that should have been "so the custom contacts are the ones not showing in
the address book... "


"Diane Poremsky {MVP}" wrote in message
...
so the unavailable contacts are the ones not showing in the address book?
Do they have electronic addresses - either email or fax? That is a
requirement. If they do, is the electronic address resolved - open a
contact and see if the address is underlined. If not, that is likely the
problem.

See http://www.outlook-tips.net/archives/2004/20040525.htm for changing
the forms.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


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"Ray" wrote in message
...
All that has been done, still some of the contacts are not available. The
unavailable contacts are the ones with the different icons in the phone
list.
I did change the default form some time ago, although I used the Contacts
form as a templete.
Is there somewhere I can go to get information on how to change the
default
form and change all my existing contacts to the new form? the Microsoft
KB is
very vague and hard to follow. Maybe if I change all my existing contacts
to
a new form this will correct the problem with some of them. I would do it
manually, but I have over 900 contacts and it would take me a month.
--
====
To misplace one's housekeys is not a problem
To forget what they are for.....Problem
====


"Diane Poremsky {MVP}" wrote:

To address the missing contacts when you press To:

If you have Contacts in the Contacts folder but they are not accessible
when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book.
Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories
or
address book. Is the Outlook Address Book present? If it isn't listed,
add
it and close and restart Outlook. If it is listed, then remove it and
close
then restart Outlook and repeat these steps to add it.

On the icons - is it the Note icon or the post icon - the post icon is
about
halfway down http://www.outlook-tips.net/howto/icons_mail.htm. This
indicates you are using a custom form.





--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:




"Ray" wrote in message
...
I have Outlook 2002 and when I change the view to "phone list" some of
the
icone on the left show up as notes instead of contacts. The contact
records
are also unavailable when I hit the "To" button on emails and also on
Efax
(Efax shares my Outlook contacts) I did migrate my Outlook .pst file
from
an
earlier version, so I may have done something wrong. These Contact
records
also sort out differently, with the ones I see with the note icon
first
and
then the ones with the correct Contact icon next. Is there any cure
for
this?

Btw, I am running Windows XP Pro.
--
====
To misplace one's housekeys is not a problem
To forget what they are for.....Problem
====