It could be either.
http://slipstick.com/problems/close.asp

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
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"Rick Altman" wrote in message
...
A new condition on my PC has allowed the presence of multiple outlook.exe
instances, as verified by Task Manager. Outlook itself does not complain,
but any routine that includes the creation of an email message (like
Acrobat's File | Email command, or Send To Email, or my database's Send
Mail function) will return the generic "The Operation Failed" error. I
must close Outlook and manually remove all of the extra instances to clear
this error. Sometimes, there will be as many as 15 extra instances
running -- it's a miracle that Outlook itself runs normally (seemingly).

My suspicion is that the offending application is either Blackberry's
Desktop Manager or Google Calendar Sync. Can anyone verify what is going
on here and suggest a solution? Many thanks...




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Rick A.
Pleasanton CA