Hi Brian, thanks so much for sticking with me on this problem ... believe me,
it is appreciated. OK, here is what I did (several times). In Control
Panel I went to Mail and selected Show Profiles. I only had Outlook there.
I created a new one called Outlook_new. I made it the default. I then
went to Outlook and selected File Open and selected Outlook.pst which is
the Outlook file that contains all my data. This is when I get all these
messages I mentioned earlier. I also keep getting one of those Microsoft
messages saying Outlook has encountered a problem and needs to close, and
gives me the option to send or not send the problem to Microsoft. When
looking at the .pst files, I notice that every time I tried to create a new
profile, it has added another .pst file, so I have, eg Outlook2.pst,
Outlook3.pst etc. However, Outllook.pst is the one I want. When I go back
to the mail profiles through Control Panel Mail, and check the settings, it
is linked to these newly created .pst files and not the one I want. In
Outlook File Open, when I try to get the RIGHT file by double clicking,
this is when i get that message about file associations .... wierd, to say
the least. As an aside, I did run Scanpst.exe and it did find an error and
repaired it. This was a couple of days ago and it has made no difference to
my problem. Are you able to suggest what I am doing wrong?

The Outlook has encountered a problem etc details a

AppName: outlook.exe AppVer: 11.0.8206.0 AppStamp:479fce0d
ModName: mspst32.dll ModVer: 11.0.8200.0 ModStamp:472f9538
fDebug: 0 Offset: 0000817b I was unable to copy the next screen.

Again, I appreciate your support. Many thanks. Trish


"Brian Tillman" wrote:

Trish wrote:

Hello again, I am tearing my hair out!! :-( I have followed
eveything it says in the instructions. I still cannot connect my
Outlook.pst file to Outlook. In Outlook if I go to File Open
Outlook Data File, I can see the .pst file. It gives me the option
to use a file association and when I bring up the list, Outlook isn't
there, so I cannot even open it.


Then you're not doing it correctly. Only if you are trying to open the file
from within Windows Explorer will you be asked for the file association.
You must open the file from WITHIN OUTLOOK or from the Mail applet in
Control Panel.

Every time I select the .pst file
I get the following messages "Personal folders - This information has
not been configured. Select an existing file to configure, or type
the name of a new file to create" and "Properties for this
information service must be defined prior to use".

Describe EXACTLY the steps you are using from the beginning when you create
a new mail profile to the point when you get this error.

I have also
purchased a new laptop and wanted to copy the Outlook.pst file to the
new laptop, but I am afraid it may be corrupted and I don't wish to
transfer corrupted files in case I recreate this nightmare on the new
machine. I really hope someone out there can help me with this.
Many thanks in advance. Trish

The sympttoms you describe are not indicative of corruption in the PST and I
don't believe you'll cause problems on the new PC by using the old PST on it
unless you do not configure the mail profile on new PC correctly.
--
Brian Tillman [MVP-Outlook]