Are you connected to an Exchange 2003 server? I ask because it is possible
that the Intelligent Message Filter on your server is assigning the message
an SCL that's causing it to be put in your Junk Folder. If that's the case,
putting the web server's ip address in the Exchange server's accept list, in
connection filtering, should fix the problem. I imagine there's a similar
possible fix if you're on Exchange 2007.

-Peter

"Gregg Hill" wrote in message
...
John,

I thought rules came after junk filtering as well, but it appears to be
the other way around, because the junk filter keeps winning the
fight...sometimes.

Adding the sender's address would do no good, because the sender is always
different. The web contact form uses the email address the person enters
and makes that appear as the From address (which, technically, is forging
the email, since it is not coming from that person's normal server. That
went over like a lead balloon when I pointed it out to the web
developer!).

Gregg Hill



"John" a wrote in message
...
If I'm not mistaken, rules get processed after junk mail filter kicks in.
How about adding the email address to safe sender list?

"Gregg Hill" wrote in message
...
Hello!

I have a problem with Outlook 2003 SP3 and the Junk Email folder. I have
filtering set to Low, and I get emails from a contact page on a web site
that always have the same subject. Sometimes, those messages end up in
the Junk Email folder, sometimes they end up in the Inbox.

I created a rule that says for any email with that subject, move it to
the Inbox and stop processing more rules.

The problem is that some of the messages STILL end up in the Junk
folder.

So, how can I stop the Junk Email filter from moving these messages? Is
there some hidden way to make them stay in the Inbox? Can rules be
scheduled to run?

Thank you!

Gregg Hill