After migrating from Symantec 10x to Endpoint Protection, I had the same
problem. I did what you suggested, and the problem was solved. Thanks so
much, David.


"David" wrote:

Hello all,
First, thanks to everyone who made suggestions and props to Paul for posting
the solution after figuring it out. You Rarely see that on tech forrums, many
suggestions are made and the postings just stop.. you can assume they fixed
it, but its very helpful to hear that yes.. This suggestion by ____ worked.

I had this issue after migrating from Symantec 10x to Symantec Endpoint
Protection. (Server 2003 32bit server running Outlook 2003) - Along with the
annoying error though, users couldn't open some word or excel files. They'd
get the error, "the operation failed. an object could not be found". This
add-in was causing that as well.

Symantec 10x left an add-in in Outlook which caused this same error. Going
to Tools -- options, clicking on the Other tab, then advanced options..
Under "Add-ins Manager" there was an entry for Symantec 10x. and one from SEP
which autoprotect was disabled on. Removing both of these add-in's eliminates
the error.

Again thanks everyone.
David
"Paul" wrote:

Good morning!

Well, after working on this problem for at least 12 hours, I devised a
solution, and wanted to share it so that others in the same boat do not have
to go through the frustration I did.

Based on what others posting in this thread mentioned about Add-Ins, I
decided to try to "give" Outlook 2003 the file it was looking for.
Therefore, I copied vpmsece4.dll from my Symantec AntiVirus directory, and I
pasted it into the directory of the user that uses Outlook for e-mail:

c:\Documents and Settings\user directory\Application Data\Microsoft\Add-Ins

I started up Outlook 2003 (I can't remember if I
rebooted...again...first...after 12 hours at this same problem, believe me I
lost count), and Outlook said that it had encountered a serious error. It
asked if I wanted to disable the Add-In, I said yes, and voila!

Hope this helps!


"Paul" wrote:

Good afternoon, Darryl!

I'm running Outlook 2003, and also getting this error message.

- I did Help -- Detect and Repair as recommended in the error message, and
that didn't work.

- I deleted all extend.dats on the system and rebooted. That didn't work.

- I changed the registry value referred to below to 2 from 9, deleted the
extend.dats that resulted from testing, and rebooted. That didn't work.

- I reloaded Office 2003 Pro. That didn't work. I then removed and then
reloaded Office 2003 Pro. That didn't work, either. (I kept removing any
new extend.dats and rebooting in between the tests). Interestingly, neither
of these totally cleared out some of the saved values (specifically: I had
several .psts opened and the new loads kept expecting to see these referenced
.psts), so unless the shortcuts are saved in the main .pst, some of these
saved values are being saved elsewhere.

Anyway, none of this worked. HELP??? Any other thoughts? I'm pretty
desperate!!!


"Darryl A. J. Staflund" wrote:

Hi Don,

Symantec has posted a solution at the following URL:

http://service1.symantec.com/SUPPORT...pen&dtype=corp

Cheers,
Darryl Staflund