But it leaves no way to trust email that always has the same subject. Then
again, if the web developer had a brain, they would not have the contact
page set up the way that they do.

Gregg Hill



"Diane Poremsky {MVP}" wrote in message
...
rules never applied to messages that were moved to junk email folder -
they used to act on mail before the junk email filter - now the junk
filter gets the junk out first.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
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"Gregg Hill" wrote in message
...
"Rules are now designed so that they do not act on messages that are
moved
to the Junk E-mail folder."

I wonder what bright-eyed genius came up with that behavior.

Thank you for letting me know! They have POP accounts. I intend to get
this domain onto Exchange.

Gregg Hill



"John" a wrote in message ...
What I meant to say was junk mail filter will always "win".

from: http://office.microsoft.com/en-us/ou...429671033.aspx
"Rules are now designed so that they do not act on messages that are
moved to the Junk E-mail folder."

If it's coming from the same IP address(es), and if there's Exchange
server, perhaps you could whitelist the IP address(es) on your Exchange
server. I have no other suggestions, sorry.

"Gregg Hill" wrote in message
...
John,

I thought rules came after junk filtering as well, but it appears to be
the other way around, because the junk filter keeps winning the
fight...sometimes.

Adding the sender's address would do no good, because the sender is
always different. The web contact form uses the email address the
person enters and makes that appear as the From address (which,
technically, is forging the email, since it is not coming from that
person's normal server. That went over like a lead balloon when I
pointed it out to the web developer!).

Gregg Hill



"John" a wrote in message
...
If I'm not mistaken, rules get processed after junk mail filter kicks
in. How about adding the email address to safe sender list?

"Gregg Hill" wrote in message
...
Hello!

I have a problem with Outlook 2003 SP3 and the Junk Email folder. I
have filtering set to Low, and I get emails from a contact page on a
web site that always have the same subject. Sometimes, those messages
end up in the Junk Email folder, sometimes they end up in the Inbox.

I created a rule that says for any email with that subject, move it
to the Inbox and stop processing more rules.

The problem is that some of the messages STILL end up in the Junk
folder.

So, how can I stop the Junk Email filter from moving these messages?
Is there some hidden way to make them stay in the Inbox? Can rules be
scheduled to run?

Thank you!

Gregg Hill