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Old April 30th 08, 01:55 PM posted to microsoft.public.outlook
Steven Hook
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Posts: 6
Default Perhaps html encoding

On Apr 30, 2:40*pm, "Brian Tillman" wrote:
Steven Hook wrote:
I've got signatures set up on everyone's email in the office, nice
HTML graphicy signatures.
When people using Outlook send to Outlook Express users, all the
images and formatting is lost.
OE recognises it as an HTML email, but looses most of the formatting.


Are you sure it's not being sent as Rich Text?


I'm sure - I've actually tried both options - the HTML option is
selected, but I don't know how to check the actual encoding of the
sent message.


Additionally, If I forward a message with an attachement from Outlook
to an OE user, the attachment seems lost. It's clear by the message
size that the "data" is still there, but it's not showed as an
attachment. If the message is forwarded as plain text however the
attachment is A-OK.


This is another indication that the message is being sent from Outlook in
Rich Text format because Outlook Express can't handle that format and
ignores any attachment it sees in messages of that format.


How do I check this? Under options - in the Format sectiosn HTML is
definately selected.
we have a mail-to-fax system, and I know if I choose "Rich Text" the
fax can't read the email to send it, but it does send emails I send it
using the HTML settings.
PS. Outlook 2007....

--
Brian Tillman [MVP-Outlook]


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