actually, I want the rule to forward the NDR to another mailbox.

this particular mailbox is used to send out emails to some customers.

sometimes it receives NDRs because the email is wrong or mailbox is full,
etc.

my bosses want someone outside the IT department to see these NDRs, but do
not want those persons to have access to the mailbox (don't ask).

so I thought a rule to forward all the NDRs to another mailbox would be the
solution, but havent gotten it to work yet.

I am hoping I can create a rule in this unattended mailbox, and have it
work.

because currently the only way anyone sees the emails that come to this
mailbox is when they have it as a secondary mailbox and see it under their
mailbox in outlook.

gary




"Diane Poremsky [MVP]" wrote in message
...
if you are getting an NDR, its probably not the rule. What does the NDR
say is wrong?

--
Diane Poremsky [MVP - Outlook]
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"Gary" wrote in message
...
I have an unattended mailbox that sends emails to some customers.

sometimes the email is not in the sytem correctly, and you get a NDR
message.

I have created a rule in the mailbox to forward the NDRs to a certain
user, but was wondering if we have to open outlook for that unattended
mailbox to process its rules?