word cannot open the document: user does not have access privileges
No we are not using IRM.
This is only happening to 1 user at this time.
I and others can open the document directly from Outlook with no
problem.
He is running Outlook 2003
Thanks Diane

Diane Poremsky [MVP] wrote:
version of outlook and if 2003, are you using IRM? What is the exact error
message? (Try clicking in the error and pressing Ctrl+c to copy it.)

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



wrote in message
ups.com...
word cannot open the document: user does not have access privileges
The above error message is occuring on a users computer when he
attempts to open a word or excel attachment directly from an outlook
email message.
This is occuring on only some Word and Excel attachments, not all.
Other Word and Excel document attachments open directly from the
Outlook emal message without any problem.
When the user saves the attachment to his desktop, the documents open
properly.
Others in my office are able to open these attachments from outlook
without any problems.