"Milly Staples [MVP - Outlook]" What@ever wrote in message
...
No, the only method for repairing a corrupt installation is to create a new
mail profile. Control Panel-Mail Icon-Profiles-New. Do not copy the old
corrupt profile. Configure your new mail profile to use your good .pst
file.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Trevor asked:

| Thanks Mary but is there any other way I can solve the corruption by
| running something like scanpst?
|
|
|
| "Mary" wrote in message
| ...
I have set up the new profile but I have a further problem -- my cursor
cannot access the Outlook screen -- it just does not show when you move it
into the Outlook window.

???


As posted many times on this forum, you must not Import pst files
|| because importing can corrupt them. Copy the pst to your hard drive
|| without overwriting any outlook files. Then use File, Open OL Data
|| File to open and
|| use it.
||
|| "Trevor" wrote:
||
||| I installed Vista Ultimate and am running Office 2007 Enterprise.
||| All updates done. I imported my old .pst file from my previous XP
||| Pro installation (copied it to the new hard drive). Since the
||| import I cannot
||| get Outlook to react to the cursor and have to close it down via
||| Task Manager.
|||
||| Any help appreciated.
|||
||| Trevor