Russ, are you for real??? I've been reading posts based on my search "lost
contacts" and I've read numerous replies from you. You are rude and
unhelpful. Like this one below: "How could we know what caused the problem?"
THAT'S WHAT YOUR JOB IS as an mvp - to know what causes problems in MS
products, and to offer suggestions for helping your users.

I can hear your reply: How can I know what someone else did to lose their
contacts? Well, no one thinks that. Most everyone understands that MVPs are
offering suggestions, not divinations or revelations. That's just assumed.
That's why a support person often answers, "What could have happened is..."

In any case, I'm not really learning much about how to troubleshoot my own
problem by reading your posts - if I can make it through your inane comments
to get to your instructions.

Danny Smitherman
IT Manager
Adventure Cycling Association
800-755-2453

"Russ Valentine [MVP-Outlook]" wrote:

How could we know what caused the problem?
We have no idea how you "transferred" the PST file. I'd wager you did so
incorrectly.
The only correct way to migrate a PST file is to open it in another Outlook
Profile then set it to be the default for that profile and close the PST you
are trying to replace.
--
Russ Valentine
[MVP-Outlook]
"BB List" wrote in message
...
For some time I have been able to transfer the outlook.pst file from my
desktop to Laptop, and vice-versa, so I can work on emails when away from
home. The last time I transferred the pst file from the desktop to the
laptop
I found that the Contacts list had disappeared . I also found that I could
not add new contacts.
But, when I transferred that same outlook.pst file back to the desktop
everything worked as it should. What is causing this problem?
I am using Outlook 2003 SP2 with Windows XP Pro on both machines.