGP Services.
| The "crash on scheduling" problem occurred when the PGP Services was
| loaded, and even when the "Use PGP Email Proxy" is unchecked. When
| PGP Services is stopped, the problem went away. This is only a
| get-around of the problem, not a permanent solution.
|
| In summary, the PGP has the following behavior:
|
| 1. I was using PGP Services ver 9.0.1 and with "Use PGP Email Proxy"
| unchecked. The "crash on scheduling" occurred all the time when PGP
| Services was loaded.
|
| 2. After I updated to PGP Services ver 9.0.6 and with "Use PGP Email
| Proxy" unchecked, the crash went away. However, the Scheduling can
| only check the schedule of other attendees on the first time. If I
| open the second meeting event and check the schedule, the Outlook can
| not read from the exchange server for the schedule. It won't crash
| though.
|
| 3. If PGP Services is stopped (not loaded), then Scheduling works
| properly.
|
| In conclusion, there is still problem in PGP Services.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Have you tried disabling the PGP plugin?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Joe asked:
||
||| It's Office 2003. The outlook.exe version is 11.0.8010.0. The
||| crashed module is MSPST32.DLL, ver 11.0.8001.0. Offset is 0000e8da.
|||
||| I can use outlook to receive, send email normally, and all calender
||| functions seem working properly. It can also send out meeting
||| request properly. The problem occurs when I come back to the view
||| the meeting event (select from Calender view) and try to click the
||| Scheduling tab. It will crash at this point and all the time. The
||| Tracking tab works fine though. I guess when I click the Scheduling
||| tab, the outlook tries to read the calender from all the attendees
||| from the exchange server. It could not be read for some reason, and
||| then it crashes.
|||
||| I have Office SP2 installed. Will this problem have someing to do
||| with the PGP Desktop?
|||
||| Thanks.
|||
||| Joe
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| Don't know since you conveniently forgot to mention your version of
|||| Outlook and when this began happening (e.g., what you
|||| installed/uninstalled/updated just prior to it starting.)
||||
|||| --
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, Joe asked:
||||
||||| When I try to switch to tab Scheduling in the Meeting, the Outlook
||||| always crashed and exit. Running debug, the message "Unhandled
||||| exception in Outlook.exe (MSPST32.DLL) : 0xC0000005 : Access
||||| Violation".
|||||
||||| How can this be fixed?
|||||
||||| Thanks.