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Old May 8th 08, 12:00 AM posted to microsoft.public.outlook
Hal Hostetler [MVP P/I]
external usenet poster
 
Posts: 958
Default word attachments on e-mail, docx files, recipient unable to open

That's because Word 2007 saves documents in a new format, .docx, unless told
to do otherwise. There are two solutions:

1. Do a "Save As" and save documents in Word 97-2003 format
2. Have your recipients install the Microsoft Office Compatibility Pack for
Word, Excel, and PowerPoint 2007 file formats:

http://office.microsoft.com/en-us/pr...686761033.aspx
Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007
file formats

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
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"EvoR" wrote in message
...
I have been sending e-mails as I always have and attaching them in the way

I
always have, all of a sudden word documents are coming up as docx files

and
the recipients cannot open them, I have only recently gone onto Vista and
microsoft offoce 2007. This has only happened recently with new docs that

I
have created on the new system. It is frustrating my customers and my hair

is
now falling out. Please help!



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