It sounds like you need to talk to your admins, only they would know what is
being installed and why, and why it's not working.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Professional Programming Outlook 2007.
Reminder Manager, Extended Reminders, Attachment Options.
http://www.slovaktech.com/products.htm


"TMack23" wrote in message
...
When starting the program, it attempts to install a program addon, in this
case it is MailViewer.MSI(1) which seems to have attempted to been
deployed
by our deployment software without caching the install files. The install
file is unavailable to me to complete the installation.

Is there a way for me to dequeue the installation of this addon for the
user.