Hi Ken,

Thanks for trying to reproduce my scenario, I appreciate that. Could you
please define which one is default mailbox? I assume default mailbox is the
sender mailbox, not the shared mailbox. Please correct me if I'm wrong.

The goal of this macro is to automatically move all email that a user reply
from shared mailbox into shared mailbox's sent items, not to the user
sender/default sent items.

I used Macro "watch" to see string value on the MailItem property. When I
hit reply on shared mailbox's email, the MailItem's SharedOnBehalfOfName
property string value is the user's name instead of the shared mailbox's name.

I did check what the recipient see on their side, the email From field is
"user on behalf of shared". On sender side (me) the email From field is only
"user" without "on behalf of shared". So I'm positive the issue is on Outlook
instead of Exchange server. I got 10 users having the same issue here.

Could you please assist me more further? Your help is much appreciated.

"Ken Slovak - [MVP - Outlook]" wrote:

I'm sorry, I can't reproduce that at all.

I tested with Outlook 2007 SP2 and any reply from a shared mailbox using the
From as the shared mailbox alias always provided SentOnBehalfOfName and the
equivalent MAPI property in the items going to Sent Items in the default
mailbox.

Original emails using that From also had that property on them.

--
Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Professional Programming Outlook 2007.
Reminder Manager, Extended Reminders, Attachment Options.
http://www.slovaktech.com/products.htm


"rpratikno" wrote in message
news
Hi Ken,

Thanks for the tips to start debugging =) I manage to found the cause.

After installing Outlook SP2, if we reply any group email on group
mailbox,
the email From field will no longer contain SendOnBehalf properties, which
definitely break the macro.

Do you have any suggestion to fix it?

Thanks.